Operation Manual Smart-UPS™ On-Line SRT SRT5KXLI SRT5KRMXLI SRT5KXLT SRT5KRMXLT SRT5KXLT-IEC SRT5KRMXLT-IEC SRT5KRMXLW-HW SRT6KXLI SRT6KRMXLI SRT6KXLT SRT6KRMXLT SRT6KXLT-IEC SRT6KRMXLT-IEC 208/220/230/240 Vac Tower/Rack-Mount 3U/4U
General Information Important Safety Messages SAVE THESE INSTRUCTIONS - This manual contains important instructions that should be followed during installation and maintenance of the Smart-UPS and batteries. Read these instructions carefully and look at the equipment to become familiar with the device before trying to install, operate, service or maintain it.
Safety and General Information • Adhere to all national and local electrical codes. • All wiring must be performed by a qualified electrician. • Changes and modifications to this unit not expressly approved by APC could void the warranty. • This UPS is intended for indoor use only. • Do not operate this UPS in direct sunlight, in contact with fluids, or where there is excessive dust or humidity. • Be sure the air vents on the UPS are not blocked. Allow adequate space for proper ventilation.
Battery safety • Replace batteries with the same number and type of batteries as originally installed in the equipment. • The battery typically lasts for two to five years. Environmental factors impact battery life. Elevated ambient temperatures, poor quality utility power, and frequent short duration discharges will shorten battery life. • Replace batteries immediately when the unit indicates battery replacement is necessary. • Schneider Electric uses Maintenance-Free sealed Lead Acid batteries.
Product Description The APC by Schneider Electric Smart-UPS™ On-Line SRT is a high performance uninterruptible power supply (UPS). The UPS helps to provide protection for electronic equipment from utility power blackouts, brownouts, sags, surges, small utility power fluctuations and large disturbances. The UPS also provides battery backup power for connected equipment until utility power returns to acceptable levels or the batteries are completely discharged.
Product Overview Specifications For additional specifications refer to the APC by Schneider Electric Web site, www.apc.com. Environmental Temperature Maximum Elevation Operating 0º to 40º C (32º to 104º F) Storage -15º to 45º C (5º to 113º F) Operating 0 - 3,000 m (0 - 10,000 ft) Storage 0 - 15,000 m (50,000 ft) Humidity 0% to 95% relative humidity, non-condensing Protection Class IP 20 rating Note: Charge the battery modules every six months during storage.
Battery CAUTION RISK OF HYDROGEN SULPHIDE GAS AND EXCESSIVE SMOKE • Replace the battery at least every 5 years. • Replace the battery immediately when the UPS indicates battery replacement is necessary. • Replace battery at the end of its service life. • Replace batteries with the same number and type of batteries as originally installed in the equipment. • Replace the battery immediately when the UPS indicates a battery overtemperature condition, or when there is evidence of electrolyte leakage.
Electrical CAUTION: To reduce the risk of fire, connect the UPS only to a circuit provided with recommended maximum branch circuit overcurrent protection in accordance with the National Electrical Code, ANSI/NFPA 70 and the Canadian Electrical Code, Part I, C22.1. Models Rating Online SRT5KXLT SRT5KRMXLT SRT5KXLT-IEC SRT5KRMXLT-IEC 5.4 kVA/4.8 kW at 208 V Green Mode 4.8 kVA at 208 V Branch Circuit Overcurrent Rating / Building Circuit Breaker (CB) Current Rating 30 A 6.0 kVA/4.8 kW at 240 V 5.
Front panel features Display interface panel UPS battery connectors Battery compartment su0877a Bezel 8 Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U
Rear panel features Note: Refer to the table “Key to identify rear panel features” on page 12, that provides a key to the callout numbers for the rear panel graphics depicted in this manual.
SRT5KXLT-IEC/SRT5KRMXLT-IEC GROUP 1 15 AMP MAX su0880a GROUP 2 20 AMP MAX Output: 50/60 Hz 208/240 VAC su0881a SRT5KRMXLW-HW 10 Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U
SRT6KXLI/SRT6KXRMXLI Output: 50/60 Hz 220/230/240 VAC GROUP 2 16 AMP MAX su0882a GROUP 3 16 AMP MAX GROUP 1 10 AMP MAX SRT6KXLT/SRT6KRMXLT GROUP 1 20 AMP MAX su0883a GROUP 2 30 AMP MAX GROUP 3 30 AMP MAX Output: 50/60 Hz 208/240 VAC Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U 11
SRT6KXLT-IEC/SRT6kRMXLT-IEC Output: 50/60 Hz 208/240 VAC GROUP 3 20 AMP MAX su0884a GROUP 2 20 AMP MAX GROUP 1 15 AMP MAX Key to identify rear panel features SmartSlot External battery Use the external battery cable on the XLBP to connect the UPS and XLBP. XLBPs provide extended runtime during power outages. The UPS will automatically recognize power and communication up to 10 external battery packs.
Reset button Use the Reset button to restart the Network Management Interface. Note: A restart of the Network Management Interface does not affect UPS operation. AC input power cable or hardwire input box • SRT5KXLT, SRT5KRMXLT, SRT5KXLT-IEC, SRT5KRMXLT-IEC models have factory installed input power cables. • All other models are equipped with a hardwire input box. Refer to “Wiring Specifications” on page 14. Remove the knockouts. Snap-In strain reliefs are recommended (not supplied).
Operation Wiring Specifications CAUTION RISK OF ELECTRIC SHOCK • Adhere to all national and local electrical codes. • Wiring should be performed by a qualified electrician. • Use Snap-In strain relief(s) provided with the unit. Refer to the Installation Guide for knockout panel sizes. • The UPS must be wired into a branch circuit, equipped with a circuit breaker rated as specified in the tables below. • Actual wire size must comply with required amp capacity and national and local electrical codes.
SRT5KXLI/SRT6KXLI models Input connections Single phase: Wire to L, N, Output connections Wire to L, N System Wiring Input SRT5KXLI SRT5KRMXLI Output Input SRT6KXLI SRT6KRMXLI Output Voltage Current full load, nominal External input circuit breaker, (typical) Wire size, typical 220/230/240 Vac 24 A 40 A/2-pole 6 mm2 50 A/2-pole 10 mm2 External input circuit breaker, (typical) Wire size, typical 30 A 220/230/240 Vac 28 A SRT5KRMXLW-HW Input connections Single phase: Wire to L, L2/N
Connect Equipment CAUTION RISK OF ELECTRIC SHOCK • Disconnect the mains input circuit breaker before installing or servicing the UPS or connected equipment. • Disconnect internal and external batteries before installing or servicing the UPS or connected equipment. • The UPS contains internal and external batteries that may present a shock hazard even when disconnected from the mains. • UPS AC hardwired and pluggable outlets may be energized by remote or automatic control at any time.
UPS Display Interface POWER ON/OFF button Button illumination indications: -No illumination, the UPS and the output power are off -White illumination, the UPS and the output power are on -Red illumination, the UPS is on and the output power is off Load icon Disable/mute audible alarm icon LOAD Output 230.
Operation Mode Icons On-Line mode: The UPS is supplying conditioned mains power to connected equipment. Bypass mode: The UPS is in Bypass mode and the connected equipment will receive mains power as long as the input voltage and frequency are within the configured limits. Green mode: When in Green mode mains power is sent directly to the load. In the event of a mains power outage, there will be an interruption in power to the load of up to 10 ms while the UPS switches to On-Line or Battery mode.
LCD display interface angle adjustment The angle of the LCD display interface can be adjusted for ease in viewing the displayed messages. 1. Remove the front bezel. 2. Locate the button on the bottom of the display interface panel. 3. Press the button and slide the bottom of the LCD display interface screen out. An audible click will be heard when the screen reaches the maximum angle. su 09 26 a Menu overview The UPS Display Interface has Standard and Advanced menu screens.
UPS Menu Overview Main Menu Status Control Configuration Test And Diagnostics Log About Status Menu*** UPS Battery Accessory Control Menu** UPS Bypass Control Outlet Group 1* Outlet Group 2* Clear Alarms Config Menu UPS Battery Outlets Communication Display Test and Diagnostics Menu UPS Self Test Runtime Test Alarm Test - Short Alarm Test - Continuous Log Event Log About Menu*** UPS Battery Accessory UPS*** UPS** Turn On Immediately Turn On With Delay Turn Off Immediately Turn Off With Delay Reboot I
Configuration UPS Settings There are three ways to select UPS configuration options. 1. The first time the UPS is turned on the Setup Wizard screen will open. On each menu screen select the desired settings. Press OK after each UPS setting is selected. Note: The UPS will not turn on until all of the settings have been configured. 2. Main Menu/Configuration/UPS/Default Setting. This screen allows the user to reset the UPS to factory default settings. Press OK after the UPS setting is selected.
General settings Configure these settings at any time, using the display interface, or the Network Management Web Interface. Parameters Config Menu UPS Default Value Disabled Green Mode Options Disable Description Disable or enable Green mode operation Enable AC Setting NA (see description) XLW models: 208 V, 220 V, 230 V, 240 V Set the output voltage for the UPS. This setting can only be changed when the UPS output is off.
Parameters Config Menu UPS PDU Model Default Value Standard Options Description 5KVA: • XLI Model SRT001 • XLW Model SRT004 • XLT Model SRT001, SRT004 • SMRT5KRMXLWHW Model SRT015 Select the PDU model installed in the UPS for proper operation of the PDU. See the user documentation for the PDU models SRT001, SRT004, SRT005, SRT015 for details. 6KVA: XLT Model - SRT005 Default Setting No Yes/No Allows the user to restore the UPS factory default settings.
Parameters Config Menu Display Language Default Value English Audible Alarm Enabled LCD Back Light Auto Dim Options Description English Francais Italiano Deutsch Espanol Portugues Japanese Russian Select the language required for the display interface. Disable When audible alarms are disabled, the UPS will never emit an audible alarm. Enable Always On Auto Dim Auto Off Language options will vary by model and firmware version.
Parameters Config Menu Outlets Default Value Options Power On Delay 0 seconds 0-1800 seconds Select the amount of time the controllable outlet groups will wait between receiving the command to turn on and actual startup. Power Off Delay 90 seconds 0-32767 seconds Select the amount of time the controllable outlet groups will wait between receiving the command to shutdown and actual shutdown.
Controllable Outlet Groups Controllable Outlet Groups provide battery backup power to connected equipment. Overview The controllable outlet groups can be configured using the Advanced menu options. Refer to “General settings” on page 21. The controllable outlet groups can be configured to independently turn off, turn on, shutdown, switch to Sleep mode, and reboot connected equipment.
Emergency Power Off Overview The Emergency Power Off (EPO) option is a feature that will immediately disconnect all connected equipment from mains power. The UPS will immediately shut down and will not switch to battery power. Connect each UPS to the EPO switch. In configurations where multiple units are connected in parallel, each UPS must be connected to the EPO switch. The UPS must be restarted for power to return to connected equipment. Press the ON/OFF button on the front panel of the UPS.
Use one of the following cable types to connect the UPS to the EPO switch. • CL2: Class 2 cable for general use. • CL2P: Plenum cable for use in ducts, plenums, and other spaces used for environmental air. • CL2R: Riser cable for use in a vertical run in a floor to floor shaft. • CLEX: Limited use cable for use in dwellings and for use in raceways. • Installation in Canada: Use only CSA certified, type ELC, (extra low voltage control cable).
Network Management Interface Introduction The UPS has a network port and console port that can be used to access the Network Management Interface. The Network Management Interface is very similar to an AP9630 Network Management Card (NMC) that is integrated into a UPS with one universal input/output port. The Network Management Interface and the AP9630 NMC have the same firmware, operation modes and interaction with other APC products such as PowerChute Network Shutdown.
Related Documents The Network Management Card Utility CD contains the following documentation: • UPS Network Management Card 2 User’s Guide • Network Management Card Upgrade Utilities • Security Handbook • PowerNet Management Information Base (MIB) Reference Guide IP Address Configuration The default TCP/IP configuration setting DHCP, assumes that a properly configured DHCP server is available to provide TCP/IP settings to the Network Management Interface.
Smart Battery Management Definitions • Battery Module: A string of battery cells arranged to produce a battery assembly with a connector. • Replaceable Battery Cartridge (RBC): An APC battery cartridge consisting of two battery modules. Replacement RBCs can be ordered from the APC web site, www.apc.com. • Smart External Battery Pack (XLBP): An enclosure that contains RBC(s) and battery management electronics. • User Interface (UI): Any interface by which a user can interact with the system.
Replace the RBCs in a UPS An RBC should only be disconnected or removed from the UPS temporarily as part of the battery replacement procedure. • Disconnect all connected battery modules in the UPS. Slide the RBCs out of the UPS. • Slide the new RBCs into the UPS and connect the battery modules to the UPS. • Securely connect each battery module. Press the battery connector into the UPS until it is firmly connected.
Troubleshooting Use the table below to solve minor installation and operation problems. Refer to the APC web site, www.apc.com for assistance with complex UPS problems. The UPS features firmware that can be upgraded. Go to the APC web site, www.apc.com/Support, or contact your local Customer Care Center for more information. Problem and Possible Cause Solution UPS is not turning on or there is no output The UPS is not connected to mains power.
Problem and Possible Cause Solution UPS operates on battery power while connected to mains power The input circuit breaker has tripped. Reduce the load on the UPS. Disconnect nonessential equipment and reset the circuit breaker. Check the circuit breaker rating for the connected equipment. There is very high, very low, or distorted Navigate to the UPS Display Interface screen that shows input voltage. input line voltage. Verify that the input voltage is within specified operating limits.
Problem and Possible Cause Solution The UPS display turns red or amber, displays an alert message, and emits a sustained audible alarm Red illumination indicates a UPS alarm that requires immediate attention Amber illumination indicates a UPS alarm that requires attention There is an internal UPS alert. Do not attempt to use the UPS. Turn the UPS off and have it serviced immediately. 1/1 Error P.05 Contact Customer Support Output Off 1 2 3 The UPS is experiencing an overload condition.
Transport 1. Shut down and disconnect all connected equipment. 2. Disconnect the unit from mains power. 3. Disconnect all internal and external batteries (if applicable). 4. Follow the shipping instructions outlined in the Service section of this manual. Service If the unit requires service, do not return it to the dealer. Follow these steps: 1. Review the Troubleshooting section of the manual to eliminate common problems. 2.
Limited Factory Warranty Schneider Electric IT Corporation (SEIT), warrants its products to be free from defects in materials and workmanship for a period of three (3) years excluding the batteries, which are warranted for two (2) years from the date of purchase. The SEIT obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. Repair or replacement of a defective product or part thereof does not extend the original warranty period.
APC by Schneider Electric Worldwide Customer Support Customer support for this or any other APC by Schneider Electric product is available at no charge in any of the following ways: • Visit the APC by Schneider Electric Web site to access documents in the APC by Schneider Electric Knowledge Base and to submit customer support requests. – www.apc.com (Corporate Headquarters) Connect to localized APC by Schneider Electric Web site for specific countries, each of which provides customer support information.