User guide

Remove power from Doxie to reset – unplug and remove any batteries.

If you’re using batteries, recharge them with an external charger – the

charge may be too low for Doxie to operate. Make sure you’re using Ni-MH

rechargeable batteries; alkaline or lithium will not work properly.

Don’t scan while connected to your computer. Doxie is a stand-alone

scanning appliance and isn’t designed for use while connected to your

computer. Only connect Doxie via USB to import scans from the SD card.

Read more frequently asked questions or contact support:

www.getdoxie.com/doxieone

Rapid blinking indicates an error condition.

If your scans are showing lines, black dots, or other quality issues, it’s time to

clean Doxie. Insert the included cleaning swab into the back of the scanner,

then slowly move the tool back and forth across the entire width of the

paper slot. For an especially dirty Doxie, slightly wet the cleaning swab with

isopropyl alcohol (rubbing alcohol) before use.

If Doxie gets jammed or stuck, wait until the motor stops, then push the

power button. The paper will be returned to you. Adjust the paper guide,

atten your sheet, and try again.

Be sure to insert sheets rmly with a single motion so Doxie’s prefeeder can

grab your paper properly. Hold the sheet until Doxie grabs it. If your paper is

wrinkled or curled and you have trouble inserting it, turn it around, inserting

the bottom rst (but still facing up). You can rotate it later on your computer.

Use Doxie’s included scanning sleeve to protect and scan old or fragile

photos. Be sure to insert the barcode side rst when scanning.

Care & Troubleshooting

Lines or dots in scans?

Paper jam?

Trouble inserting paper?

Trouble scanning photos?

Frozen scanner?

Scanning while connected via USB?