Specifications

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TechnicalAssistance
TechnicalandtroubleshootingassistanceforHarrisBroadcastproductsisavailablefromthe
fieldservicedepa rtmentduringnormalbusinesshours8:00AMto5:00PMCST.
Telephone+1‐217‐222‐8200,FAX+1‐217‐221‐7086,email[e-mail].
Emergencyserviceisavailable24hoursaday,sevendaysaweek,bytelephoneonly.
Onlineassistance,includingtechnicalmanuals,softwaredownloads,andservicebulletins,is
availableathttps://support.harrisbroadcast.com.
Addresswrittencorrespondenceto FieldServiceDept.
HarrisBroadcast
P. O. Box4290
Quincy,IL62305‐4290,USA.
Forglobalservicecontactinformationvisit:http://www.harrisbroadcast.com/contact‐us.
NOTE:Forallserviceandpartscorrespondence,pleaseprovidethe
salesordernumber,as
wellastheserialnumberforthetransmitterorpartinquestion.Recordthosenumbershere:
___________________________________/___________________________________
Providethesenumbersforanywrittenrequest,orhavethesenumbersreadyintheevent
youchoosetocallregardinganyserviceorpartsrequests.Forwarrantyclaimsitwillbe
required.Foroutofwarrantyproducts,thiswillhelpusidentifywhathardwareshipped.
ReplaceablePartsSer v ice
Theservicepartsdepartmentisavailablefrom7:00AMto5:00PMCSTMonday‐Friday,
and8:00AMto12:00PMCSTonSaturday.
Telephone+1‐217‐221‐7500oremail[e-mail].
Emergencypartsareavailable24hoursaday,sevendaysaweek,bytelephoneonly.
Unpacking
Carefullyunpacktheequipmentandperformavisualinspectiontodetermineifany damage
wasincurredduringshipment.Retaintheshippingmaterialsuntilithasbeenverifiedthatall
equipmenthasbeenreceivedundamaged.Locateandretainallpackingchecklists.Usethe
packingchecklisttohelplocateandidentify
anycomponentsorassemblieswhichare
removedforshippingandmustbereinstalled.Alsoremoveanyshippingsupports,straps,
andpackingmaterialspriortoinitialturnon.
ReturnsAndExchanges
Noequipmentcanbereturnedunlesswrittenapprovalandareturnauthorizationisreceived
fromHarrisBroadcast.Specialshippinginstructionsandcodingwillbeprovidedtoassure
properhandling.Completedetailsregardingcircumstancesandreasonsforreturnaretobe
includedintherequestforreturn.Customequipmentorspecialorderequipmentisnot
returnable.Inthoseinstanceswherereturnorexchangeofequipmentisattherequestof
thecustomer,orconvenienceofthecustomer,arestockingfeewillbecharged.Allreturns
willbesentfreightprepaidandproperlyinsuredbythe customer.Whencommunicatingwith
HarrisBroadcast,specify
theHarrisBroadcastordernumberorinvoicenumber.