User's Manual

F–1
PacketMax 100 User Manual, 10007306, Rev J
Chapter F. Troubleshooting
Troubleshooting
F.1 Troubleshooting Issues and Tips
Please refer to the following table for symptoms and possible solutions for both the
Subscriber Station and Base Station.
SYMPTOM/PROBLEM WHAT IT MAY MEAN WHAT TO DO
Subscriber Station
Subscriber Station is having
issues synching up with Base
Station
Incorrect Frequency Check AIM has the correct values for
all these factors and if they are correct,
then check the settings in WSS config
file, under EMS.
Incorrect Channel Width
Incorrect BS ID
BS wireless port is not operational
SS Indoor Unit (PoE) failed to detect
the Outdoor Unit
Check if all the cabling is in place.
The SS is out of range from the BS and
is not able to receive any signal from
the BS
Check the Base Station Radio connec-
tivity.
SS is not receiving IP address
from the EMS server.
The EMS Server may not have the cor-
rect reservation for the SS.
Check the MAC address which might
be wrong.
The EMS Server may be not opera-
tional.
Check the EMS server on the machine
on which it was installed and confirm if
the process is running.
F