Installation manual

Troubleshooting
56 Apollo MX20 Installation Manual
4.3 CONTACTING THE FACTORY FOR ASSISTANCE
If the MX20 fails to operate despite troubleshooting efforts, contact the UPS Aviation Technologies
factory for assistance.
UPS Aviation Technologies, Inc.
2345 Turner Rd. SE
Salem, Oregon 97302
USA
Phone [phone] or 1-800-525-6726
http://www.upsat.com
Be prepared to offer the following information about the installation:
• Installation configuration (accessories, antenna, ...)
• Model number, part number with mod levels, and serial number
• Software version
• Description of problem
• Efforts made to isolate the problem