Specifications

Troubleshooting
WARNING:Onlytrainedpersonsfamiliarwiththeconstructionandoperationof
theequipment,aswellastheelectricalandmechanicalhazardsinvolved,mayinstall
andremovesystemcomponents.
StatusandAlarmMessages
ThissectionliststhestatusandalarmmessagesthattheUPSmightdisplay.Themessagesarelisted
inalphabeticalorder,andasuggestedcorrectiveactionislistedwitheachalarmmessagetohelpyou
troubleshootproblems.
Note:ContactSchneiderElectricCustomerSupportifyouseealarmorstatusmessagesthat
arenotlistedhere.
Note:Ifaproblemisreported,ensurethatthesystemcomponentinquestioniscorrectly
installed.
DisplayMessages
DisplayMessageMeaningCorrectiveAction
BatteryChargerFaultThebatterychargerisnot
functioningproperly.
ContactSchneiderElectricCustomer
Support(seethebackcover).
BatteryDefectiveThebatterycapacityisestimatedto
bebelow50%oftheexpected.
Replacebattery.See“Replacea
Battery“.
BatteryFaultAbatterymodulehasfailedand
requiresreplacement.
Replacebattery.See“Replacea
Battery“.
BatteryHighTemperatureViolationThetemperatureofoneormore
batteryunitshasexceededsystem
specications.
Ensurethattheambienttemperature
meetsthespecicationsofthe
system.Iftheambienttemperature
isbelow40°C(104°F),theninitiate
aself-testtodetectanybadbattery
units.Replaceanybadbatteryunits.
BatteryHighV oltageViolationThebatteryvoltageistoohighand
thechargerhasbeendeactivated.
ContactSchneiderElectricCustomer
Support(seethebackcover).
BatteryMonitorCardFaultThebatterymonitorcardhasfailed.ContactSchneiderElectricCustomer
Support(seethebackcover).
BatteryMonitorCardRemovedThebatterymonitorcardhasbeen
removed.
ContactSchneiderElectricCustomer
Support(seethebackcover).
BatteryWeakThebatterycapacityisestimatedto
bebelow75%oftheexpected.
Replacebattery.See“Replacea
Battery“.
ContactAPCforsecurestart-upTheUPShasbeenrunning5days.
start-upcheckbyanSchneider
ElectricFieldServiceEngineer
(FSE)isrecommended.
ContactSchneiderElectricCustomer
Support(seethebackcover).
DischargedBatteryTheUPSisonlineandthebattery
chargeislow.
Nocorrectiveactionnecessary.
Note:Iftheinputvoltagefails,
runtimewillbelimited.
32
Symmetra™PX48,96,and160kW400V100kW208VOperation
990–3015E-001