Quick Start Guide

16
FAQs
• Make sure your Bluetooth and location settings are
turned on from your mobile device. Also make sure the
camera is in pairing mode.
• Make sure that you’ve downloaded the correct
Momentum Secure app from the app store.
Do I need a microSD card to record videos?
• A microSD card is not necessary as every camera
comes with free cloud storage that allows you to save
recorded activity for 24 hours.
Why can’t the camera read the microSD card?
• The camera can only support up to 128GB cards and
must be in FAT32 format. You can also try formatting
the SD card from the camera’s General settings page.
Why does my camera keep disconnecting?
• The camera may have a poor internet connection with
your router. Try moving the camera closer to your router
and make sure the network is stable.
• You can also try the ‘WiFi Network Test’ from the
camera’s settings page to test your network speed.