Specifications

iBook (14.1 LCD 16 VRAM) Troubleshooting -

Symptom Charts

7. If using Apple Remote Access, select Ignore Dial Tone in the Modem control panel. If

the modem connects with this settings selected, try another phone line. If using a

terminal or communications program, enter atx1 to disable tone detection. To reset the

modem back to the factory settings, enter atz.

8. Verify modem 2-pin connector is plugged into modem correctly.

9. Replace the modem 2-pin connector cable.

10. Replace modem.

Optical Drive

The optical drive does not accept CD or DVD disc (mechanical failure)

1. Verify disc is not warped.

2. Verify disc is properly seated in the carrier.

3. Replace optical drive.

The disc icon does not show up on the desktop, or a dialog box appears to

initialize disc

1. Verify the correct type of disc is being used.

2. Try cleaning the disc. It may not mount if dirty or scratched.

3. Try a different disc.

4. If using Mac OS 9, select "Mac OS All" in the Extensions Manager control panel and

restart.

5. Reseat optical drive cable.

6. Replace optical drive cable. (This is the same cable that attaches to the hard drive.)

7. Replace optical drive.

Ports

The FireWire or USB port is not recognizing devices

1. Completely shut down, then press the power button to start the computer.

2. Use Software Update in Mac OS X system preferences (or the Software Update

control panel in Mac OS 9) to verify that the latest software is installed.

3. Use Apple System Proﬁler to verify that the computer is recognizing the bus.

4. For USB, test ports with an Apple keyboard or mouse.

5. For FireWire, test by connecting another computer in FireWire Target Disk Mode.

Refer to article 58583: How to Use FireWire Target Disk Mode.