User's Manual

Table Of Contents
F–1
PacketMax 5000 Installation and Operation Manual, 10007678 Rev J
Chapter F. Troubleshooting
Troubleshooting
F.1 Troubleshooting Issues and Tips
Table E-A lists symptoms/problems, the meaning of the problem, and any corrective
action that should be taken.
Table F-1 Troubleshooting Problems and Corrective Actions
SYMPTOM/PROBLEM WHAT IT MAY MEAN WHAT TO DO
Subscriber Station
Subscriber Station is having
issues synching up with Base
Station
Incorrect Frequency Check AIM has the correct values for
all these factors and if they are correct,
then check the settings in WSS config
file, in EMS.
Incorrect Channel Width
Incorrect BS ID
BS wireless port is not operational.
The SS is out of range from the BS and
is not able to receive any signal from
the BS.
Move the SS to a different location and
try again.
SS is not receiving IP address
from the EMS server.
The EMS Server may not have the cor-
rect reservation for the SS.
Check the MAC address which might
be wrong.
The EMS Server may be not opera-
tional.
Check the EMS server on the machine
on which it was installed and confirm if
the process is running.
F