Datasheet

Symmetra
®
PX 10-80 kW, 208V – Operation & Maintenance Guide – 990-1430 REV01 23
Troubleshooting
This section lists all of the alarm and status messages that are displayed on the UPS display interface.
A suggested corrective action is listed with each message to help you troubleshoot problems.
General Status
If a problem is reported, ensure that the system component in question is correctly installed (refer
to section on Modular & Card Replacement.
Display Message Meaning Corrective Action
Input Freq outside
configured range
The input frequency to the UPS is
outside the configured range. The
output frequency will not synchronize
with the input frequency.
Normal bypass is not available.
Option 1: Improve the frequency of
the incoming voltage.
Option 2: Widen range of acceptable
incoming
frequency using the display interface.
Select Start-UP, Setup, OUtput, Freq
Select).
Option 3:
Proceed with startup. Normal bypass
is not available.
AC adequate for UPS but
not for bypass
The Symmetra PX UPS will function
online with the input voltage, but in
the event that bypass is required, the
input voltage is not
adequate to power the load
equipment.
Option #1: Improve the incoming
voltage.
Option #2: Proceed with startup.
Normal bypass is not available.
Low/No AC input,
startup on battery
Input voltage is not adequate to start
the Symmetra PX UPS. If start-up
proceeds, the Symmetra PX UPS will
function in battery operation.
Option 1: Cancel start-up until
acceptable input voltage is present.
Intelligence Module
inserted
An Intelligence Module has been
installed into the Symmetra PX UPS.
No corrective action necessary.
Intelligence Module
removed
An Intelligence Module has been
removed from the Symmetra PX
UPS.
Check that the intelligence modules
are properly inserted and that the
fastening screw is tight.
Redundant Intelligence
Module inserted
An intelligence Module has been
installed into the Symmetra PX UPS.
No corrective action necessary.
Redundant Intelligence
Module removed
An Intelligence Module has been
removed from the Symmetra PX
UPS.
Check that the intelligence modules
are properly inserted and that the
fastening screw is tight.