User's Manual

7
TROUBLESHOOTING
APEX OUTLOOK SWITCH USER GUIDE
SYMPTOM PROBABLE CAUSE RECOMMENDED SOLUTION
No OSCAR or
video at
server
Video cable
problem
Check for loose video cable
connection.
Replace video cable.
Incorrect settings in
Devices, Names, or
Flag dialog boxes
Confirm settings in these dialog
boxes.
Reset settings to default in these
dialog boxes.
No OSCAR at
primary
switch
Power cord
problem
On the front panel of the switch,
confirm that the LED lights.
Reconnect the power cord to the
switch.
Replace the power cord.
Check AC outlet for power.
Check that the monitor is turned on.
Check the control for brightness on
the monitor.
Replace the monitor.
Video