Specifications

Troubleshooting Print Quality Problems - 20
P-18 No Multipurpose Tray Printing
Step Actions and Questions
Action
(When There Is Problem)
Did you recently take apart and possibly separate the Manual
Feed Clutch Gear?
There are two gears on the
end of the Manual Feed
Clutch Gear.
the two gears. Sepa-
rating the gears may cause
a small spring inside the
gear to fall off, causing the
pickup roller not to
rotate, resulting in a
timeout paper jam. You
cannot see this spring
unless you separate the
two gears on the clutch.
Make certain the small
spring inside the Manual
Feed Clutch Gear has not
fallen off the black arm.
Did you recently complete the REA process? See action above.
Problem
Paper feed problems from the multipurpose tray.
Other visual/audible symptoms:
• Click from the manual feed solenoid
• No rotation of the manual feed roller
• Pressure plate not rising to create friction against manual feed roller
r
Manual Feed
Clutch Gear