Operation Smart-UPS® VT 10-40 kVA 400/415/380 V 10-30 kVA 208/220 V 10-30 kVA 200/208 V
About This Manual This manual is intended for the users of Smart-UPS® VT. It gives an introduction to the display interface and provides information on operation, load connection, parts replacement, troubleshooting, total power off and restart. Note: Only graphics of Smart-UPS VT with built-in batteries are shown in this manual, but the manual is intended for users of one or more units within the Smart-UPS VT family range.
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Contents Safety ............................................................................... 3 Overview .......................................................................... 4 User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Interface area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Display interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Menu tree . . . .
Single and Parallel Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Turn load off/on via the display interface . . . . . . . . . . . . . . . . . . . . 21 View the Status screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 View Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 View Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Use the Diags screen . . . . . .
Safety Warning: All safety instructions in the Safety Sheet (990-2822) shall be read, understood and followed prior to handling/using the system. Failure to do so could result in equipment damage, serious injury, or death.
Overview User Interface Interface area The four LEDs to the left of the display indicate the operational status of the UPS. The five navigation keys to the right are used to select and open menu items, to access information, change system parameters, and to get context-sensitive help. LOAD ON ON BATT BYPASS Chrg 100% Load 000% 230Vin 000Vout 50Hz Runtime: 00hr 30m FAULT LOAD ON When the green LED is lit, the UPS provides power to the load equipment.
Main Menu Screen. From the Main Menu Screen it is possible to command, configure, and monitor the system through the sub menu screens: Control, Status, Setup, Logging, Display, Diags, and Help (see the section “Menu tree” ). Main Menu Screen The selector arrow is controlled by the UP/DOWN keys. The arrow marks the item you may open by pressing ENTER.
Menu tree The menu tree provides a quick overview of the functions and views you may access. If you get beyond the functions described in the menu tree, do not proceed. Press ESC to go back. Control Turn Load Off/On UPS into/out of Bypass Status Vin Vbyp Vout Shutdown Load Default Runtime System Par.
Caution: The display provides access to more functions than described in this manual. Those functions should not be accessed without the assistance of APC Customer Support in order to avoid unwanted load impacts. For APC World-Wide Customer Support, refer to the back cover of this manual. If you by accident go beyond the functions described, press ESC to return to previous screens.
Operation Modes The UPS has different operation modes. If the installation includes a Maintenance Bypass Panel (MBP), an external maintenance bypass operation mode will also be available. Normal operation The UPS converts utility/mains power to conditioned power for the connected load. Battery operation The UPS provides power to the connected load from its internal and (if available) external batteries for a finite period.
Single System without External Bypass Panel Turn into internal bypass Warning: In bypass operation the batteries are still powered. If a total power off is required, the load must be off, and the batteries must be pulled out to the red disconnect line, see the section “For details on how to remove Battery Locks (if available) see the section “Replace a battery module” and hereunder “How to remove and install battery locks (if available)” .” .
Turn the internal mechanical bypass lever upwards to activate it. The load will now be supported directly by utility/mains power. Reinstall the front panel. Turn into normal operation Caution: Never attempt to switch back the UPS into normal operation till you have verified that there are no internal UPS faults. Check that the UPS is in bypass. The green (LOAD ON) and the yellow (BYPASS) LEDs are illuminated.
Perform a total power off Note: In order to carry out this procedure the load supported by the UPS must be turned off. Mains breaker UPS XR Enclosure Check that the load which is supported by the UPS is turned OFF. From the UPS: Turn load OFF from the display via Control > Turn Load Off > Yes, Turn Load Off. From the XR Enclosure(s) (if available): Set the DC disconnect switch(es) to position OFF.
Warning: The lockout procedures at the utility/mains breaker must be followed. If necessary, install a padlock. For details on how to remove Battery Locks (if available) see the section “Replace a battery module” and hereunder “How to remove and install battery locks (if available)” . Perform a restart Warning: Only trained personnel familiar with the construction and the equipment may restart the UPS. Set the utility/mains breaker to position ON.
Single System with External Bypass Panel Turn into external maintenance bypass Warning: In bypass operation the batteries are still powered. If a total power off is required the load must be off and the batteries must be pulled out to the red disconnect line, see the section “Perform a total power off” . From the Overview Screen, press ENTER. Chrg 100% Load 000% xxxVin 000Vout x0Hz Runtime: 0hr 0m Go to Control by using the UP/DOWN navigation keys and press ENTER.
Turn into normal operation from external maintenance bypass Caution: Never attempt to switch back the UPS into normal operation till you have verified that there are no internal UPS faults. If the UPS has been completely turned OFF, proceed with steps 2–10. If the UPS has not been completely turned OFF, proceed with steps 6–10. From the XR Enclosure(s) (if available): Connect the batteries by pushing them in. From the UPS: Connect the batteries by pushing them in.
Perform a restart Warning: Only trained personnel familiar with the construction and the equipment may restart the UPS. From the XR Enclosure(s) (if available): Connect the batteries by pushing them in. From the UPS: Connect the batteries by pushing them in. From the XR Enclosure(s) (if available): Set the DC disconnect switch(es) to position ON. From the external MBP: Turn the input switch (Q1) to position “|” (ON). From the external MBP: Turn the output switch (Q2) to position “|” (ON).
Parallel System Warning: Parallel Operation is not available when the system is set up for 3-wire operation, which only applies for Japanese systems. Turn into external maintenance bypass Warning: In bypass operation the batteries are still charged. If a total power off is required, the load must be off and the batteries must be pulled out to the red disconnect line, see the section “Perform a total power off” . From the Overview Screen, press ENTER.
From the external MBP: Check that all the output lamps (H2) at Q2 are illuminated. .From the external MBP: Turn all output switches (Q2) to position “O” (OFF). From the external MBP: Turn all input switches (Q5) (if available) to position “O” (OFF). From the external MBP: Turn all input switches (Q1) to position “O” (OFF). From the XR Enclosure(s) (if available): Set the DC disconnect switch(es) to position OFF.
From the external MBP: Turn the bypass switch (Q3) to position “O” (OFF). The lamp indicator of the output isolation breaker (H4) at Q4 is not illuminated, but the bypass lamp (H3) at Q3 is illuminated, until the UPS is running in normal operation. From the UPS: Turn the UPS units out of bypass from the display via Control > UPS out of bypass > Yes, UPS out of bypass. Perform a total power off Note: In order to carry out this procedure the load supported by the UPS must be turned off.
From the UPS: Turn load ON from the display of each UPS via Control > Turn Load On > Yes, Turn Load On. Check that the load is ON. Note: The UPS system is now ready to support the load. Note: Auto-detection on frequency – if a problem occurs call APC Customer Support (see the back cover of this manual).
From the external MBP: Check that the output lamp (H2) at Q2 (of the UPS to be turned into normal operation) is illuminated. From the external MBP: Turn the output switch (Q2) (of the UPS to be turned into normal operation) to position “|” (ON) . From the UPS: Turn load ON (from the display on the UPS to be turned into normal operation) via Control > Turn Load on > Yes, turn Load on. From the UPS: Press ESC two times to get back to the Overview Screen.
Single and Parallel Systems Turn load off/on via the display interface Warning: Disconnecting the UPS output to the load does NOT de-energize the UPS! Always follow the total power off procedure if you need to de-energize the UPS in emergency situations, see the section How to perform a total power off under respectively “Single System without External Bypass Panel” , “Single System with External Bypass Panel” and “Parallel System” . Turn Load off – Disconnect the UPS output to the load equipment.
Go to Turn Load On by using the UP/DOWN navigation keys and press ENTER. Use Go to YES, Turn Load ON by using the UP/DOWN navigation keys and press ENTER. Use Press Turn Load On Confirm: Turn Load OFF NO, Abort YES, Turn Load ON Press If the UPS is running in parallel operation this procedure must be carried out on each UPS. View the Status screens From the Overview Screen, press ENTER.
View Parameters Batteries Bat AmpHr: Battery capacity, including both external and internal batteries. UPS Temp: The highest external battery temperature. Alarm thresholds Load: An alarm will be set when the load is above the threshold level. Runtime: An alarm will be set when the runtime is below the threshold level. Parallel Status Local UPS is slave/master: # of UPSs OK: Indicates the number of parallel UPS units that is OK. # of UPSs fail: Indicates the number of parallel UPS that has failed.
View Statistics View the statistics on the operation mode changes, the inverter time, and the duration of battery operation. From the Overview Screen, press ENTER. Chrg 100% Load 000% xxxVin 000Vout x0Hz Runtime: 0hr 0m Go to Logging by using the UP/DOWN navigation keys and press ENTER. Use Go to View Statistics by using the UP/DOWN navigation keys and press ENTER.
Configuration Settings Change the Clock and the Alarm thresholds in the Setting menu Chrg xxx% Load xxx% xxxxVin Runtime Clock Load Alarms Runtime Shutdown Par. Redundancy Default System Control Display Status Diags Setup Help Logging Setup Settings Other Clock. The Clock menu changes the date and the clock settings and it time-stamps events in the event log. To avoid inaccuracies, change the clock-setting at daylight-saving time. From the Overview Screen, press ENTER.
The day is now active. Use the UP/DOWN navigation keys to set the date and press ENTER. Change date Use The month is now active. Use the UP/DOWN navigation keys to set the date, press ENTER and do the same to set the year, and press ENTER. Use Press the DOWN navigation key to activate the Time line. Use The procedure to change the Time features is the same as described for date and month.
Change the Beeper setup, the Contrast, and the Language in the Display menu Chrg xxx% Load xxx% xxxxVin Runtime Control Display Status Diags Setup Help Logging Beeper setup Display Display setup Contrast Language Work your way through the menu screens and make your changes with the UP/DOWN and the ENTER keys as described for the Clock and the Alarms in the Settings menu. The Beeper setup.
Maintenance Parts Replacement Determine if you need a replacement part To determine if you need a replacement part, contact APC Customer Support and follow the procedure below so that the APC Customer Support representative can assist you promptly: 1. In the event of a module failure, the display interface may show additional “fault list” screens. Press any key to scroll through these fault lists, record the information, and provide it to the representative. 2.
Store the batteries and the UPS system Note: The battery modules must be stored indoors and with their protective packaging still in place. Note: Stored batteries should be recharged at regular intervals, depending on the storage temperature: Ambient temperature: -15° to 40°C/5°F to 104°F Relative humidity: 25-85% Non-condensing Storage place free from vibration, dust, direct sunlight, and moisture.
User interface (front). Network Management Card with temperature sensor: used for remote system control and monitoring, e-mail notifications etc. For configuration and use, refer to the separate user manual: Network Management Card with Environmental Monitor – shipped with the UPS. Computer-interface port for the connection of computers with APC Powerchute® software.
Replace a Network Management Card Loosen the two Torx screws (one on each side of the card). Carefully pull out the card. Install the new card. Reattach the two Torx screws. Replace a battery module General safety prior to battery module replacement. Note: When replacing battery modules, replace with the same numbers of the: SYBT4. Caution: Batteries must be replaced by trained personnel only (see the section “General safety prior to battery module replacement” ).
Caution: Servicing of batteries should be performed or supervised by personnel knowledgeable of batteries and the required precautions. Keep unauthorized personnel away from batteries. Do not dispose of battery or batteries in a fire. The battery may explode. Do not open or multilate the battery or batteries. Released electrolyte is harmful to the skin and eyes. It may be toxic. A battery can present a risk of electrical shock and high short circuit current.
Remove a battery compartment cover. (only applicable to the 200 V version) Unscrew the two M6 screws (one in each side of the UPS). Pull the top free of the enclosure. sLift the battery compartment cover free of the two slots. Remove and install battery locks (if available). If your system is equipped with battery locks, follow the below procedure to remove the battery locks. Remove the M6 screw attaching the battery lock to the shelf.
Replacement. Caution: Batteries must be replaced by trained personnel only (see the section “General safety prior to battery module replacement” ). Directions for replacement. APC recommends that a whole battery module (four batteries) is replaced at the same time to ensure optimal runtime (see Example 1). However, it is only necessary to replace two batteries at the same time according to Example 2 and 3 in the below tables.
XR UPS When removing battery modules, start from the highest level and work down. Holding the battery handle, gently push the battery upwards and pull it halfway out of the enclosure. A lock mechanism prevents it from being pulled all the way out. To release the battery from the lock mechanism, gently push the battery upwards again and pull it out, while another person supports the battery. Installation.
Note: If a problem is reported, ensure that the modules in question are correctly installed. If the problem persists, see the section “Troubleshooting” . Note: Allow for a 24-hour recharging period of the batteries after system start-up.
Troubleshooting Status and Alarm Messages This section lists the status and alarm messages that the UPS might display. The messages are listed in alphabetical order, and a suggested corrective action is listed with each alarm message to help you troubleshoot problems. Display messages 37 Display Message Meaning Corrective Action Automatic Self Test Started. The UPS has started preprogrammed battery test. No corrective action is necessary. ABus Communication Fault.
Display Message Meaning Corrective Action Int. Mech. Bypass Switch Open. The internal mechanical switchgear is OFF. No corrective action is necessary. Low-Battery. The UPS is in battery operation and the battery charge is low. Shut down the system and the load equipment or restore incoming voltage. Note: Runtime is limited in duration. Load Is No Longer Above Alarm Threshold.
Display Message Meaning Corrective Action Overload on a Parallel Unit. One or more systems has overload. Note that the entire parallel system will not be able to return from bypass. No corrective action is necessary. PBus Communication Fault on Cable 1. Communication fault detected on PBus 1. Check PBus 1 wiring. If this does not help contact APC. PBus Communication Fault on Cable 2. Communication fault detected on PBus 2. Check PBUS 2 wiring. If this does not help contact APC.
Display Message Meaning Corrective Action Shutdown Due To Low Battery. The UPS was in Battery Operation and shut down the load when no more battery power was available. No corrective action is necessary. Note: If the problem reoccurs, consider increasing the battery capacity. Static Bypass Switch Fault. The Static Bypass Switch has failed. Contact APC Customer Support (see the back cover). System Failure Detected by Surveillance. The system has detected an internal error.
APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways: • Visit the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests. – www.apc.com (Corporate Headquarters) Connect to localized APC Web sites for specific countries, each of which provides customer support information. – www.apc.com/support/ Global support searching APC Knowledge Base and using e-support.