User Manual
Apogee Duet User’s Guide
Warranty & Notifications
Registration and Warranty Information
To receive free tech support, important information and product updates first...
Register your new Apogee product here:
www.apogeedigital.com/register/
If you do so, Apogee can contact you with any update information. As enhancements and
upgrades are developed, you will be contacted at the registration address. Firmware updates
are free for the first year of ownership unless otherwise stated.
APOGEE ELECTRONICS CORPORATION warrants this product to be free of defects in
material and manufacture under normal use for a period of 12 months. The term of this warranty
begins on the date of sale to the purchaser (proof of purchase in the form of a receipt may be
required). Units returned for warranty repair to Apogee or an authorized Apogee warranty repair
facility will be repaired or replaced at the manufacturer’s option, free of charge.
ALL UNITS RETURNED TO APOGEE OR AN AUTHORIZED APOGEE REPAIR FACILITY
MUST BE PREPAID, INSURED AND PROPERLY PACKAGED, PREFERABLY IN THEIR
ORIGINAL BOX.
Apogee reserves the right to change or improve design at any time without prior notification.
Design changes are not implemented retroactively, and the incorporation of design changes into
future units does not imply the availability of an upgrade to existing units. This warranty is void if
Apogee determines, in its sole business judgment, the defect to be the result of abuse, neglect,
alteration or attempted repair by unauthorized personnel. The warranties set forth above are in
lieu of all other warranties, expressed or implied, and Apogee specifically disclaims any and all
implied warranty of merchantability or of fitness for a particular purpose. The buyer
acknowledges and agrees that in no event shall the company be held liable for any special,
indirect, incidental or consequential damages, or for injury, loss or damage sustained by any
person or property, that may result from this product failing to operate correctly at any time.
Warranty Exclusions
● Used products purchased through a third party or online.
● Products with missing or defaced serial numbers.
● Products damaged by environmental factors, such as oxidation and/or damages caused
by natural disaster.
● Units that have NOT been opened by user within the one year warranty period.
● Physical Damages which include, but not limited to the following:
● Unauthorized modifications
○ Misuse, neglect or improper assembly
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