User manual

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Chapter 6 Troubleshooting
6.1 System buzzer
The system buzzer features are listed below:
1. The system buzzer alarms 1 second when system boots up successfully.
2. The system buzzer alarms continuously when there is error occurred. The alarm
will be stopped after error resolved or be muted.
3. The alarm will be muted automatically when the error is resolved. E.g., when
RAID 5 is degraded and alarm rings immediately, user changes / adds one
physical disk for rebuilding. When the rebuilding is done, the alarm will be muted
automatically.
6.2 Event notifications
•
PD events
Level Type Description
INFO
PD inserted Disk <slot> is inserted into system
WARNING
PD removed Disk <slot> is removed from system
ERROR
HDD read error Disk <slot> read block error
ERROR
HDD write error Disk <slot> write block error
ERROR
HDD error Disk <slot> is disabled
ERROR
HDD IO timeout Disk <slot> gets no response
INFO
PD upgrade started PD [<string>] starts upgrading firmware process.
INFO
PD upgrade
finished
PD [<string>] finished upgrading firmware process.
WARNING
PD upgrade failed PD [<string>] upgrade firmware failed.
•
HW events
Level Type Description
WARNING
ECC single Single-bit ECC error is detected at <address>
ERROR
ECC multiple Multi-bit ECC error is detected at <address>
INFO
ECC dimm ECC memory is installed
INFO
ECC none Non-ECC memory is installed
INFO
SCSI bus reset Received SCSI Bus Reset event at the SCSI Bus
<number>
ERROR
SCSI host error SCSI Host allocation failed
ERROR
SATA enable
device fail
Failed to enable the SATA pci device
ERROR
SATA EDMA mem
fail
Failed to allocate memory for SATA EDMA
ERROR
SATA remap mem
fail
Failed to remap SATA memory io spcae
ERROR
SATA PRD mem Failed to init SATA PRD memory manager
RAG362