Falcon II SCSI-to-SATA RAID Subsystem Installation and Hardware Reference Manual Version 1.
Copyright 2004 This Edition First Published 2004 All rights reserved. This publication may not be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written consent of RAID Inc. Disclaimer RAID Inc.
Falcon II SCSI-SATA Installation and Hardware Reference Manual Warnings and Certifications FCC (applies in the U.S. and Canada) FCC Class B Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules (47 CFR, Part 2, Part 15 and CISPR PUB. 22 Class B).
Falcon II SCSI-SATA Installation and Hardware Reference Manual CB (Certified Worldwide) This device meets the requirements of the CB standard for electrical equipment with regard to establishing a satisfactory level of safety for persons using the device and for the area surrounding the apparatus. This standard covers only safety aspects of the above apparatus; it does not cover other matters, such as style or performance. Table of Contents CHAPTER 1 INTRODUCTION 1.1 PRODUCT OVERVIEW ....................
Falcon II SCSI-SATA Installation and Hardware Reference Manual 2.8.4 Drive Installation with a Dongle Kit ................................................................... 2-12 2.9 DRIVE TRAY INSTALLATION ........................................................................ 2-12 2.10 RACK/CABINET INSTALLATION............................................................................. 2-14 CHAPTER 3 SUBSYSTEM MONITORING 3.1 SUBSYSTEM MONITORING OVERVIEW.................................................
Falcon II SCSI-SATA Installation and Hardware Reference Manual 5.7.2 Replacing a Hard Drive ...................................................................................... 5-14 5.8 REPLACING A DONGLE KIT........................................................................... 5-16 APPENDIX A UNINTERRUPTIBLE POWER SUPPLY A.1 UNINTERRUPTIBLE POWER SUPPLY OVERVIEW............................................A-1 A.2 COMPATIBLE UPS SUPPLIES ...............................................................
Falcon II SCSI-SATA Installation and Hardware Reference Manual Safety Precautions Precautions and Instructions • Prior to powering on the subsystem, ensure that the correct power range is being used. • The Falcon II subsystem comes with 16 drive bays. Leaving any of these drive bays empty will greatly affect the efficiency of the airflow within the enclosure, and will consequently lead to the system overheating, which can cause irreparable damage.
Falcon II SCSI-SATA Installation and Hardware Reference Manual About This Manual This manual: • Introduces the Falcon II RAID Subsystem series. • Describes all the active components in the system. • Provides recommendations and details about the hardware installation process of the subsystem. • Briefly describes how to monitor the subsystem. • Describes how to maintain the subsystem. This manual does not: • Describe components that are not user-serviceable.
Falcon II SCSI-SATA Installation and Hardware Reference Manual Conventions Naming From this point on and throughout the rest of this manual, the Falcon II series is referred to as simply the “subsystem” or the “system” and Falcon II is frequently abbreviated as “FII.” Warnings Warnings appear where overlooked details may cause damage to the equipment or result in personal injury. Warnings should be taken seriously. Warnings are easy to recognize.
Falcon II SCSI-SATA Installation and Hardware Reference Manual Software and Firmware Updates Please visit RAID Inc’s support site for the latest software or firmware updates. NOTE that the firmware version installed on your system should provide the complete functionality listed in the specification sheet/user’s manual. We provide special revisions for various application purposes. Therefore, DO NOT upgrade your firmware unless you fully understand what a firmware revision will do.
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Chapter 1: Introduction Chapter 1 Introduction 1.1 Product Overview 1.1.1 Product Introduction This hardware manual briefly introduces the Falcon II SCSI-320 to SATA-II storage subsystem shown in Figure 1-1. The Falcon II subsystem comes with two (2) 320MB/second SCSI (SCSI-320) host channels. This high-density subsystem supports up to sixteen (16) hot swappable, SATA-II hard drives in a 3U profile.
Falcon II SCSI-SATA Installation and Hardware Reference Manual 1.1.2 Enclosure Chassis 1.1.2.1 Chassis Overview The FALCON II RAID storage subsystem chassis is an enhanced 3U metal chassis divided into front and rear sections, which are respectively accessed through front (see Figure 1-3) and rear (see Figure 1-5) panels.
Chapter 1: Introduction 1.1.2.3 Front Panel Overview The front section of the subsystem features a 4 x 4 layout for sixteen (16) 3.5-inch drives. The two (2) handles on the front of the subsystem enable you to easily insert/extract the chassis into/from a rack or cabinet. The LCD panel on the left handle provides an easy way for you to monitor and configure your subsystem. The front panel of the FALCON II RAID subsystem described in this manual is shown in Figure 1-3.
Falcon II SCSI-SATA Installation and Hardware Reference Manual Figure 1-4: Hard Drive Numbering 1.1.2.5 Rear Panel Overview The rear section of FALCON II subsystem is accessed through the rear panel and is reserved for a single RAID controller module, one (1) optional BBU, two (2) power supply units (PSUs) and two (2) cooling modules. The rear panel of the RAID subsystem described in this manual is shown in Figure 1-5.
Chapter 1: Introduction A dummy plate covers the lower controller bay at the rear of the subsystem. 1.1.2.6 Back-plane Board Internal backplane boards separate the front and rear sections of the FALCON II. The PCB board provide logic level signals and low voltage power paths. They contain no user-serviceable components. 1.2 FALCON II Subsystem Components The FALCON II houses many active components and most of them can be accessed through either the front or rear panel.
Falcon II SCSI-SATA Installation and Hardware Reference Manual 1.2.2 Drive Trays Figure 1-7: Drive Tray Front View PN: IFT-9273CDTray or IFT-9273ADT1S1P (with dongle kit preinstalled) The FALCON II subsystem comes with sixteen (16) drive trays (See Figure 1-7) designed to accommodate separately purchased standard 1-inch pitch, 3.5-inch disk drives. The drive bays are easily accessible from the front of the enclosure. Two (2) LEDs on the front of the tray indicate the drive status.
Chapter 1: Introduction WARNING! The dongle kits are small, delicate components that must be handled with care. 1.2.4 The RAID Controller Module PN: IFT-83AU24GD16-M2 or IFT-83AU24GD16 (without DDR RAM) The RAID controller module contains a main circuit board, a preinstalled 256MB capacity or above DDR RAM DIMM module and the controller module interfaces. The controller module contains no user-serviceable components.
Falcon II SCSI-SATA Installation and Hardware Reference Manual Figure 1-9: Controller Module Interfaces 1.2.6 • Host Ports: Two (2) SCSI-320 host channels (CH0 and CH1 in Figure 1-9) connect the Falcon II subsystem to the host through two (2) dual-stacked VHDCI SCSI connectors. • Ethernet Ports: A single 10/100BaseT Ethernet port (located next to COM2) is used for remote management through the network. • COM ports: The controller module comes with two (2) COM ports.
Chapter 1: Introduction Figure 1-10: BBU Module In accordance with international transportation regulations, the BBU is only charged to between 35% and 45% of its total capacity when shipped. Therefore, after powering on the subsystem (see Section 4.4) the BBU must be charged to its full capacity. It normally requires approximately twelve (12) hours for the battery to be fully charged.
Falcon II SCSI-SATA Installation and Hardware Reference Manual Figure 1-11: PSU Module For the PSU specifications, please refer to Appendix B. 1.2.9 Cooling Modules PN: IFT-9273CFanMod The FALCON II is equipped with two (2) 1U, dual-fan, redundant, hotswappable cooling modules (IFT-9273CFanMod). They are installed in the cooling module slots located in the lower section of the PSU modules (see Figure 1-12.) The two (2) 9.7cm fans housed in each cooling module provide two (2) fan speeds.
Chapter 1: Introduction 1.3 Subsystem Monitoring FALCON II subsystem comes with a number of different monitoring methods that provide you with continual updates on the status of the system and individual components. The following monitoring features are included in the subsystem. 1.3.
Falcon II SCSI-SATA Installation and Hardware Reference Manual RAIDWatch: RAIDWatch is a premier web-based graphics user interface (GUI) that can be installed on a remote computer and accessed via the web. The manager communicates with the array via the connection of the existing host interface or Ethernet link to the array’s LAN port. For more information, please refer to the RAIDWatch User’s Manual in the product CD. 1.3.
Chapter 1: Introduction 1.4.3 Normalized Airflow Proper subsystem cooling is referred to as “normalized” airflow. Normalized airflow ensures the sufficient cooling of the subsystem and is only attained when all components are properly installed. Therefore, a failed component should only be hot-swapped when a replacement is available. If a failed component is removed but not replaced, permanent damage to the subsystem can result.
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Chapter 2: Hardware Installation Chapter 2 Hardware Installation 2.1 Introduction This chapter gives detailed instructions on how to install the subsystem. When installing the subsystem, it is necessary to install the controller module, hard drives, and drive trays. Depending on the type of drives being used, it may also be necessary to install dongle kits. Installation into a rack or cabinet should occur before the hard drives or drive trays are installed into the subsystem.
Falcon II SCSI-SATA Installation and Hardware Reference Manual 5. Cabling: The FALCON II comes with an external VHDCI to VHDCI SCSI round cable to connect the subsystem to a host computer. All other SCSI cables used to connect to a second host computer or external devices must be purchased separately. Please see Chapter 4 for sample topologies and configuration options. 6. Memory module: If you wish to change the pre-installed memory module, a separately purchased module must be installed. (See Section 5.
Chapter 2: Hardware Installation 7. Always secure every enclosure module by its retaining screws or make sure it is held in place by its latches. 8. Always make sure the subsystem has a safe electrical earth connection via power cords or chassis ground by the rack cabinet. 9. Be sure that the rack cabinet in which the subsystem chassis is to be installed provides sufficient ventilation channels and airflow circulation around the subsystem. 10.
Falcon II SCSI-SATA Installation and Hardware Reference Manual 2. Install an optional BBU: If an optional BBU has been separately purchased, it should be installed prior to operating the subsystem. (See Section 2.7) 3. Rack/Cabinet installation: If the subsystem is going to be installed in a rack or cabinet, it should be installed prior to installing the hard drives. Installing the subsystem into a rack or cabinet requires at least two (2) people. (See Section 2.10) 4.
Chapter 2: Hardware Installation Figure 2-1: Upgrade Procedure Flowchart 2.5 Unpacking the Subsystem Use the Unpacking Checklist in your package to verify package contents. Carefully check the items contained in each box before proceeding with installation. NOTE: A detailed packing list can be found in your product shipping package or product CD. Each packed box is separated into upper and lower levels.
Falcon II SCSI-SATA Installation and Hardware Reference Manual Accessory items include an RS-232C audio jack cable, VHDCI to VHDCI external SCSI cable, null modem, Quick Installation Guide, screws, and a CD containing the Installation and Hardware Reference Manual (this document), the Generic Operation Manual (Firmware), and the RAIDWatch User’s Manual. 2.6 Installation Overview 2.6.
Chapter 2: Hardware Installation retention screws. When shipped, the BBU slot in the subsystem rear panel is covered with a metal dummy plate that must first be removed. 2.7.2 BBU Warnings and Precautions • Install or replace the BBU supplied by your Falcon II subsystem vendors only. Use of battery cells provided otherwise will void our warranty. • Always dispose of discharged or used batteries in an ecologically responsible manner. Dispose used BBU at authorized battery disposal sites only.
Falcon II SCSI-SATA Installation and Hardware Reference Manual 2. Using a screwdriver, loosen the two (2) retention screws located on both sides of the dummy plate. (See Figure 2-2) Figure 2-2: Loosening the BBU Retention Screws 3. Once the retention screws are loosened, remove the dummy plate from the chassis. (See Figure 2-3) Figure 2-3: Removing the BBU Slot Dummy Plate NOTE: It may be difficult to remove the dummy plate as it is embedded in the subsystem chassis.
Chapter 2: Hardware Installation 2.8 Hard Drive Installation 2.8.1 Hard Drive Installation Prerequisites Hard drives for the Falcon II subsystem must be purchased separately. When purchasing the hard drives, the following factors should be considered: Capacity (MB/GB): Use drives with the same capacity. RAID arrays use a “least-common-denominator” approach. The maximum capacity of each drive used in the array is the maximum capacity of the smallest drive. Choose big drives with the same storage capacity.
Falcon II SCSI-SATA Installation and Hardware Reference Manual WARNING! The dongle kits are small, delicate components that must be handled with care. 1. Installation: The dongle kit (IFT-9270AN1S1P-0010) shown in Figure 2-5 is mounted onto a metal base plate that has three (3) pre-drilled holes reserved for retention screws. Figure 2-5: SATA-to-PATA Dongle Kit 2. Three (3) corresponding pre-drilled screw holes are located at the back of the drive tray shown in Figure 2-6.
Chapter 2: Hardware Installation Figure 2-7: Installing a Dongle Kit NOTE: Only use the screws provided in the dongle kit package. The screws size should be 6#32*4mm. Using an unmatched screw could result hard drive malfunction. 2.8.3 Drive Installation without a Dongle Kit 1. Place the SATA hard drive into the drive tray as shown in Figure 2-8, making sure that the hard drive is oriented in such a way that the SATA connector is facing the back of the drive tray.
Falcon II SCSI-SATA Installation and Hardware Reference Manual 2.8.4 Drive Installation with a Dongle Kit 1. For PATA drives, connect the drive to the dongle kit and make sure that the dongle kit connector is firmly attached to the hard drive connector. Connect the ATA and power cables from the dongle kit to the hard drive. (See Figure 2-9) Make sure that these connections are secure and will not come loose. Figure 2-9: PATA Hard Drive Connectors 2.
Chapter 2: Hardware Installation 1. Make sure the key-lock is in the unlocked position, i.e., the groove on its face is in a horizontal orientation. If the groove is in a vertical position, as shown in Figure 2-11, then the key-lock is locked and the front flap on the drive tray cannot be opened. Figure 2-11: Front View of an Individual Drive Tray 2. Open the front flap on the drive tray. (See Figure 2-12) Push the button on the front of the drive tray. The front flap will open in an upward direction.
Falcon II SCSI-SATA Installation and Hardware Reference Manual 5. Lock the flap into place by turning the key-lock until the groove on its face is pointing down (vertical orientation). (See Figure 2-14) Figure 2-14: Drive Tray Key-lock Rotation 6. Once the drive tray is inserted, the RAID controller will recognize the drive and scan it in automatically. 2.
Chapter 3: Subsystem Monitoring Chapter 3 Subsystem Monitoring 3.1 Subsystem Monitoring Overview The FALCON II subsystem is equipped with a variety of self-monitoring features that help to keep subsystem managers informed of the subsystem operational status. These monitoring features provide vital feedback to help you maintain the operational integrity of the subsystem.
Falcon II SCSI-SATA Installation and Hardware Reference Manual • Configuration Client: The Configuration Client is a powerful module that runs as a background Disk and Executive Monitor (DAEMON) independent from RAIDWatch that can be installed redundantly on different hosts. It is used for event notification via email, fax, LAN broadcast, SNMP traps, MSN Messenger, ICQ, SMS short messages, and the configuration utility screen.
Chapter 3: Subsystem Monitoring Component LEDs per module Total LEDs Definition LCD Panel 3 3 See Section 3.2.2 Drive Trays 2 32 See Section 3.2.3 Controller Modules 5 5 See Section 3.2.4 LAN port 2 2 See Section 3.2.5 BBU Module 1 1 See Section 3.2.6 PSU Module 1 2 See Section 3.2.7 Cooling Module 2 4 See Section 3.2.8 (if BBU is applied) Table 3-1: LED Distribution LED definitions are given in the following sections. 3.2.
Falcon II SCSI-SATA Installation and Hardware Reference Manual Figure 3-1: LCD Panel Name Color Status ON indicates that power is being supplied to the subsystem. PWR Blue (Power) OFF indicates that no power is being supplied to the subsystem. FLASHING indicates that there is activity on the host/drive channels. BUSY White OFF indicates that there is no actively on the host/drive channels. ON indicates that a component failure/status event has occurred.
Chapter 3: Subsystem Monitoring Figure 3-2: Drive Tray LEDs Name Color Status FLASHING indicates data is being written to or read from the drive. The drive is busy. Drive Busy Blue OFF indicates that there is no activity on the drive. Power Status Green/ Red GREEN indicates that a drive is installed in the drive tray RED indicates that there is a drive failure. Table 3-3: Drive Tray LED Definitions 3.2.4 Controller Module LEDs The rear panel of the controller module is shown in Figure 3-3.
Falcon II SCSI-SATA Installation and Hardware Reference Manual LED Name Color Status FLASHING indicates controller initialization is taking place. 1 Ready Green ON indicates the controller is active and operating properly. OFF indicates the controller is not ready for operation. 2 Hst Bsy (Host Busy) 3 Drv Bsy (Drive Busy) 4 C_Dirty (Cache Dirty) FLASHING indicates activity on the host ports. Green there OFF indicates there is no activity on the host ports.
Chapter 3: Subsystem Monitoring 3.2.5 LAN Port LEDs A shielded Ethernet cable must be used to connect the RJ-45 Ethernet port to a hub on a network after you assign a permanent IP to the FALCON II. This enables you to manage your subsystem via the web. Two (2) LEDs located on the Ethernet port indicate the Ethernet connection status. See Figure 3-4 for the locations of the two (2) LED indicators. Refer to Table 35 for the LED definitions.
Falcon II SCSI-SATA Installation and Hardware Reference Manual Figure 3-6: PSU Module LED Color Status FLASHING Green The power supply has not been turned on. The PSU module LED will blink when the subsystem is connected to a power source but not yet turned on. Static Green The PSU is operating normally and experiencing no problem. Static Red The PSU has failed and is unable to provide power to the subsystem. OFF The PSU is not turned on.
Chapter 3: Subsystem Monitoring The FALCON II has a novel approach to stabilizing the temperature within the subsystem: When the intelligent sensors on the backplane detect higher temperature, such as high ambient temperature or the failure of any cooling or PSU module, the system will turn the cooling fans to high speed to extract more heat. Once the ambient temperature cools down to normal or the cooling or PSU modules have been replaced, the cooling fans will return to low speed. 3.
Falcon II SCSI-SATA Installation and Hardware Reference Manual The thresholds in Table 3-7 are default threshold values and may be changed. To see how to change these values, please refer to the Generic Operation Manual on the CD that came with your system. 3.3.
Chapter 4: Subsystem Connection and Operation Chapter 4 Subsystem Connection and Operation This chapter introduces sample topologies, daisy-chaining, and external device connections for the FALCON II and discusses both the power on and power off procedures. 4.1 SCSI Connection Overview The FALCON II subsystem supports two (2) SCSI channels and two (2) dual-stacked SCSI connectors using SCSI-320 (also known as Ultra-320 SCSI), the latest iteration of the SCSI bus standard.
Falcon II SCSI-SATA Installation and Hardware Reference Manual Figure 4-1: SCSI Connectors on the Controller Rear Panel 4.1.3 SCSI Termination Correct SCSI termination procedures require that the last device on the SCSI bus is terminated. If the last device is not terminated or if devices other than the last are terminated, erratic SCSI bus performance may occur. The on-board terminator is built into the controller in the FALCON II.
Chapter 4: Subsystem Connection and Operation In the example shown in Figure 4-2, one of the SCSI port is connected to a single host computer. 4.2.2 Dual Hosts Figure 4-3: Dual Host Connection In the example shown in Figure 4-3, the two (2) SCSI ports on the FALCON II are connected to two (2) different host computers and an Ethernet cable connects both computers to each other. This configuration provides both path and host computer redundancy.
Falcon II SCSI-SATA Installation and Hardware Reference Manual Figure 4-4: Daisy Chain FALCON II Subsystems 4.3.2 Daisy Chain Procedures 1. Connect the RAID subsystem to the host computer. Use the VHDCI to VHDCI SCSI cable that was provided in the packaging box. Attach one end to the host computer and the other end to the SCSI IN port on the back of the RAID subsystem. 2. Daisy chain subsystems.
Chapter 4: Subsystem Connection and Operation NOTE: • The subsystem is shipped with one (1) SCSI-to-SCSI daisy chain cable (IFT-9270UJBODCAB). If you are going to cascade your subsystems, extra cables must be purchased separately. • To create dual redundant data paths on the host side, it is necessary to install third-party failover software on the host computer. 4.
Falcon II SCSI-SATA Installation and Hardware Reference Manual 2. Power on the FALCON II. The first FALCON II should be powered on before the host computers. To power on the FALCON II please follow the description below. Using the power cords provided in the package, connect both power sockets on the subsystem rear panel to the main power source. Turn the two (2) power switches on. (See Figure 4-5) Each switch controls a single PSU, therefore make sure that both switches are turned on.
Chapter 4: Subsystem Connection and Operation 4. Firmware and RAIDWatch: The overall status of the system may be checked using the pre-installed firmware or the RAIDWatch GUI. 5. Audible alarm: If any errors occur during the initialization process, the onboard alarm will sound in a hastily repeated manner. 6. Drive tray LEDs should start flashing, indicating that the RAID control units are attempting to access the hard drives.
Falcon II SCSI-SATA Installation and Hardware Reference Manual FALCON II 256MB RAM, Wait Verifying installed cache memory. FALCON II No Host LUN System is ready. You can now start to configure the subsystem. 4.5 Power Off Procedure If you wish to power down the FALCON II, please follow these steps: NOTE: If you wish to power down the FALCON II, please ensure that no timeconsuming processes, like a logical drive parity check or a background scrub, are running. 1. Stop I/O access to the system.
Chapter 5: Subsystem Maintenance Chapter 5 Subsystem Maintenance 5.1 Overview 5.1.1 About Subsystem Maintenance Constant monitoring and maintenance of your FALCON II minimizes subsystem downtime and preserves the working integrity of the system for a longer period of time. If any of the subsystem components fail, they must be replaced as soon as possible. WARNING! Do not remove a failed component from the subsystem until you have a replacement on hand.
Falcon II SCSI-SATA Installation and Hardware Reference Manual • Qualified engineers who are familiar with the FALCON II should be the only ones who make component replacements. If you are not familiar with the FALCON II or with RAID subsystem maintenance in general, it is strongly advised that you refer FALCON II maintenance to a suitably qualified maintenance engineer. • Normalized airflow depends upon the presence of all subsystem components.
Chapter 5: Subsystem Maintenance • Prior to replacing the controller module, it is imperative for your own safety to be sure that no power is being supplied to the system. 5.2.2 Removing the Controller Module To remove the controller module: 1. Make sure there is no data access to the subsystem to avoid losing any data. Use the software provided on the host computer to stop all I/O accesses to the FALCON II. 2. Power off the subsystem. Be sure to flush all cache data before powering off the subsystem.
Falcon II SCSI-SATA Installation and Hardware Reference Manual 5.2.3 Replacing the Controller Module If the controller module itself has failed, it must be replaced. To replace a failed controller module: 1. Remove the controller module from the subsystem (see Section 5.2.2.) If the DIMM module is undamaged it can be removed and reinstalled on the new controller module. For instructions on removing and installing a DIMM module, please see Section 5.3. 2.
Chapter 5: Subsystem Maintenance Figure 5-5: Installing the Controller Module Screws 6. Re-attach all the cables that were removed. These include the cables that connect to the host and the expansion chassis, any Ethernet cable that was previously attached to the LAN port, and any cables that were attached to the COM ports. 7. The system is now ready to power up. 5.3 DIMM Module Replacement The subsystem comes with a pre-installed 256MB capacity or above DDR RAM DIMM module on the controller.
Falcon II SCSI-SATA Installation and Hardware Reference Manual board is more susceptible to damage than the other components and must be handled with extreme care. • Secure installation: When replacing the DIMM module, make sure that the new DIMM module is firmly in place prior to re-installing the controller module. If the DIMM module is not firmly in place, the subsystem will not run and the whole procedure must be repeated. 5.3.
Chapter 5: Subsystem Maintenance Figure 5-7: Installing the DIMM Module 4. Install the controller module. Once the new DIMM module has been installed, place the controller module back in its original location. (See Section 5.2.3) 5.4 Replacing a Faulty BBU Module The BBU is an optional item for the FALCON II. It consists of a bracket, a battery pack, and a PCB board that connects to the backplane board. If a BBU was installed and has failed, it should be replaced.
Falcon II SCSI-SATA Installation and Hardware Reference Manual 3. Secure the BBU to the subsystem by fastening the two (2) retention screws on the back of the BBU (See Figure 5-9) Figure 5-9: Installing the BBU Module 4. Once the new BBU is correctly installed into the subsystem, the LED should start flashing to indicate that BBU is being charged. When the BBU is fully charged, the LED will light amber constantly. NOTE: The life expectancy of a BBU is approximately 500 cycles.
Chapter 5: Subsystem Maintenance Figure 5-10: Label on the PSU Handle • Immediate replacement: When a PSU fails, it should be replaced immediately. However, do not remove the PSU module unless a replacement is readily available. Removing a PSU without a replacement will cause severe disruptions to the internal airflow and the subsystem will overheat, possibly causing irreparable damage to some of the subsystem components. 5.5.
Falcon II SCSI-SATA Installation and Hardware Reference Manual 3. Remove the PSU retention screw at the top right-hand side of the PSU. (See Figure 5-12) Figure 5-12: Removing the PSU Retention Screw 4. Remove the PSU module by pressing down the PSU handle found on the top of the PSU. (See Figure 5-13) This will dislodge the PSU module from the subsystem. PSU Handle Figure 5-13: Pressing Down the PSU Handle 5.
Chapter 5: Subsystem Maintenance 7. Insert the previously removed cooling module into the new PSU module. (See Section 5.6.) 8. Insert the new PSU module into the subsystem. Make sure the ejection handle is in its down position so that the saddle notches on the lower edges of the handle can lock on to the edge metal brackets along the chassis inner walls. Push the PSU into the slot and pull the handle upward to secure the module. (See Figure 5-16) Figure 5-15: Installing the new PSU Module 9.
Falcon II SCSI-SATA Installation and Hardware Reference Manual • Detecting a failed cooling module: If a cooling module fails, the LED located at the back of the module, an audible alarm, the firmware, the RAIDWatch panel view, or the Configuration Client can notify you. • Replacing a cooling module: Once you are notified that a cooling module has failed, it should be replaced as soon as possible.
Chapter 5: Subsystem Maintenance 2. Install the new cooling module by aligning the module with the cooling module slot on the lower section of the PSU module and gently sliding it in. The latches will hold the module in place. (See Figure 518) Figure 5-18: Installing the new Cooling Module 5.7 Replacing a Failed Hard Drive 5.7.1 Hard Drive Maintenance Overview • Hot-swappable drive trays: The drive trays are all hot-swappable.
Falcon II SCSI-SATA Installation and Hardware Reference Manual failed drive from the subsystem. Do not leave the drive tray slot open for an extended period of time or the normalized airflow will be disrupted and subsystem components will overheat and may become permanently damaged. 5.7.2 Replacing a Hard Drive When a hard drives fails, it needs to be replaced. To replace a hard drive, please follow these steps: WARNING! The hard drive is fragile always handle with extreme care.
Chapter 5: Subsystem Maintenance Figure 5-21: Front View of an Individual Drive Tray 4. Remove the drive tray with the hard drive, gently and carefully withdrawing the drive tray with hard drive from the chassis. 5. Remove the four (4) retention screws located on the sides of the drive tray (two on each side.) (See Figure 5-22) Figure 5-22: Removing the SATA Hard Drive 6. For PATA drives, once the hard drive has been removed from the drive tray, disconnect the drive from the dongle board.
Falcon II SCSI-SATA Installation and Hardware Reference Manual 5.8 Replacing a Dongle Kit If a dongle kit is damaged or broken, it needs to be replaced. To replace the dongle kit, please follow these instructions: 1. Remove the drive tray from the subsystem. 2. Remove the hard drive from the drive tray. (See Section 5.7) 3. Remove the three (3) dongle kit retention screws. Turn the drive tray over and remove these screws. Figure 5-24: Removing the Retention Screws 4.
Appendix A: Uninterruptible Power Supply Appendix A Uninterruptible Power Supply A.1 Uninterruptible Power Supply Overview An uninterruptible power supply (UPS) is a separately purchased battery backup unit that is connected to an RAID subsystem. If the UPS is sufficiently large, it can be used to power the whole subsystem in the event of an AC power failure. A.2 Compatible UPS Supplies The APC SMART-UPS 700VA is compatible with the Falcon II subsystem. A.
Falcon II SCSI-SATA Installation and Hardware Reference Manual A.4 Connecting the UPS to the Subsystem A.4.1 Connect the PSU Module Power Cords The two (2) power cables shipped with the subsystem must be plugged into the power cord sockets in the rear of the PSU modules. The plug at the other end of the power cable must be inserted into a socket on the UPS. (See Figure A-2) Please refer to the UPS manual to determine the location of these sockets. The UPS must then be connected to main power. A.4.
Appendix A: Uninterruptible Power Supply A.5 Power On When powering on the subsystem, the UPS must be powered on before the subsystem. For instruction on how to power on the UPS, please refer to the documentation that came with your UPS. Note that the power on sequence described in Chapter 4 will be altered. The power on sequence when a UPS is connected is shown below: Step 1. Power on SCSI channel connection devices (including hubs and switches). Step 2. Power on the UPS. Step 3.
Falcon II SCSI-SATA Installation and Hardware Reference Manual Message 2: “UPS connection detected” This message appears when the COM2 ports on the subsystem have been connected to the UPS. Message 3: “Warning: UPS AC Power-Loss detected” This message appears when the UPS battery power level remains above 50% but its connection to the AC power supply has been disrupted in some way. The write policy changes from write back to write through. Message 4: “Warning: UPS Battery Low 50%.
Appendix A: Uninterruptible Power Supply A.6.3 UPS Message Summary Table A-1 below summarizes the UPS messages described above. It is important that you become familiar with these messages and their meanings to help maintain the integrity of the data running through your subsystem.
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Appendix B: Specifications Appendix B Specifications B.1 Technical Specifications Environmental Specifications Humidity Temperature Altitude 5 to 95% (non condensing) Operating: 0º to 40ºC Non-operating: -20º to 60ºC Operating: 0 - 12,000 ft Packaging: 0 - 20,000 ft Power Requirements Input Voltage 100VAC @ 10A 240VAC @ 5A with PFC (auto-switching) Frequency 47 – 63Hz Power Consumption 460W Dimensions Height Width Length Weight With handle: 131mm Without handle: 130mm With handle: 482.
Falcon II SCSI-SATA Installation and Hardware Reference Manual Safety Requirements • • UL60950 CB Shock Half-sine Operating: 10G peak, 11ms duration Non-operating: 100G, 180 in/sec 240G, 2ms, halfsine Square 240G, 2ms, half-sine Vibration Operating 5 - 500Hz, 0.2G, X/Y/Z Non-operating 5 - 500Hz, 1.
Appendix B: Specifications B.2 Controller Specifications Configuration Specifications 0, 1, (0 + 1), 3, 5, 10, 30, 50, JBOD, and Non- RAID Levels RAID disk spanning Host O/S Compatibility Host O/S independent Host Interface SCSI-320 Host Channels Pre-configured host channels Drive Interface Supports up to 16 channels of SATA-II All drive channels are pre-set and cannot be Drive Channels changed.
Controller Specifications B-3
Falcon II SCSI-SATA Installation and Hardware Reference Manual B.3 Drive Tray Specifications Specifications Height 28mm Width 110mm Depth 218.92mm Key-lock Yes B.4 Power Supply Specifications Specifications Nominal Power Input Frequency 460W with active PFC 12.0V: 32A (Max.) 5.0V: 32A (Max.) 3.3V: 30A (Max.
Appendix B: Specifications B.5 Cooling Module Specifications Specifications Max. Air Flow High speed: 31.8 CFM Low speed: 20.1 CFM Input Power 9 W max. Input Current 0.89A max. Rated Voltage DC 12V Acoustic Noise Temperature High speed: 55dB max. Low speed: 44dB max. Operating: -10 to +60ºC Storage: -20 to +70ºC B.
Falcon II SCSI-SATA Installation and Hardware Reference Manual B.7 Fault Tolerance Management Specifications Drive S.M.A.R.T Support Battery Back-up Option ISEMS (RAID Simple Enclosure Management Service) via I2C interface B-6 Yes, with user-configurable detect only, clone and replace, and perpetual clone functions.
Appendix C: Spare Parts and Accessories Appendix C Spare Parts and Accessories C.
Falcon II SCSI-SATA Installation and Hardware Reference Manual C.
Appendix D: Pin Outs Appendix D Pin Outs D.1 VHDCI SCSI Port Pin Outs VHDCI SCSI port pin out definitions are shown below.
Falcon II SCSI-SATA Installation and Hardware Reference Manual 30 31 32 33 34 SI_O+ SD8+ SD9+ SD10+ SD11+ 64 65 66 67 68 SI_OSD8SD9SD10SD11- Table E-1: SCSI Port Pin Outs D.2 DB9 Audio Jack Pin Outs This cable is able to connect the COM1 serial port on the controller module rear panel for terminal emulation management.
Appendix D: Pin Outs D.3 DB9 Audio Jack UPS Cable Pin Outs Use this cable to connect the COM2 serial port to UPS. PN: IFT-9270CUPSCab Figure E- 2: RS-232C (Audio Jack) Pin Outs CN1 Pin Number 1 2 3 CN2 Pin Number 1 2 3 4 5 6 7 8 9 Pin Name Ground TXD RXD Pin Name TXD RXD NA NA NA NA NA NA Ground Table E-3: RS-232C (Audio Jack) Pin Out Definitions D.
Falcon II SCSI-SATA Installation and Hardware Reference Manual D.5 Ethernet Port Pin Outs Figure E- 3: LAN Port Pin Outs Pin Pin Name Pin Pin Name 1 LAN_TXP 5 N2 2 LAN_TXN 6 LAN_RXN 3 LAN_RXP 7 N1 4 N2 8 N1 Table E-5: Ethernet Port Pin Outs D.6 Main Power IEC-type receptacle.
Index A accessory items, 2-4 airflow clearance, 2-2 Airflow, 2-2 Ambient temperature, 4-5 ASIC, 1-1 ATA cable, 2-12 audible alarm, 1-11, 3-2, 3-9, 3-10 audio jack cable, 2-4 audio jack serial port, 1-7 authorized battery disposal sites, 2-7 B backplane, 1-4 battery backup unit, 1-1 BBU module, 1-1, 1-4, 1-7, 3-3, 3-7, 45, 5-7 BBU Warnings, 2-6 C Cable connection, 4-5 Cabling, 2-2 capacity, 2-8 chassis ID, 4-4 chassis, 1-2 component check, 2-1 configuration client, 3-2 Controller Initialization, 3-6 Contro
O over-voltage, 1-8 P PATA drive, 1-6, 2-9, 2-12 path redundancy, 4-3 PC hyper-terminal, 3-1 permanent IP, 3-7 Phillips-head screwdriver, 2-7, 2-14 physical dimensions, 1-2 power cable, 2-12, 4-5 power down, 4-8 power on, 4-5 power outlet, 2-2 power range, 2-2 power socket, 4-6 power supply unit, 1-3 power switch, 1-4, 4-6 Pre-installed Components, 2-5 PSU Bracket, 8 PSU, 1-3, 1-4, 1-8, 3-3, 3-7, 5-1, 5-8, 59 Q quick installation guide, 2-4 R rack cabinet, 2-2 Rackmounting, 2-14 RAIDWatch User’s Manual,
