User`s guide

®
USER’S GUIDE
Network Management Card
120
Cannot access the control
console remotely
• Make sure you are using the correct access method, Telnet or
Secure SHell (SSH). An Administrator can enable these access
methods. By default, Telnet is enabled. Enabling SSH
automatically disables Telnet.
• For SSH, the Management Card may be creating a host key.
The Management Card can take up to 5 minutes to create the
host key, and SSH is inaccessible for that time.
Cannot access the Web
interface
• Verify that HTTP or HTTPS access is enabled.
• Make sure you are specifying the correct URL — one that is
consistent with the security system used by the Management
Card. SSL requires https, not http, at the beginning of the URL.
• Verify that you can ping the Management Card.
• Verify that you are using a Web browser supported for the
Management Card. See Supported Web browsers.
• If the Management Card has just restarted and SSL security is
being set up, the Management Card may be generating a server
certificate. The Management Card can take up to 5 minutes to
create this certificate, and the SSL server is not available during
that time.
Problem Solution