Specifications

LED Cinema Display (24-inch) Symptom Charts — Mechanical Issues 40
2010-02-08
Mechanical Physical Damages
Quick Check
Symptoms Quick Check
Mechanical Physical Damages
Broken glass
Bent stand
Broken hinge
Stripped screw/head/boss
Dent or scratch to chassis
Damaged cable/connector
Determine damage caused by user/technician 1.
environment, accidental damage, or abuse.
Inform user/technician the damage is not 2.
covered by Apple warranties. Refer to
http://www.apple.com/legal/warranty
Deep Dive
Check Result Action Code
Determine whether fault has 1.
already been isolated to a
single damaged part.
Yes Go to step 2
No Jump to appropriate
symptom code ow most
closely related to the user’s
reported symptom(s).
Determine whether damage 2.
was caused by abuse.
Yes Replace aected part. Abuse
is not covered by warranty.
M24
No Replace aected part. M24
Uncategorized Symptoms
Deep Dive
Check Result Action Code
Verify whether existing 1.
symptom code applies to the
issue reported by the user.
Yes Jump to appropriate
symptom code ow.
No
Document reported failure
and send feedback to
smfeedback6@apple.com
stating that a suitable
symptom code wasn’t found.
X99