User`s guide
Further Troubleshooting Resources
If you still haven't found a resolution to your issue, Apogee provides a wide range of resources
Apogee Website
For any questions concerning product information, please visit our website: www.apogeedigital.com
For more technical information, including FAQs, User Guides and downloads, please visit the support
section: www.apogeedigital.com/support/
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Apogee Support
Apogee's Support department may be contacted via email, telephone or Live chat. In order to provide
you with the most efficient technical support, we ask you to register your Apogee product before
contacting us, at: apogeedigital.com/account.php
. Also, it's best to have the Apogee product on-hand
and operational when calling Support.
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Phone support is available from 7am to 7pm (19h00) Pacific Standard Time at: +1 (310) 584-9394
Live chat is availabe from 10am to 4pm (16h00) Pacific Standard Time - please go to
support.apogeedigital.com
Fax Apogee Support at: +1 310 584-9385
Apogee Product Repair
If, for some reason, your Apogee product requires repair, please contact Apogee Support to obtain a
Return Materials Authorization (RMA).
Apogee Technical Support:
www.apogeedigital.com/support/
Any Apogee product shipped to us without a clearly indicated RMA number must be refused delivery.
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Troubleshooting - Apogee Quartet User’s Guide
Version 1, September 2012 62