User`s guide

Installation 20
Luminosity Condition and Sun Exposition
Technology of optical touch screen
As you may know by now, the new Maxpad™ also has the most advanced touch
screen technology already developed for large screens, based on a complex system
ofmicrocameras,infraredluminosityinopticalberandmathalgorithmshighly
advanced. As it is an optical technology (based on infra red light), the sensibility of the
screen may be altered by the direct exposition of the sunlight or bulbs of high Power
such as dichroic or similar.
Due to this, avoid installing the Maxpad™ where there is direct incidence of such
illumination sources. The excessive incidence to these conditions may cause the
following issues:
-“Involuntary”touches,withoutacontactofanyobjectwiththescreen;
- Lack of sensibility to the touch or complete absence of sensibility;
-“Locking”ofthetouchinterface,evenaftertheendofthelightexposition.
It is highlighted that these issues are not common and they might not occur, even
under the conditions described above. If the equipment is exposed to these extreme
conditions, the problem may be solved simply and fast:
-IsolatingtheequipmentfromtheSunlightorturningothedirectillumination;
- Restarting the equipment through the Button Reset (check page 25).
Ifanyoftheaboveissuesaredealtandtheycan́tbesolvedwiththeprocedures
mentioned above, please contact the support department at Apek, through the email:
[e-mail] or through the Call Center (information in site).