User`s guide

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USER’S GUIDE Network Management Card
121
SNMP Issues
Problem Solution
Unable to perform
a GET
• Verify the read (GET) community name (SNMPv1) or the user profile
configuration (SNMPv3).
• Use the control console or Web interface to ensure that the NMS has
access. See SNMP
Unable to perform
a SET
• Verify the read/write (SET) community name(SNMPv1) or the user profile
configuration (SNMPv3).
• Use the control console or Web interface to ensure that the NMS has write
(SET) access (SNMPv1) or is granted access to the target IP address
through the access control list (SNMPv3). See SNMP.
Unable to receive
traps at the NMS
• Make sure the trap type (SNMPv1 or SNMPv3) is correctly configured for
the NMS as a trap receiver.
• For SNMP v1, query the mconfigTrapReceiverTable APC MIB OID to
verify that the NMS IP address is listed correctly and that the community
name defined for the NMS matches the community name in the table. If
either is not correct, use SETs to the mconfigTrapReceiverTable OIDs,
or use the control console or Web interface to correct the trap receiver
definition.
• For SNMPv3, check the user profile configuration for the NMS, and run a
trap test.
See SNMP,Trap Receivers (Administration>Notification>SNMP Traps>trap
receivers), and SNMP Trap Test (Administration>Notification>SNMP
Traps>test)
Traps received at
an NMS are not
identified
See your NMS documentation to verify that the traps are properly
integrated in the alarm/trap database.