Service Source iBook iBook (14.1 LCD 16 VRAM) iBook (14.1 LCD 32 VRAM) iBook (14.1 LCD 900 MHz 32 VRAM) Updated February 25, 2005 © 2002 Apple Computer, Inc. All rights reserved.
Service Source Take Apart iBook (14.1 LCD 16 VRAM) iBook (14.1 LCD 32 VRAM) iBook (14.1 LCD 900 MHz 32 VRAM) © 2002 Apple Computer, Inc. All rights reserved.
General Information Overview The key identifying characteristics among the iBook computers covered by this manual are shown in the following table: Configuration 16 VRAM 32 VRAM 900 MHz 32 VRAM Video RAM 16 VRAM 32 VRAM 32 VRAM Processor 700 MHz 800 MHz 900 MHz Tools The following tools are recommended for the Take Apart procedures: • Coin • ESD wriststrap and mat • Magnetized #0 Phillips screwdriver • Jeweler’s flat-blade screwdriver • Small soft cloth • Torx T8 screwdriver • Black stick (or ot
Battery Tools • Coin Procedure Warning: Always shut down the computer before opening it to avoid damaging its internal components or causing injury. After you shut down the computer, the internal components can be very hot. Let the computer cool down before continuing. 1. Place the computer on a clean, flat surface. 2. Shut down the computer and wait thirty minutes before continuing. 3. Disconnect the power cord and any other cables connected to the computer. 4.
. Install the replacement battery. 6. Reconnect the power cord and any other cables that were connected and restart the computer. Note: You may need to reset the date and time (using the Date & Time control panel). Warning: Never turn on the computer unless all of its internal and external parts are in place and it is fully reassembled. Operating the computer when it is missing parts can damage the computer or cause injury. Battery iBook (14.
Keyboard and RAM Shield Tools • #0 Phillips screwdriver • Jeweler’s flat-blade screwdriver (if keyboard is locked) • Small soft cloth (if an optional AirPort Card is installed) Preliminary Steps Before you begin, remove the battery. Procedure 1. Raise the display so you can access the keyboard. 2. Make sure the keyboard locking screw, located in the small plastic tab to the left of the Num Lock key, is not in the locked position.
3. Release the keyboard by pulling down on the keyboard release tabs (located to the left of the F1 and F12 keys), then lift the top portion of the keyboard up slightly, and toward the display. 4. Flip the keyboard over and lay it on the palm rests and trackpad. Keyboard and RAM Shield iBook (14.
5. Touch a metal surface on the inside of the computer to discharge any static electricity, as shown. Important: To avoid electrostatic discharge damage, always ground yourself by touching the computer’s framework before you touch any parts or install any components inside the computer. To avoid static electricity building back up in your body, do not walk around the room until you have completed the installation and closed the computer. 6.
8. If an AirPort Card is not installed, unlatch the flexible wire holder to release the AirPort Card antenna cable. 9. Remove the two screws that secure the RAM shield. 10. Lift the RAM shield out of the computer. Carefully pulling up on the wire holder may help to remove the shield. Keyboard and RAM Shield iBook (14.
11. Locate the keyboard cable connector. 12. Firmly grasp the cable as shown in the illustration. 13. Carefully pull straight up on the cable until the connector releases. Important: Pull straight up; do not twist or pull the cable sideways. 9 - iBook (14.
14. Install the replacement keyboard, RAM shield, and AirPort Card (if used). Make sure the replacement keyboard is firmly seated: • Flip the keyboard back toward the keyboard opening in the case. • Hold the keyboard at a 45-degree angle above the keyboard opening, and insert the tabs on the bottom edge of the keyboard into the slot under the edge of the opening. • Important: Make sure that all the tabs are seated and that the keyboard rests flush against the edge of the opening.
AirPort Card Tools • Small soft cloth (if an optional AirPort Card is installed) Preliminary Steps Before you begin, remove the following: • Battery • Keyboard (but leave keyboard cable connected) Procedure 1. Touch a metal surface on the inside of the computer to discharge any static electricity, as shown. Important: To avoid electrostatic discharge damage, always ground yourself by touching the computer’s framework before you touch any parts or install any components inside the computer.
2. Unlatch the flexible wire holder that secures the card. 3. Use the pull-tab on the card to remove it from the slot. 4. Disconnect the antenna cable from the AirPort Card by pulling straight back on its connector. AirPort Card iBook (14.
5. Install the replacement AirPort Card: If the replacement AirPort Card came with an AirPort adapter, remove the metal clip (A) and pull the AirPort Card (B) from the adapter (C). C B A Plug the AirPort antenna cable connector into the port (located just below the pulltab) on the end of the AirPort Card. Make sure the connector is straight before inserting it into the card.
Memory Card Warning: Memory cards come in various specifications. Only install memory cards that are approved for this computer. Tools • Small soft cloth (if an optional AirPort Card is installed) Preliminary Steps Before you begin, remove the following: • Battery • Keyboard and RAM shield • AirPort Card (if installed) Procedure 1. Locate the installed memory card and brackets that secure the card on both sides. 2. Carefully spread the brackets apart until the card releases on each side.
3. Install the replacement memory card by lining up the notch in the memory card with the small tab in the memory slot. Hold the card at a 30-degree angle, then push the card into the slot until it is firmly seated. Note: If you feel resistance when inserting the card, try pushing one side at a time. 4. Gently push the top of the card down until the brackets snap onto both sides of the memory card to lock it into place. Warning: Apply gentle pressure to the memory card only.
Bottom Case Tools • • • • Soft cloth Torx T8 screwdriver Black stick (or other nonconductive nylon or plastic tool) #0 Phillips screwdriver Preliminary Steps Before you begin, remove the battery. Procedure 1. Place the computer upside down on a soft cloth. 2. Important: To avoid damaging the case, be careful that the screwdriver tip does not slip out of the screw head during removal. Remove the three screws (two identical screws in the back, one shorter screw in the center of the bottom case).
3. Using a black stick, peel up the three rubber feet from the metal sockets. Note: When reassembling the computer, do not reuse the feet. Install three new rubber feet. 4. Remove the three identical Phillips screws from the metal sockets. 5. Use a black stick to lift out the metal sockets. Note: When reassembling the computer, note that the metal sockets are keyed. Rotate them until they sit flat against the bottom case. 17 - iBook (14.
6. Remove the two identical Phillips screws next to the battery connector. 7. Note the locations of the slots on the bottom case. The computer frame has tabs that fit into slots within the bottom case (six tabs in front; two on each side; three in back). When using a black stick to pry off the bottom case, it helps to know where the slots are as you free the tabs from the slots. Bottom Case iBook (14.
8. In the battery compartment, lift up the corner of the bottom case, and use a black stick or jeweler’s flat-blade screwdriver to gently pry up the slot from the inner tabs on the frame. 9. Starting at the battery compartment, use a black stick to carefully pry up the bottom case from the computer. 19 - iBook (14.
10. Warning: To avoid damaging the sleep light and other delicate components, do not insert the black stick too far into the computer as you free the bottom case from the computer. Use just the tip of the black stick to pry up the bottom case. 11. Carefully work the black stick around the corners of the bottom case. Bottom Case iBook (14.
12. The bottom case fits snugly. Use moderate force to remove the remaining tabs from the slots. 13. When all tabs have been freed from the slots, lift up the bottom case. Note: When reassembling the computer, be careful not to pinch any cables as you press the bottom case back onto the computer. Check that the bottom case shows no raised surfaces and is fully snapped into place before installing the remaining screws, sockets, and feet. 14.
Bottom Shield Tools • Soft cloth • #0 Phillips screwdriver • Black stick (or other nonconductive nylon or plastic tool) Note: To organize the screws you remove from the computer, use a tray with divided compartments (such as a plastic ice cube tray). Preliminary Steps Before you begin, remove the following: • Battery • Bottom case Bottom Shield iBook (14.
Procedure 1. With the computer on a soft cloth, remove the following screws from the bottom shield: • nine identical 6-mm long Phillips screws (two of the screws may be concealed under foil tape at the display hinge) • two identical 14.5-mm long Phillips screws • one 5-mm long Phillips screw 23 - iBook (14.
2. Using a black stick, peel up—but do not remove—the strips of tape. Note: Check for foil tape by the computer latch as well as the areas shown below. 3. Carefully peel up the foil tape at the computer latch. Use the tape when reassembling the computer. Bottom Shield iBook (14.
4. Warning: Do not bend the bottom shield. Lift the bottom shield off the computer, being careful where it might catch on the tape. 5. If necessary, use a black stick to separate the foil tape on the bottom shield from the I/O bezel shield. 25 - iBook (14.
6. Note: The two springs in the battery connector can become loose. When reassembling the computer, make sure that the two springs in the battery connector are in place before installing the bottom case. Each spring might have grease on the coils, and each has a plastic cap on one end. Make sure the cap fits securely on the spring, and the curved side of the cap is positioned against the inner frame. 7. Install the replacement bottom shield, and reassemble and test the computer. Bottom Shield iBook (14.
Fan Tools • Soft cloth • #0 Phillips screwdriver • Black stick (or other nonconductive nylon or plastic tool) Preliminary Steps Before you begin, remove the following: • Battery • Bottom case • Bottom shield Procedure 1. With the computer on a soft cloth, remove the single screw from the fan bracket. 27 - iBook (14.
2. Lift the fan and bracket from the computer, and disconnect the connector from the logic board. (Use a black stick, if necessary.) Note: When installing the replacement fan, make sure that the fan cable routes underneath the fan bracket. 3. Install the replacement fan, and reassemble and test the computer. Fan iBook (14.
Top Case Tools This procedure requires the following tools: • Soft cloth • Black stick (or other nonconductive nylon or plastic tool) • Magnetized #0 Phillips screwdriver • Metal paper clip • Needlenose pliers Note: To organize the screws you remove from the computer, use a tray with divided compartments (such as a plastic ice cube tray). Preliminary Steps Before you begin, remove the following: • Battery • Keyboard • AirPort Card • Bottom case 29 - iBook (14.
Procedure 1. With the computer on a soft cloth and the bottom shield facing up, remove the nine screws shown: • three 14.5-mm long screws • three 5-mm long screws • three 3-mm long screw Top Case iBook (14.
2. Turn over the computer. Using a black stick, pry up the sides of the trackpad cable connector to release the trackpad cable. 3. Remove the three screws from the keyboard well: • two 6-mm long Phillips screws • one 8-mm long Phillips screw 4. Using a straightened paper clip, open the optical drive. 31 - iBook (14.
5. Warning: When performing this step, make sure the speaker cable and power switch cable are not strained. Starting near the left speaker end of the top case, lift up the top case near the front. Tilt the top case so that it clears the DC connector. Tilt the top case up away from the computer latch. Use a black stick to loosen the top case from the optical drive. Top Case iBook (14.
6. With the top case loosened, use a needlenose pliers to disconnect • Speaker cable • Power switch cable 33 - iBook (14.
7. Remove the top case from the computer. Note: When installing the replacement top case, first connect the power switch cable connector followed by the speaker cable connector. Do not strain the cables. Then make sure you attach the case over the DC connector. Top Case iBook (14.
8. Before installing the replacement top case, make sure it includes the following: • Speaker set • Power button and board (under left speaker) • Speaker cable and power switch cable • Trackpad assembly with board and cable • Display latch • Battery magnet 9. Important: Make sure you transfer the original serial number label and Ethernet label from the old top case to the replacement top case. You can use a black stick to carefully peel up a corner of the label.
11. Reassemble and test the computer. Note: When reinstalling the RAM shield, insert the edge next to the trackpad cable first. Then make sure the RAM shield lays flat and the two screw holes align with the two holes in the heat spreader before installing the screws. Top Case iBook (14.
Top Shield Tools • • • • Soft cloth #0 Phillips screwdriver #1 Phillips screwdriver Black stick (or other nonconductive nylon or plastic tool) Note: To organize the screws you remove from the computer, use a tray with divided compartments (such as a plastic ice cube tray). Preliminary Steps Before you begin, remove the following: • Battery • Bottom case • Keyboard and RAM shield • Airport Card • Top case 37 - iBook (14.
Procedure 1. With the computer on a soft cloth, remove the 16 Phillips screws: • nine 6-mm long screws • two 5-mm long screws • five 3-mm long screws 2. Using a black stick, carefully peel up, but do not remove, the foil strips and pieces of tape. Note: When reassembling the computer, reuse the foil and tape to secure the replacement top shield. Top Shield iBook (14.
3. Lift up the foil tape near the trackpad cable. 4. Before lifting up the top shield, note that the shield fits over posts on the computer frame. Note: When reinstalling the top shield, make sure the holes in the shield align with the screw holes and posts. 39 - iBook (14.
5. Warning: Do not bend the top shield. Lift the top shield off the computer, being careful where it might catch on the highlighted areas shown. 6. Install the replacement top shield, and reassemble and test the computer. Top Shield iBook (14.
I/O Bezel Tools • Soft cloth • #0 Phillips screwdriver • Black stick (or other nonconductive nylon or plastic tool) Preliminary Steps Before you begin, remove the following: • Battery • Bottom case • Bottom shield • Keyboard and RAM shield • Airport Card • Top case • Top shield 41 - iBook (14.
Procedure 1. With the computer on a soft cloth, remove the screw from the I/O bezel. 2. Tilt down the I/O bezel and remove it from the computer frame. Note: When reassembling the computer, make sure that the I/O bezel is level and fits over all ports. I/O Bezel iBook (14.
3. Install the replacement I/O bezel, and reassemble and test the computer. Note: When installing the replacement I/O bezel, make sure the bezel shield and the mylar panel fits over the underside of the logic board, as shown below. 43 - iBook (14.
Hard Drive Tools • Soft cloth • Black stick (or other nonconductive nylon or plastic tool) • Torx T8 screwdriver Note: To organize the screws you remove from the computer, use a tray with divided compartments (such as a plastic ice cube tray). Preliminary Steps Before you begin, remove the following: • Battery • Bottom case • Keyboard and RAM shield • Airport Card • Top case • Top shield Hard Drive iBook (14.
Procedure 1. With the computer on a soft cloth, note the location of the hard drive and how the flex cable is routed. 2. Remove the 5-mm long Phillips screw at the corner of the hard drive. 3. Warning: If the flex cable connector is pulled up unevenly, some connector pins could become bent and damaged. Using even force, pull the looped handle straight up to disconnect the flex cable from the connector at the side of the hard drive.
4. Lift up the fabric tape to release the microphone cable. Note: When reassembling the computer, reuse the tape to secure the microphone cable to the replacement drive. 5. From the corner bracket, tilt up the hard drive, and slide it out from under the microphone cable. Hard Drive iBook (14.
6. Warning: Handle the hard drive at the sides only. Do not touch or press anywhere else on the drive. Warning: If the flex cable connector is pulled out unevenly, some connector pins could become bent and damaged. Using even force, pull the looped handle to disconnect the flex cable from the connector on the end of the hard drive. Note: When installing the flex cable to the end of the replacement drive, this connector is labeled "TO HDD" on the flex cable. 47 - iBook (14.
7. Holding the drive by the corners as shown, pull off the side rails (with grommets attached). Note: When reassembling the computer, transfer the side brackets (including the grommets) to the replacement hard drive so the grommets fit over the screw heads. 8. Install the replacement hard drive, and reassemble and test the computer. Note: Each connector on the flex cable is labeled for reinstallation. Hard Drive iBook (14.
Modem Tools • Soft cloth • #0 Phillips screwdriver • Black stick (or other nonconductive nylon or plastic tool) Preliminary Steps Before you begin, remove the following: • Battery • Bottom case • Keyboard and RAM shield • Airport Card • Top case • Top shield 49 - iBook (14.
Procedure 1. With the computer on a soft cloth, remove the two Phillips screws from the modem board. 2. Warning: When removing the modem, be careful not to strain the LVDS (low voltage data signal) cable. Note the routing of the LVDS cable that is taped to the plastic modem sleeve. 3. Without straining the LVDS cable, peel off the clear tape. Modem iBook (14.
4. Tilt up the end of the modem board to disconnect it from the logic board. 5. Important: Do not strain or remove the LVDS cable. Gently move the LVDS cable aside, and pivot the modem board to reach the 2-pin cable connector located under the plastic sleeve. 6. Disconnect the connector from the modem. Slide the modem board out from under the LVDS cable. Note: When reassembling the computer, reuse the tape that secures the flat LVDS cable to the modem sleeve. 7.
Display Module Tools • Soft cloth • #0 Phillips screwdriver • Black stick (or other nonconductive nylon or plastic tool) Note: To organize the screws you remove from the computer, use a tray with divided compartments (such as a plastic ice cube tray). Preliminary Steps Before you begin, remove the following: • Battery • Bottom case • Keyboard and RAM shield • Airport Card • Top case • Top shield Display Module iBook (14.
Procedure 1. With the computer on a soft cloth, note the routing of the black microphone cable. Disconnect the microphone cable from the logic board and release the cable from the black fabric tape on the hard drive. 2. Pull up the flexible tab to disconnect the LVDS (low voltage data signal) cable from the logic board. 53 - iBook (14.
3. Remove the two screws securing the flat section of the LVDS cable. Warning: Be careful not to strain the LVDS cable. 4. Peel up the clear tape that attaches the LVDS cable to the modem sleeve. 5. Gently guide the LVDS cable and the microphone cable up from the computer chassis. 6. Peel the tape off of the computer frame, and disconnect the flat backlight cable from the logic board. Display Module iBook (14.
7. Route the cables up through the channel past the optical drive. 8. Warning: To prevent damage, support the back of the display while performing this step. Remove the screw at each display hinge. 55 - iBook (14.
9. Warning: When lifting the display, be careful not to strain the cables. Tilt the display up slightly from the computer. 10. Install the replacement display, and reassemble and test the computer. Display Module iBook (14.
Optical Drive Note: The optical drive in this computer is a combination CD-RW/DVD-ROM drive. Tools • Soft cloth • #0 Phillips screwdriver • Black stick (or other nonconductive nylon or plastic tool) Note: To organize the screws you remove from the computer, use a tray with divided compartments (such as a plastic ice cube tray). Preliminary Steps Before you begin, remove the following: • Battery • Bottom case • Bottom shield • Keyboard and RAM shield • Airport Card • Top case • Top shield 57 - iBook (14.
Procedure 1. Use a straightened paper clip to release the drive tray. 2. With the drive tray open, carefully turn over the computer. 3. On the underside of the drive, notice the tabs near each end of the drive bezel. 4. Using the pointed end of a black stick, press the recessed middle of the smaller tab, and loosen that end of the bezel. Optical Drive iBook (14.
5. Press the wider tab, and pull the bezel off of the drive. 6. With the bezel removed, press the drive tray in until it is completely closed. 7. Tilt up the computer, and support the optical drive as you remove the two screws beneath the optical drive. 59 - iBook (14.
8. Turn the computer upright, and without straining the backlight cable, loosen the tape that secures the cable to the computer frame. 9. Warning: Handle the optical drive at the sides only. Do not touch or press anywhere else on the drive. Tilt up the optical drive so the corner tab clears the backlight cable. Without straining the optical drive flex cable, remove the tape and tilt the drive up from the computer frame. Optical Drive iBook (14.
10. Remove the two screws holding the cable bracket to the optical drive. 11. Remove the cable bracket. Note: When reassembling the computer, transfer the cable bracket to the replacement drive. 12. Disconnect the flex cable. Note: When reassembling the computer, transfer the flex cable to the replacement drive. The connector is labeled "TO CD-ROM" on the flex cable. 61 - iBook (14.
13. Remove the two screws that hold the mounting bracket to the optical drive. Important: When reassembling the computer, transfer the mounting bracket to the replacement drive. Note: The mounting bracket has a different shape on the 900 MHz model: 14. Install the replacement optical drive, and reassemble and test the computer. Note: When installing the replacement optical drive, press the bezel onto the drive after the optical drive is installed in the computer. Optical Drive iBook (14.
DC Board Tools • Soft cloth • #0 Phillips screwdriver Preliminary Steps Before you begin, remove the following: • Battery • Bottom case • Bottom shield • Keyboard and RAM shield • Airport Card • Top case • Top shield Procedure 1. With the computer on a soft cloth, remove the 6-mm long screw that secures the DC board to the computer frame. 63 - iBook (14.
2. Tilt up the DC board and route it through the opening in the computer frame. 3. Disconnect the flat power cable from the connector on the logic board. Note: When reassembling the computer, make sure the flat power cable is taped to the underside of the computer frame. 4. Peel up the tape holding the flat cable to the computer frame. 5. Install the replacement DC board, and reassemble and test the computer. DC Board iBook (14.
Logic Board Tools • Soft cloth • #0 Phillips screwdriver • Black stick (or other nonconductive nylon or plastic tool) Note: To organize the screws you remove from the computer, use a tray with divided compartments (such as a plastic ice cube tray).
Procedure Warning: Flexing the logic board can break solder joints to components. To prevent damage, do not flex the board. 1. With the computer on a soft cloth, note the location of the sleep light board connected to the logic board and outer frame. Note: When reassembling the computer, make sure the sleep light board is positioned as shown and does not get caught between the top and bottom case. 2. Using a black stick, disconnect the sleep light board connector from the logic board.
3. Turn over the computer frame and remove the two Phillips screws that secure the logic board to the heat spreader plate: • 5-mm long screw (near center of board) • 11-mm long screw (near edge of board) 4. Remove the two screws holding the vent cover to the heat spreader. 5. Remove the remaining screw at the heat spreader plate. 67 - iBook (14.
6. Tilt up the heat spreader and lift it off the logic board and out of the frame. 7. Turn over the heat spreader and notice the placement of the thermal pad on the other side. If replacing the heat spreader, make sure it has the thermal pad. Logic Board iBook (14.
8. Turn over the frame, and remove the following: • Two 7.5 mm long screws at battery transfer board • Two 3.5 mm long logic board screws • One 6 mm long logic board screw • Two 4 mm long logic board screws 9. Disconnect the DC board connector. Note: When reassembling the computer, make sure that the underside of the replacement logic board includes the thermal transfer pad covering the large chip.
10. Warning: Flexing the logic board can break solder joints to components. To prevent damage, do not flex the board. Lifting the logic board at the back ports, tilt up the logic board to remove it from the frame. 11. Disconnect the logic board from the battery transfer board connector. 12. Install the replacement logic board, and reassemble and test the computer. Important: Before ordering and replacing the logic board, refer to the Additional Procedures chapter for complete details.
13. If replacing the battery transfer board, remove the two screws that connect the battery transfer board to the rib frame. Then disconnect the battery transfer board from the logic board. 71 - iBook (14.
LCD Panel Tools • • • • Soft cloth Torx T6 screwdriver or 5/32 hex driver #0 Phillips screwdriver Black stick (or other nonconductive nylon or plastic tool) Note: To organize the screws you remove from the LCD panel assembly, use a tray with divided compartments (such as a plastic ice cube tray). Replacement Note: If the tape you remove from this assembly is worn and cannot be reused, use new Kapton tape (Apple part number 922-5025).
Procedure Note: Although your display assembly might appear somewhat different than shown, the steps to follow are the same. 1. With the display module lying face up on a soft cloth, use either a 5/32 hex driver or a Torx T6 screwdriver to remove the four 8-mm long screws (two on each side) from the display housing. 2. Using a black stick, pry up the bezel from the display housing. Carefully work the black stick around the outer perimeter and corners of the bezel. 73 - iBook (14.
3. Warning: When lifting the assembly, be careful not to strain the cables. With the bezel assembly loosened, grasp the display clutch and raise the assembly off of the display housing. 4. Place the display assembly face down on a soft cloth. LCD Panel iBook (14.
5. Notice the U-shaped notches on the sides of the bezel. 6. Remove the four 3-mm long Phillips screws (two on each side) from the display shield. (Carefully move aside any cables or tape that partially block access to the screws.) 7. Peel up the foil tape that holds the LCD cable to the LCD shield. 75 - iBook (14.
8. Peel up the tape if it covers the two screws at the clutch. Remove the two 11-mm long Phillips screws. 9. Peel up the tape that anchors the folded mesh strip of the LCD cable to the shield. Note: The positioning of the tape on the shield might differ among computer models. LCD Panel iBook (14.
10. Loosen the remaining tape that secures the shield to the assembly. Remove the shield. 77 - iBook (14.
11. On the back of the LCD panel, grasp both sides of the LCD connector, and gently rock and pull the connector to disconnect the LCD cable from the LCD panel. 12. At the other end of the LCD cable, remove the tape from the bottom edge of the LCD panel. LCD Panel iBook (14.
13. Warning: When lifting the LCD panel, be careful not to strain the inverter cable. Carefully lift up the LCD panel, pivoting it where it is still connected to the inverter by the 2-pin inverter connector. 14. Disconnect the inverter cable from the inverter board at CN2 and remove the LCD panel. 15. Install the replacement LCD panel, and reassemble and test the computer. 79 - iBook (14.
Display Clutch Cover Tools • • • • Soft cloth Torx T6 screwdriver or 5/32 hex driver #0 Phillips screwdriver Black stick (or other nonconductive nylon or plastic tool) Note: To organize the screws you remove from the display assembly, use a tray with divided compartments (such as a plastic ice cube tray). Preliminary Steps Before you begin, remove the following: • Battery • Bottom case • Keyboard and RAM shield • Airport Card • Top case • Top shield • Display module Display Clutch Cover iBook (14.
Procedure Note: Although your display assembly might appear somewhat different than shown, the steps to follow are the same. 1. With the display module lying face up on a soft cloth, use either a 5/32 hex driver or a Torx T6 screwdriver to remove the four 8-mm long screws (two on each side) from the display housing. 2. Using a black stick, pry up the bezel from the display housing. Carefully work the black stick around the outer perimeter and corners of the bezel. 81 - iBook (14.
3. Warning: When lifting the assembly, be careful not to strain the cables. With the bezel assembly loosened, grasp the display clutch cover and raise the assembly off of the display housing. 4. Place the display assembly face down on a soft cloth. Display Clutch Cover iBook (14.
5. Peel up the tape if it covers the two screws at the clutch. Remove the two 11-mm long Phillips screws. Note: The positioning of the tape on the shield might differ among computer models. 83 - iBook (14.
6. Tilt up the display assembly and pull straight down on the display clutch cover. Note: There are two small, thin, plastic clutch caps that slide into the ends of the clutch cover. The clutch caps might fall off as you remove the clutch cover. Be careful not to lose the clutch caps. Note: The clutch caps are mirror images of each other. There is a right clutch cap and a left clutch cap. Note the positioning of the clutch caps on the display clutch cover.
7. Install the replacement display clutch cover, and reassemble and test the computer. Warning: When installing the replacement clutch cover, be careful not to strain or pinch the cables. Make sure they fit easily into the recessed area on both ends of the clutch cover. Note: The bundled cables on your display might look somewhat different than shown. Replacement Note: When installing the replacement clutch cover, hold the cables and clutch cap in place as you slide the clutch cover over them.
Make sure the clutch cap on each side of the clutch cover is firmly seated before installing the two screws. Display Clutch Cover iBook (14.
Inverter Board Tools • Soft cloth • Black stick (or other nonconductive nylon or plastic tool) Replacement Note: If the tape you remove from this assembly is worn and cannot be reused, use new Kapton tape (Apple part number 922-5025). Preliminary Steps Before you begin, remove the following: • Battery • Bottom case • Keyboard and RAM shield • Airport Card • Top case • Top shield • Display module • LCD panel 87 - iBook (14.
Procedure Note: Although your bezel assembly might appear somewhat different than shown, the steps to follow are the same. 1. With the bezel assembly lying on a soft cloth, use a black stick to disconnect the data cable from the right end of the inverter board at CN1. Inverter Board iBook (14.
2. Replacement Note: Note the position of the inverter board and cables for the installation of the replacement inverter board. Warning: When lifting the inverter board, be careful not to pinch the cables that are routed above the board. Use a black stick to pry up the inverter board. Replacement Note: The inverter board is held to the bezel assembly with doublesided tape on each end of the board. Use new double-sided tape when installing the replacement inverter board. 3.
Antenna Board Tools • Soft cloth • Black stick (or other nonconductive nylon or plastic tool) • #0 Phillips screwdriver Replacement Note: If the tape you remove from this assembly is worn and cannot be reused, use new Kapton tape (Apple part number 922-5025). Preliminary Steps Before you begin, remove the following: • Battery • Bottom case • Keyboard and RAM shield • Airport Card • Top case • Top shield • Display module • LCD panel Antenna Board iBook (14.
Procedure Note: Although your bezel assembly might appear somewhat different than shown, the steps to follow are the same. 1. With the bezel assembly lying on a soft cloth, peel up the tape from the antenna board. 2. Note the placement of the antenna board and the routing of the cables that are soldered to and run along the bottom of the antenna board. 91 - iBook (14.
3. Warning: When lifting the antenna board, be careful not to strain or pinch the cables. Replacement Note: The antenna board is held to the bezel assembly with doublesided tape on each end of the board. Use new double-sided tape when installing the replacement antenna board. Use a black stick to pry up the antenna board, but do not remove it yet. 4. Remove the 4.5-mm long Phillips screw from the bezel brace. 5. Lift up the bezel brace and release the cables from under the brace. Antenna Board iBook (14.
6. With the antenna board loosened, note the cable routing on each side of the bezel. On the right, the antenna receptor cable is routed underneath the microphone cable through two channels before terminating at the receptor bracket. 7. Remove the two 3-mm long Phillips screws from the antenna receptor on the right side of the bezel assembly. 93 - iBook (14.
8. Tilt up the antenna receptor to remove it from the bezel assembly. 9. On the left side of the bezel, remove the two 3-mm long Phillips screws at the antenna receptor. 10. Tilt up the antenna receptor to remove it from the left side of the bezel assembly. Antenna Board iBook (14.
11. Unwrap the tape that secures the AirPort Card antenna to the cable bundle. 12. Use a black stick to lift out the cables from the channels. 13. Remove the antenna board with attached cables and antenna receptors. 95 - iBook (14.
14. Install the replacement antenna board, and reassemble and test the computer. Replacement Note: Make sure the right corner of the replacement antenna board aligns with the raised L-shaped guide in the bezel assembly, as shown. Replacement Note: Make sure the replacement antenna board does not cover or pinch any cables. Warning: Handle the replacement antenna board, receptors, and cables with care. Do not strain or pinch cables. Do not apply pressure to or bend the antenna receptors.
Reed Switch Board Tools • Soft cloth • Black stick (or other nonconductive nylon or plastic tool) • #0 Phillips screwdriver Replacement Note: If the tape you remove from this assembly is worn and cannot be reused, use new Kapton tape (Apple part number 922-5025). Preliminary Steps Before you begin, remove the following: • Battery • Bottom case • Keyboard and RAM shield • Airport Card • Top case • Top shield • Display module • LCD panel 97 - iBook (14.
Procedure Note: Although your bezel assembly might appear somewhat different than shown, the steps to follow are the same. 1. With the bezel assembly lying on a soft cloth, remove the one 3- mm long Phillips screw at the reed switch board. 2. Pull up the reed switch cables from the channels on the left side of the bezel. Reed Switch Board iBook (14.
3. Lift up the cables and peel up the tape that covers the cables running along the bottom of the inverter board. 99 - iBook (14.
4. Warning: When removing the tape that bundles the reed switch cable assembly to the AirPort Card antenna cable, be careful not to strain or pinch the cables. Replacement Note: When installing the replacement reed switch board and cables, use new tape to bundle the cables together. Remove the tape to free the AirPort Card antenna cable from the reed switch cable assembly 5. Disconnect the data cable from the inverter board at CN1. Reed Switch Board iBook (14.
6. Remove the reed switch cable assembly. 7. Install the replacement reed switch board and cable assembly, and reassemble and test the computer. 101 - iBook (14.
Microphone Cable Tools • Soft cloth • Black stick (or other nonconductive nylon or plastic tool) Replacement Note: If the tape you remove from this assembly is worn and cannot be reused, use new Kapton tape (Apple part number 922-5025). Preliminary Steps Before you begin, remove the following: • Battery • Bottom case • Keyboard and RAM shield • Airport Card • Top case • Top shield • Display module • LCD panel Microphone Cable iBook (14.
Procedure Note: Although your bezel assembly might appear somewhat different than shown, the steps to follow are the same. Warning: Be careful not to strain or pinch the delicate microphone cable or surrounding cables when performing this procedure. 1. With the bezel assembly lying on a soft cloth, use a black stick to loosen the slack on the cable near the microphone gasket. 2. Pry up the microphone gasket from the upper left corner of the bezel.
4. Free the microphone cable from the right corner of the bezel and from underneath the tape at the antenna board. Microphone Cable iBook (14.
5. Warning: When removing the tape and spiral tube that bundles the microphone cable to the LCD cable, be careful not to strain or pinch the cables. Replacement Note: When installing the replacement microphone cable, reuse the spiral tube to bundle the microphone cable to the LCD cable. However, use new tape when bundling the cables together. Separate the microphone cable from the LCD cable by removing the tape, and uncurling the spiral tube. 6. Remove the microphone cable from the assembly. 7.
Bezel Brace with Clutch Assembly Tools • Soft cloth • #0 Phillips screwdriver Replacement Note: If the tape you remove from this assembly is worn and cannot be reused, use new Kapton tape (Apple part number 922-5025).
Procedure Note: Although your bezel assembly might appear somewhat different than shown, the steps to follow are the same. 1. With the bezel assembly lying on a soft cloth, remove the three pieces of tape. 2. Remove the two 5- mm long Phillips screws at the left bezel brace. 3.
5. Lift the 3-sided bezel brace with clutch assembly off of the bezel. 6. Install the replacement bezel brace with clutch assembly, and reassemble and test the computer. Bezel Brace with Clutch Assembly iBook (14.
Service Source Additional Procedures iBook (14.1 LCD 16 VRAM) iBook (14.1 LCD 32 VRAM) iBook (14.1 LCD 900 MHz 32 VRAM) © 2003 Apple Computer, Inc. All rights reserved.
Chip Standoff Installation Instructions The following instructions explain how to install the chip standoff on the logic board in an iBook computer. Products Covered This procedure applies to the following products: • iBook (16 VRAM) • iBook (Opaque 16 VRAM) • iBook (32 VRAM) • iBook (800 MHz 32 VRAM) • iBook (900 MHz 32 VRAM) • iBook (14.1 LCD 16 VRAM) • iBook (14.1 LCD 32 VRAM) • iBook (14.
Installing the Chip Standoff Warning: Always shut down the computer before opening it to avoid damaging its internal components or causing injury. After you shut down the computer, the internal components can be very hot. Let the computer cool down before continuing. 1. Place the computer on a clean, flat surface. 2. Shut down the computer and wait thirty minutes before continuing. 3. Disconnect the power cord and any other cables connected to the computer. 4.
6. Holding the plastic frame of the standoff, peel away and discard all four strips of the tape. 7. Place the sticky side of the standoff onto the logic board so that it frames the outer edge of the chip and is level. 8. Press down on the four corners of the standoff. Chip Standoff Installation Instructions iBook (14.
Reassembling the Computer 1. Replace the bottom shield, bottom case, and battery. 2. Reconnect the power cord and any other cables that were connected and restart the computer. Note: You may need to reset the date and time (using the Date & Time control panel). Warning: Never turn on the computer unless all of its internal and external parts are in place and it is fully reassembled. Operating the computer when it is missing parts can damage the computer or cause injury. 4 - iBook (14.
Steps to Follow Before Ordering a Logic Board Replacement Before ordering a replacement logic board, first follow this procedure. Products Covered This procedure applies to the following products: • iBook (16 VRAM) • iBook (14.1 LCD 16 VRAM) Procedure 1. Check the EEE code label located on the logic board at the memory slot area. The following image shows a sample of an EEE code label showing the code of "R0F." Steps to Follow Before Ordering a Logic Board Re- iBook (14.
2. If the EEE code begins with the letter "R," replace the board with the matching board shown in the following table: iBook Model MHz Logic Board with EEE Identifier iBook (16 VRAM) 600 661-3311 with R0F, R0H, or R0K iBook (16 VRAM) 700 661-3312 with R0G, R0J, R0L, or R0W iBook (14.1 LCD 16 VRAM) 700 661-3313 with R0M, R0N, R0U, R0X 3.
Determining if a Software Installation is Required after Logic Board Replacement The following instructions explain how to check the logic board to determine if a software installation is required. Products Covered This procedure applies to the following products: • iBook (16 VRAM) • iBook (14.1 LCD 16 VRAM) Procedure 1. Check the EEE code label on the board at the memory slot.
2. Compare the EEE code to those shown in the table for your iBook model: iBook Model MHz Old Logic Board with EEE Identifier New Logic Board with EEE Identifier iBook (16 VRAM) 600 MSV, N0U, or N4G R0F, R0H, or R0K iBook (16 VRAM) 700 MSS, N0V, or N4H R0G, R0J, R0L, or R0W iBook (14.1 LCD 16 VRAM) 700 MST, N0W, N4J R0M, R0N, R0U, R0X 3.
from 10.2 to 10.3.2. Use the Acrobat Reader that resides in the "Applications (Mac OS 9)" folder. (This version works for Mac OS X also). 7. To verify correct board operation, make sure you run Mac Test Pro (Power Mac G3) 7.5.2 or later. If you do not have this version on disc, you can download it from the Service Source main page. Just click the Disc Images link from this site: http://service.info.apple.com/index.html 8.
Service Source Troubleshooting iBook (14.1 LCD 16 VRAM) iBook (14.1 LCD 32 VRAM) iBook (14.1 LCD 900 MHz 32 VRAM) © 2002 Apple Computer, Inc. All rights reserved.
Symptom Charts How to Use the Symptom Charts The Symptom Charts included in this chapter will help you diagnose specific symptoms related to the product. The steps to solve a symptom are listed sequentially. You might not need to perform every step before the symptom is solved. Start with the first step, and then test for the symptom. If the symptom persists, replace any modules you removed, go to the next step, and test again. Continue down the list until the symptom is solved.
battery lights should glow green and stay on if the power adapter is operating correctly. 4. Try known-good battery. 5. Reset the power manager by pressing the key combination Control-Option-Shiftpower. Warning: Make sure you do not hold down the "fn" key when resetting the power manager. Warning: Resetting the power manager will permanently remove a RAM disk, if present, and all of its contents. You will also need to reset the date and time (using the Date & Time control panel). 6.
Computer beeps three times at startup 1. Three beeps means that no RAM banks passed memory testing. 2. If a RAM card is installed in the expansion slot, remove it and put in known-good and compatible RAM and restart. • If symptom does NOT repeat, replace RAM card. • If symptom repeats, replace logic board. 3. If no RAM card is installed, replace logic board. Computer beeps four times at startup 1. Four beeps indicates a bad checksum for the remainder of the boot ROM.
The internal hard drive does not spin 1. Disconnect any connected peripherals. 2. Try known-good power outlet. 3. Try known-good power adapter and power cord. 4. Boot from a Mac OS system CD. 5. Verify Drive Setup does not recognize the hard drive. 6. Verify cable connections. 7. Replace hard drive cable. 8. Replace hard drive. Keyboard No response from any key on keyboard 1. Remove any connected peripherals. 2. Boot from a Mac OS system CD to verify that it is not a software problem. 3.
7. If using Apple Remote Access, select Ignore Dial Tone in the Modem control panel. If the modem connects with this settings selected, try another phone line. If using a terminal or communications program, enter atx1 to disable tone detection. To reset the modem back to the factory settings, enter atz. 8. Verify modem 2-pin connector is plugged into modem correctly. 9. Replace the modem 2-pin connector cable. 10. Replace modem.
6. Verify that drivers are installed properly for third party, if needed. 7. If in Mac OS 9, boot with Mac OS All extension set. 8. Try other port if available. 9. Try a different cable. 10. If self powered make sure that the power supply is connected and device's LED indicates that it is getting power. 11. Replace logic board. A USB device not recognized by computer Note: If you are trying to use a serial device with a USB/Serial adapter, check with the manufacturer of the adapter for compatibility. 1.
No sound from speaker(s) 1. Use the Software Update control panel to verify that the latest audio update has been installed. 2. Press the F3 key (with the fn key pressed and not pressed) to verify that mute mode is not enabled. 3. Press the F4 or F5 key (with the fn key pressed and not pressed) to check the volume setting. 4. Verify no external speakers or headphones are plugged in. 5.
6. Reset the power manager by pressing the key combination Control-Option-Shiftpower. Warning: Make sure you do not hold down the "fn" key when resetting the power manager. Warning: Resetting the power manager will permanently remove a RAM disk, if present, and all of its contents. You will also need to reset the date and time (using the Date & Time control panel). 7. Disconnect keyboard completely. Inspect connectors. Restart with keyboard disconnected. 8. Remove any additional RAM 9. Remove AirPort Card.
• If video is fine on external display, replace LCD panel. • If video symptom is same on external display, replace logic board. 6. Verify backlight cable and LVDS cable connections are seated properly and that the cables are not damaged (refer to display assembly replacement instructions). 7. Replace display assembly. 8. Replace logic board.
5. If the number of subpixel anomalies is acceptable, explain to the customer that the pixel anomalies are within specifications, and no repair is necessary. Important: Do not release the specifications to customers. Instead, inform them that a certain number of subpixel anomalies is considered acceptable, and these factors apply to all manufacturers using LCD technology—not just Apple products.
3. Try different TV or VCR. Check owner’s manual for TV or VCR. 4. Replace adapter cable. 5. Replace logic board. The display is rolling (PAL instead of NTSC) 1. Make sure you are not using Apple's A/V Video Cable. 2. Make sure you are using the S-Video and Composite adapter cable. 3. If in Mac OS 9, go to Monitors control panel and change the resolution from a PAL setting to an NTSC setting. 4. In Mac OS X, go to the Displays system preference to change the setting. 5. Try a different TV or VCR. 6.
Misc. Symptoms The computer runs with battery, but not with the power adapter plugged into wall outlet 1. Try known-good power outlet. 2. Try known-good power adapter and power cord. Note: Verify that power adapter connector glows amber or green. If the power adapter light is green, turn over the computer and press the battery button. The battery lights should glow green and stay on if the power adapter is operating correctly. 3.
The cursor does not move when you are using trackpad 1. Verify that no USB device is connected. 2. Boot from a Mac OS system CD to verify that it is not a software problem. 3. Reset the power manager by pressing the key combination Control-Option-Shiftpower. Warning: Make sure you do not hold down the "fn" key when resetting the power manager. Warning: Resetting the power manager will permanently remove a RAM disk, if present, and all of its contents.
The microphone is not working 1. If in Mac OS 9, check the Sound control panel and verify that the selection for input is the built-in microphone. 2. Check the signal level and level meter and adjust the gain. 3. If in Mac OS 9, remove Sound Preferences from the Preferences folder and restart. 4. Reset PRAM (Press the power button, then hold down the Option-Command-P-R keys until you hear the startup chime at least one additional time after the initial startup chime). 5.
Service Source Views iBook (14.1 LCD 16 VRAM) iBook (14.1 LCD 32 VRAM) iBook (14.1 LCD 900 MHz 32 VRAM) © 2002 Apple Computer, Inc. All rights reserved.
iBook (14.1 LCD 16 VRAM, 32 VRAM) Screw Locator - 1 of 5 Keyboard and Memory Replacement Two identical #0 Phillips 3 mm Bottom Case Replacement 20 mm 6 mm 20 mm 6 mm Three identical #0 Phillips, 6 mm long Two identical Torx T8, 20 mm long 6 mm 10 mm One Torx T8, 10 mm long 5 mm Two identical #0 Phillips 5 mm long 6 mm 14.5 mm 6 mm 14.5 mm Bottom Shield Replacement 6 mm Nine identical #0 Phillips 6 mm long One #0 Phillips 5 mm long 6 mm 6 mm 6 mm 5 mm 6 mm Two identical #0 Phillips 14.
iBook (14.1 LCD 16 VRAM, 32 VRAM) Screw Locator - 2 of 5 5 mm 14.5 mm 14.5 mm Top Case Replacement Three identical #0 Phillips, 3 mm long Three identical #0 Phillips, 14.5 mm long 3 mm 14.
iBook (14.1 LCD 16 VRAM, 32 VRAM) Screw Locator - 3 of 5 Hard Drive Replacement One #0 Phillips, 4.5 mm long Modem Replacement Two identical #0 Phillips, 3.5 mm long Display Module Replacement Two identical #0 Phillips, 3.5 mm long Two identical #0 Phillips, 5 mm long iBook (14.
iBook (14.1 LCD 16 VRAM, 32 VRAM) Screw Locator - 4 of 5 Optical Drive Replacement Two identical #0 Phillips, 6 mm long Two identical #0 Phillips, 3 mm long DC Board Replacement One #0 Phillips, 6 mm long 4 - iBook (14.
iBook (14.1 LCD 16 VRAM, 32 VRAM) Screw Locator - 5 of 5 Logic Board Replacement Three identical #0 Phillips, 6 mm long 7.5 mm Two identical #0 Phillips, 4 mm long 7.5 mm One #0 Phillips, 6 mm long 3.5 mm 3.5 mm Two identical #0 Phillips, 7.5 mm long Two #0 Phillips, 3.5 mm long 6 mm 5 mm One #0 Phillips, 5 mm long One #0 Phillips, 11 mm long 4 mm 11 mm 4 mm iBook (14.
iBook (14.1 LCD 16 VRAM, 32 VRAM) Screw Reference Sheet This sheet shows the types of screws used in the iBook (14.1 LCD 16 VRAM), iBook (14.1 LCD 32 VRAM), and iBook (14.1 LCD 900 MHz 32 VRAM) computer. To see where the screws are located in the computer, refer to the Screw Locator in this chapter. RAM Shield 2 @ 3 mm Bottom Case 3 @ 6 mm I/O Bezel 1 @ 6 mm Hard Drive 1 @ 4.5 mm Bottom Case 2@ 20 mm Modem 2 @ 3.5 mm Bottom Case 1 @ 10 mm Display 2 @ 3.
iBook (14.
iBook (14.1 LCD 16 VRAM and 32 VRAM) Display Exploded View Display Housing 922-5329 Display Shield 922-5453 Foil Tape 922-5026 LCD Panel 661-2767 Reed Switch Board 922-5451 Microphone Cable 922-5454 Bezel Brace with Clutch Assembly 922-5370 Antenna Board 922-5452 Inverter Board 922-5019 Display Bezel 922-5562 Clutch Cap, Right 922-5024 Display Clutch Cover 922-5450 8 - iBook (14.
iBook (14.
iBook (14.1 LCD 900 MHz 32 VRAM) Display Exploded View Display Housing 922-5939 Display Shield 922-5453 Foil Tape 922-5026 LCD Panel 661-2767 Reed Switch Board 922-5451 Microphone Cable 922-5454 Bezel Brace with Clutch Assembly 922-5370 Antenna Board 922-5452 Inverter Board 922-5019 Display Bezel 922-5940 Clutch Cap, Right 922-5024 Display Clutch Cover 922-5941 10 - iBook (14.