User`s guide

Troubleshooting
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Duet FAQs
Q: I’ve connected my guitar, but I’m not getting any input. What should I check?
A: On the Input tab of Maestro, be sure to set Analog Level to Instrument (Inst).
Q: I’m not getting any output from audio software applications. What should I check?
A: If you have chosen Mixer for the output then the Software Return fader must be raised to send audio
software outputs to Duet’s outputs.
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Q: I want Maestro to open automatically each time I connect Duet. What should I set?
A: Open Maestro > Preferences and check the Launch Maestro automatically when connecting a device
checkbox.
!Q: How do I reset Duet?
A: To reset Duet unplug the USB cable, hold down Controller knob, reconnect the USB cable and maintain
the controller in the down position until the unit has completely initialized.
Q: I am hearing a delay between what I play and what I hear in my headphones. Can I do anything
about this?
A: Using the low latency mixer found in the Apogee Maestro application may help. Click on the mixer tab to
configure it to your desired settings. Be sure to set your desired output to “mixer” on the output page.
Q: My Duet is not getting recognized by my iPad and it says not charging, what should I do?
A: Make sure that your DC power cable is connected properly and in all the way, if this doesn’t work try
resetting the Duet.
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