MacBook Pro Getting Started Welcome to the MacBook Pro course. Reviewing this course will enable you to efficiently troubleshoot and service MacBook Pro computers. MacBook Pro computers present special challenges for service technicians. We will review how you can best address these challenges. In addition, we will offer guidance on best troubleshooting and repair practices. Target Audience This course is intended for technicians who support and service Apple products.
Given an isolated hardware device issue and a possible resolution, use Apple documentation, approved tools, and service inventory to safely repair the hardware device in 45 minutes. Using Apple technical documentation as a reference, remove and then replace a specified component of a given supported product in the time allocated for that repair procedure.
MacBook Pro (15-inch Mid 2009, 2.53 GHz) MacBook Pro (17-inch Mid 2009) MacBook Pro (17-inch Mid 2010) MacBook Pro (15-inch Mid 2010) MacBook Pro (13-inch Mid 2010) Documentation Here are the MacBook Pro service manuals and technician guides. Manual/Tech Guide Models Covered MacBook Pro MacBook Pro MacBook Pro (17-inch) MacBook Pro (17-inch) MacBook Pro (17-inch Core 2 Duo) MacBook Pro (17-inch 2.
MacBook Pro (17-inch Mid 2009) MacBook Pro (17-inch Mid 2009) MacBook Pro (17-inch Mid 2010) MacBook Pro (17-inch Mid 2010) MacBook Pro (15-inch Mid 2010) MacBook Pro (15-inch Mid 2010) MacBook Pro (13-inch Mid 2010) MacBook Pro (13-inch Mid 2010) Back to top Next: Course Exercise Course Exercise Open this page separately and keep it open while you review the course. As you go through the course answer the following questions. 1.
. A customer complains that their MacBook Pro is running too hot. What should you first ask this person? 6. Using the MacBook Pro service manual, locate the position of the power button pads on the logic board. 7. A customer states that the display hinge on his MacBook Pro (17-inch) will not stay open when the display is partially raised. How do you respond? 8. What are the recommended tools for cleaning a MagSafe connector? 9.
Significant Features MagSafe Connectors Target Disk Mode and MacBook Pros Battery End of Life Processor Soldered to Logic Board Resources MagSafe Connectors The MacBook Pro 85-Watt power adapter with MagSafe connector uses a magnetic connection instead of a physical plug. This means that tripping over a power cord won't send your MacBook Pro flying off the table or desk; the cord simply breaks cleanly away, without damage to either the cord or the computer.
Apple Notebooks HT1490 - "Apple Portables: Calibrating your computer's battery for best performance" HT1446 - "Apple Portables: Tips for maximizing your battery charge" Back to top Next: Product Differences Product Differences Differences Overview Differences Overview Here you see how MacBook Pro computers differ in I/O ports, power adapter, and card slot. Model FireWire FireWire 400 800 USB 2.
2009) Macbook Pro (13-inch Mid 2009) 0 1 2 60W Magsafe Secure Digital (SD) MacBook Pro (15-inch Mid 2009) 0 1 2 85W Magsafe Secure Digital (SD) MacBook Pro (15-inch Mid 0 2009 2.
Pro (15-inch rpm), 200GB (7200- Intel Core 2 Early 2008) rpm) Duo NVIDIA GeForce 8600M GT LED backlit TFT, Optional Glossy 250GB (5400-rpm), Macbook 200GB (7200-rpm), Pro (17-inch or 300GB (4200Early 2008) rpm) Intel Core 2 Duo NVIDIA GeForce 8600M GT LED backlit TFT, Optional Glossy 250 or 320GB (5400Macbook rpm SATA), 250 or Intel Core 2 Pro (15-inch 320GB (7200-rpm Duo Late 2008) SATA), or 128 or 256GB (SSD) NVIDIA GeForce 9600M GT and GeForce 9400M LED backlit Glossy Macbook 320GB (5400- or In
Next: Troubleshooting Issues Troubleshooting Issues Troubleshooting Issues Troubleshooting Issues Processor is soldered to the logic board. It is not upgradeable. Keeping the MagSafe connectors clean is very important. Also, be sure to inspect for bent pins. If a MacBook Pro is started into Target Disk Mode, it will only show up on the Desktop of a Mac computer running Mac OS X 10.4 or later. If you are formatting a MacBook Pro drive via Target Disk Mode use an Intel-based Mac to do the formatting.
Issues with Tools Required Tools Issues with Tools Using Correct Tools MacBook Pro computers contain small parts that are held together with a wide variety of small screws and bolts. One of the most common mistakes in working with MacBook Pro computers is to use the wrong size or type of tool to repair the unit. All too often, the wrong tool means that screws are worn or screw attachment points are stripped.
Clean non-marring work surface ESD wrist strap and mat Multi-compartment screw tray (such as a plastic ice cube tray) #0 Phillips screwdriver (magnetized) #1 Phillips screwdriver (magnetized) Torx T6 screwdriver (magnetized) 4 mm socket wrench Black stick (nylon probe 922-5065) or other non-conductive nylon or plastic flat-blade tool Razor knife Needle-point metal probe Needlenose pliers Tweezers Kapton tape (922-1731) (0.
When replacing top case, do NOT attempt to put screws into the DVI port screw holes. This is a common mistake and can damage the case. When replacing keyboards, please note that the keyboard flex cables are quite delicate. Antenna cables for AirPort Extreme Card are color coded to avoid incorrectly connected antennas. When replacing thermal sensors be sure to put the sensor back in the same exact place you took it from. Marking the location before removal with a marker is helpful.
corruption on the card. The MacBook Pro (Early 2008) keyboard is not interchangeable with any previous models, including the original MacBook Pro, Core 2 Duo and 2.4/2.2GHz. If replacing the keyboard, verify that the correct replacement keyboard and/or top case is ordered. MacBook Pro (15-inch Mid 2009) Issues Internal Battery Summary: MacBook Pro (15-inch, Mid 2009) contains an internal-only battery that is serviceable by Appleauthorized service providers only.
Disconnecting MacBook Pro (15-inch, Mid 2009) Battery WARNING: Underside of battery has a nonconductive cover. Tip: Whenever you handle the battery, hold the battery carefully by its edges only. Do not puncture or press on battery. If mylar covering battery is punctured, do not re-use battery. Do not drop the battery. If setting battery aside, make sure surface is clean and free of dust, dirt, screws, etc.
Torx Plus Tamper 6 Screwdriver 922-9101 and Screw Head (enlarged) Location of Battery Screws Service Fixture Summary: Use the service fixture (922-9102) to provide support to the logic board whenever removing and replacing the left fan and heat sink in MacBook Pro (15-inch, Mid 2009). Failure to use the service fixture will flex the logic board and strain components on it, which could damage the logic board. Note: The fixture is not used with the MacBook Pro (15-inch, 2.53 GHz, Mid 2009).
Tip:Technicians should refer to the information located in the MacBook Pro (15-inch, Mid 2009) Apple Technician Guide to properly remove and replace the trackpad. Internal Cables and Connectors Summary: MacBook Pro (15-inch, Mid 2009) contains several internal cable and connector types. The Apple Technician Guide has been updated to provide more information about the types and handling requirements of the internal cables and connectors you will encounter during disassembly of this product.
Locking Lever (Keyboard Flex Cable) Thin, Multi-Pin Horizontal Insert (LVDS, Camera Cable) Tip: Technicians should always use the information located in the MacBook Pro (15-inch, Mid 2009) Apple Technician Guide to properly handle all cables and connectors during disassembly, and to ensure that all internal cables are securely seated and properly connected during reassembly. Hard Drive Flex Cable Caution Summary: The MacBook Pro (15-inch, Mid 2009) and MacBook Pro (15-inch, 2.
MacBook Pro (13-inch Mid 2009) Issues Main Battery Removal and Replacement Summary: MacBook Pro (13-inch, Mid 2009) contains an internal-only battery that is serviceable by Appleauthorized service providers only. Tamper-proof screws are employed to prevent customers from attempting to remove it. The battery must be disconnected when performing any internal service on this product, to avoid damage to the battery and/or the internal components.
Battery Removal Tool Tip: To remove the security screws holding the battery in place, you will need a special tool, a tri-lobe #0 screwdriver, Apple part number 922-8991, available through GSX. Tri-lobe #0 Screwdriver 922-8991 and Screw Head (enlarged) Location of Battery Screws Trackpad Replacement Procedure Summary: The MacBook Pro (13-inch, Mid 2009) Apple Technician Guide contains new, detailed replacement instructions for the built-in trackpad.
Tip:Technicians should refer to the information located in the MacBook Pro (13-inch, Mid 2009) Apple Technician Guide to properly remove and replace the trackpad. Internal Cables and Connectors Summary: MacBook Pro (13-inch, Mid 2009) contains several internal cable and connector types. The Apple Technician Guide has been updated to provide more information about the types and handling requirements of the internal cables and connectors you will encounter during disassembly of this product.
Locking Lever (Keyboard Flex Cable) Thin, Multi-Pin Horizontal Insert (LVDS, Camera Cable) Tip: Technicians should always use the information located in the MacBook Pro (13-inch, Mid 2009) Apple Technician Guide to properly handle all cables and connectors during disassembly, and to ensure that all internal cables are securely seated and properly connected during reassembly.
