Contents Introduction 1 Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Internal Management Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Network Management Card USER’S GUIDE How to Recover from a Lost Password . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Front Panels: AP9617, AP9618, and AP9619 . . . . . . . . . . . . . . . . . . . . . . 7 Watchdog Features . . . . . . . . . . . . . . . . . . . . . . .
Environmental Monitoring 49 Overview Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Temperature and Humidity Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Input Contacts Option. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Output Relay Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About the Management Card (Administration>General>About). . . . . 104 APC Device IP Configuration Wizard 105 Capabilities, Requirements, and Installation . . . . . . . . . . . . . . . . . . . . 105 Use the Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 How to Export Configuration Settings 108 Retrieving and Exporting the .ini File . . . . . . . . . . . . . . . . . . . . . . . . . . 108 The Upload Event and Error Messages. . . . . . . . . . . . . . . . .
Introduction Product Description Network Management Card USER’S GUIDE Features The following APC Network Management Cards and devices are Web-based products that manage supported devices using multiple, open standards such as Hypertext Transfer Protocol (HTTP), Telnet, Hypertext Transfer Protocol over Secure Sockets Layer (HTTPS), Simple Network Management Protocol (SNMP), File Transfer Protocol (FTP), and Secure CoPy (SCP): • The AP9617 Network Management Card EX: – Provides the ability to export a user
– A paging feature that lets you configure any event to generate a page to one or more configured analog or digital pagers when the event occurs. This feature includes call-back capabilities. Optionally, you can convert Network Management Card, UPS, and environmental monitoring event codes to the default Out-of-Band Management Card event codes (supplemented by several additional numeric codes).
Initial setup You must define three TCP/IP settings for the Network Management Card before it can operate on the network: Network Management Card USER’S GUIDE • IP address of the Management Card • Subnet mask • IP address of the default gateway Do not use the loopback address (127.0.0.1) as the default gateway. Doing so disables the card. You must then log on using a serial connection and reset TCP/IP settings to their defaults.
• The APC Security Wizard to create components needed for high security for the Network Management Card when you are using Secure Sockets Layer (SSL) and related protocols and encryption routines Internal Management Features Network Management Card USER’S GUIDE Overview Use the Web interface or the control console interface to manage the UPS, an environmental monitor (the Integrated Environmental Monitor at an AP9618 or AP9619 Management Card, an external environmental monitor, or the sensor of and APC
Types of user accounts The Management Card has three levels of access (Administrator, Device User, and Read-Only User), which are protected by user name and password requirements. • An Administrator can use all the menus in the Web interface and control console. The default user name and password are both apc.
How to Recover from a Lost Password You can use a local computer, a computer that connects to the Management Card or other device through the serial port, to access the control console. Network Management Card USER’S GUIDE 1. At the local computer, select a serial port, and disable any service that uses it. 2.
Front Panels: AP9617, AP9618, and AP9619 Network Management Card USER’S GUIDE AP9617 includes Status LEDs, a Reset button, and a 10/100Base-T connector. AP9618 includes the AP9617 features, an analog modem connector, and connections for the sensor (probe), input contacts, and output relay of the Integrated Environmental Monitor. AP9619 includes AP9617 features and connections for the sensor (probe), input contacts, and output relay of the Integrated Environmental Monitor.
Network Management Card USER’S GUIDE Features AP9618 or AP9619 Description 9-pin connector1 • Output relay (Output): Normally closed (NC), common (COM), and normally open (NO) pins. These pins are used by the Integrated Environmental Monitor to interface to attached alarm systems, annunciators (such as lights, beacons, bells, and buzzers), controllers, HVAC thermostat lines, and similar devices. They are rated for a switching capacity of 1A 30V AC/ DC.
Sensor Zone Connections (AP9618 and AP9619 only) Network Management Card USER’S GUIDE The Network Management Card supports normally open and normally closed loop systems, and allows mixing of normally open and normally closed sensors on any zone. Do not cross-connect the sensors of the Management Card with sensors from any other system. To use more than one sensor on a zone, connect normally open sensors in parallel and normally closed sensors in series.
Status LED Network Management Card USER’S GUIDE This LED indicates the Management Card’s status. Condition Description Off One of the following situations exists: • The Management Card is not receiving input power. • The Management Card is starting up. • The Management Card is not operating properly. It may need to be repaired or replaced. Contact APC Worldwide Customer Support. Solid Green The Management Card has valid TCP/IP settings.
Link-RX/TX (10/100) LED Network Management Card USER’S GUIDE This LED indicates the network status. Condition Description Off One or more of the following situations exist: • The Management Card is not receiving input power. • The cable that connects the Management Card to the network is disconnected or defective. • The device that connects the Management Card to the network is turned off or not operating correctly. • The Management Card itself is not operating properly.
Network interface watchdog mechanism The Management Card implements internal watchdog mechanisms to protect itself from becoming inaccessible over the network. For example, if the Management Card does not receive any network traffic for 9.5 minutes (either direct traffic, such as SNMP, or broadcast traffic, such as an Address Resolution Protocol [ARP] request), it assumes that there is a problem with its network interface and restarts.
Control Console How To Log On Network Management Card USER’S GUIDE Overview You can use either a local (serial) connection, or a remote (Telnet or SSH) connection with a computer on the same network (LAN) as the Management Card to access the control console. For an AP9618 Network Management Card, you can also use its internal analog modem to access the control console. See Dial-in access (AP9618 Management Card only).
To use Telnet to access the control console: Network Management Card USER’S GUIDE 1. From a computer on the same network as the Management Card, at a command prompt, type telnet and the System IP address for the Management Card (for example, telnet 139.225.6.133, when the Management Card uses the default Telnet port of 23), and press ENTER.
Dial-in access (AP9618 Management Card only) Network Management Card USER’S GUIDE When you have access to the control console locally or remotely, use this option of the System menu to configure dial-in access to the control console using the Management Card’s internal analog modem. Setting Definition Console Dial-In Enables (by default) or disables dial-in access to the control console through the analog modem.
Main Screen Sample main screen Network Management Card USER’S GUIDE Following is an example of the screen displayed when you log on to the control console at an AP9618 or AP9619 Management Card that has the output relay of the Integrated Environmental Monitor enabled. The Relay OK entry in the environmental status line indicates that the output relay is enabled and that no alarm condition exists. American Power Conversion Network Management Card AOS vx.x.
Information and status fields Main screen information fields. Network Management Card USER’S GUIDE • Two fields identify the APC operating system (AOS) and application (APP) firmware versions. The application firmware name identifies the type of UPS that connects to the network through this Management Card. In the preceding example, the Management Card uses the application firmware for a UPS in the Smart-UPS/ Matrix-UPS family. Network Management Card AOS Smart UPS & Matrix UPS APP vx.x.x vx.x.
Main screen status fields. • The Stat field reports the Management Card status. Network Management Card USER’S GUIDE Stat : P+ N+ A+ P+ The APC operating system (AOS) is functioning properly. N+ The network is functioning properly. N? A BOOTP request cycle is in progress. N– The Management Card failed to connect to the network. N! Another device is using the Management Card’s IP address. A+ The application is functioning properly. A– The application has a bad checksum.
Control Console Menus Overview The control console provides options to monitor and configure a Management Card, its UPS, and other supported devices. If a device is not present, the control console displays no options for that device. For example: Network Management Card USER’S GUIDE • The control console at a Management Card that connects only with an environmental monitor does not provide UPS options.
Main menu Use the main Control Console menu to access the control console’s management features: Network Management Card USER’S GUIDE 1234- ® Device Manager Network System Logout When you log on as Device Manager (equivalent to Device User in the Web interface), you can access only the Device Manager menus and the Logout menu.
• Use the Ping utility. • Define settings that affect FTP, Telnet, the Web interface and SSL, SNMP, e-mail, DNS, Syslog, and WAP (Wireless Application Protocol). • Configure paging parameters for analog or Telolocator Alphanumeric Protocol (TAP) paging. System menu Network Management Card USER’S GUIDE To perform these tasks, use the options of the System menu: • Control Administrator and Device Manager access. (You can control Read Only User access by using the Web interface only.
Web Interface Introduction Network Management Card USER’S GUIDE Overview The Web interface provides options to manage a Management Card, its UPS, and other supported devices. If a device is not present, the interface displays no options for that device. For example: • The Web interface at a Management Card that connects only with an environmental monitor does not provide UPS options. • The Web interface of an AP9617 Network Management Card does not provide options for an Integrated Environmental Monitor.
How to Log On Overview You can use a Management Card’s DNS name or System IP address for the URL address of the Web interface. Use your case-sensitive user name and password to log on. The default user name differs by account type: • apc for an Administrator Network Management Card USER’S GUIDE • device for a Device User • readonly for a Read-Only User The default password is apc for all three account types.
URL address formats Type the Management Card’s DNS name or IP address in the Web browser’s URL address field and press ENTER. When you specify a non-default Web server port in Internet Explorer, you must include http:// or https:// in the URL. Network Management Card USER’S GUIDE Common browser error messages at log-on. Cause of the Error Browser Error Message Someone else is logged on.
Home Page Overview On the Home page of the interface, displayed when you log on, you can view active alarm conditions and the most recent events recorded in the event log. Network Management Card USER’S GUIDE Quick status icons Below the model name of the UPS, one or more icons and accompanying text indicate the current operating status of the UPS: Critical: A critical alarm exists, which requires immediate action.
Recent Device Events On the Home page, Recent Device Events displays, in reverse chronological order, the events that occurred most recently and the dates and times they occurred. Click More Events to view the entire event log. How to Use the Tabs, Menus, and Links Network Management Card USER’S GUIDE Tabs In addition to the tab for the Home page, the following tabs are displayed.
Menus Left navigation menu. Each tab (except the tab for the home page) has a left navigation menu, consisting of headings and options: • If a heading has indented option names below it, the heading itself is not a navigational link. Click an option to display or configure parameters. Network Management Card USER’S GUIDE • If a heading has no indented option names, the heading itself is the navigational link. Click the heading to display or configure parameters. Top menu bar.
Monitor and Configure the UPS Overview Page The Overview page is displayed when by default when you click the UPS tab or when you click Overview on the left navigation menu of that tab. Network Management Card USER’S GUIDE Operating state ® Below the UPS model name and configured UPS name, icons and accompanying text indicate the operating state of the UPS: Operating State Icons Description Online No alarms present.
• In a list: – Input Voltage: The AC voltage (VAC) being received by the UPS or for 3-phase UPSs by each phase of the UPS. – Output Voltage: The AC voltage (VAC) the UPS, or each phase of a 3-phase UPS, is providing to its load. – Runtime Remaining: How long the UPS can use battery power to support its attached equipment. Network Management Card USER’S GUIDE – Last Battery Transfer: The cause of the last switch to battery operation.
Model-specific status displayed To view detailed information about status items specific to the UPS model associated with the Management Card, see the online help.
Synchronized Control Group guidelines The following guidelines apply to Synchronized Control Groups: • All UPSs in a Synchronized Control Group must be the same model. • Synchronized Control Groups are supported for any Smart-UPS or Symmetra UPS with a card slot that accepts a Network Management Card. Network Management Card USER’S GUIDE • In a Synchronized Control Group of Symmetra 3-phase UPSs, the shutdown mode (set at the UPS) must be either Normal or Secure for each UPS.
• In reboot and sleep actions: – Immediately before the initiating UPS begins waiting the time specified as Return Delay, by default it waits up to 120 seconds (its configurable Power Synchronized Delay) for any UPS that does not have input power to regain that power. Any UPS that fails to regain input power during that delay does not participate in the synchronized restart, but waits until its own input power returns before restarting.
Network Management Card USER’S GUIDE . Action Definition Turn UPS On Turns on power at the UPS. • For a UPS model with outlet groups, this action then turns on the outlet groups according to the value for Power On Delay for each group. See The settings option (including automatic load-shedding). • For a Synchronized Control Group, after a delay of a few seconds, the action turns on all enabled group members that have input power.
Network Management Card USER’S GUIDE Action Definition Reboot UPS Restarts the attached equipment by doing the following: • Turns off power at the UPS after Shutdown Delay. • Turns on power at the UPS after the UPS battery capacity returns to at least the percentage configured for Minimum Battery Capacity or can support the load for the time configured for Return Runtime Duration. (The parameter differs by UPS model.) The UPS then waits the time specified as Return Delay. See The shutdown option.
Network Management Card USER’S GUIDE Action Definition Put UPS To Sleep Puts the UPS into sleep mode by turning off its output power for a defined period of time: • The UPS turns off output power after waiting the time configured as Shutdown Delay. See The shutdown option. • When input power returns, the UPS turns on output power after two configured periods of time: Sleep Time and Return Delay. See The shutdown option.
Control options for Silcon UPS and AIS 5000 UPS By default, no control options are available for Silcon UPS or AIS 5000 UPS. To use control options for a Silcon UPS or AIS 5000 UPS, you must enable the Accept Remote Turn Off Commands option, available in the control console’s UPS Control menu only when you use a local, serial connection to access the control console. Network Management Card USER’S GUIDE To use a serial connection, see Local access to the control console.
The shutdown option Network Management Card USER’S GUIDE A Silcon UPS or an AIS 5000 UPS uses only the Low-Battery Duration, Maximum Shutdown Time, and Shutdown Delay settings. Setting Definition Low-Battery Duration How long the UPS can run on battery power after a low-battery condition occurs. Maximum Required Delay Reports the delay defined by the Maximum Required Delay setting, accessible through the PowerChute option on the left navigation menu.
Setting Definition Return Runtime Duration Most APC UPSs support one of the following to ensure that the UPS perform a graceful shutdown if input power fails soon after restarting. (The UPS must also wait the time defined as Return Delay before it turns on.
The reset UPS defaults option Mark this check-box to reset all UPS configuration settings to their default values, except UPS Name and Output Voltage. The time required to reset configuration settings may be a minute or more.
Network Management Card USER’S GUIDE Field Description Initiate Select a diagnostic procedure to perform immediately: a test of the UPS audible alarm, a UPS self-test, or a run-time calibration. When you test the alarm of a member of a Synchronized Control Group: • In the Web interface, this option tests the alarms of all enabled members of the group. • In the control console, you can choose to test only the initiating UPS or all members of the group.
The control option While the output of the UPS is on, select the UPS tab and then the control option under Outlet Groups to turn on, turn off, or restart any outlet group. This option lists by name and state (on or off) each outlet group that is configured through the settings option. You can select any of the following actions (or no action) for the group. Network Management Card USER’S GUIDE • When the state of the outlet group is off: – Immediate On: Turn on the group immediately.
The settings option (including automatic load-shedding) Network Management Card USER’S GUIDE Click the name of an outlet group to view or configure its settings: Setting or Field Description Name A name for the outlet group (up to 20 characters) displayed with the outlet group number wherever the interface displays that outlet group number. State Displays the state of the outlet group (on or off).
Outlet group events and traps A change in the state of an outlet group generates the event UPS: Outlet Group turned on with a severity of Informational, or UPS: Outlet Group turned off with a severity of Warning. The event messages are “UPS: Outlet Group group_number, group_name, action due to reason” and “UPS: Outlet Group group_number, group_name, action due to reason”. For example: Network Management Card USER’S GUIDE UPS: Outlet Group 1, Web Server, turned on due to user control.
Network Management Card USER’S GUIDE Schedule a synchronized shutdown. All scheduled shutdowns will be synchronized when the UPS whose Management Card initiates the shutdown is a member of a Synchronized Control Group and its status as a group member is enabled. Always schedule all shutdowns through the same member of the group. For a scheduled synchronized UPS shutdown to occur, a network connection to each UPS in the group must exist at the time at which the action is scheduled to occur.
Display status of a Synchronized Control Group member Network Management Card USER’S GUIDE The following information is displayed about the Synchronized Control Group membership of this group member when its group membership is enabled. Status item Description IP Address The IP address of the Network Management Card of this group member (UPS). Input Status The state of the group member’s input power: good (acceptable) or bad (not acceptable).
Network Management Card USER’S GUIDE Parameter Description Minimum Battery Capacity Offset A UPS supports only one of these parameters, depending on UPS model. You can configure this value differently for each member of the Synchronized Control Group through each member's management interface.
PowerChute Network Shutdown clients Click Add Client for a field in which to enter the IP address of a new PowerChute Network Shutdown client. To delete a client, click the IP address of that client in the list, and then click Delete Client. Network Management Card USER’S GUIDE The list can contain the IP addresses of up to 50 clients.
The About Option This option provides the following information about the UPS and the firmware of its Network Management Card: • Model: The model name of the UPS. Network Management Card USER’S GUIDE • Position: The physical orientation of the UPS, rack or tower (only for rack- or towermounted UPSs). • Serial Number: The unique identification number of the UPS, also provided on the outside of the UPS.
Environmental Monitoring Overview Page Network Management Card USER’S GUIDE Environmental monitoring by internal and external devices The Overview page, displayed when you select the Environment tab, lists the status of environmental monitoring components and devices associated with the Network Management Card of the UPS. • For an AP9617 Management Card, status of an Environmental Monitoring Card in an expansion chassis or in another card slot (of a UPS with multiple card slots).
Environmental events Recent Environmental Events lists, in reverse chronological order, the most recent environmental events. To view the entire event log click More Events at the lower right Temperature and Humidity Option Network Management Card USER’S GUIDE Brief status Click Temp and Humidity on the left navigation menu of the Environment tab to display the name, alarm status, temperature, and humidity (if supported) for each sensor.
Network Management Card USER’S GUIDE Thresholds. For each sensor, you set the same types of thresholds for temperature and (if supported) humidity measured at the sensor. Threshold Description Maximum If the threshold for maximum temperature or for maximum humidity for the sensor is exceeded, an alarm occurs. High If the threshold for high temperature or for high humidity for the sensor is exceeded, an alarm occurs.
Example of rising but wavering humidity: The maximum humidity threshold is 85%, and the humidity hysteresis is 10%. The humidity rises above 85%, violating the threshold. It then wavers down to 80% and up to 90% repeatedly, but no clearing event and no new violation occur. For the existing violation to clear, the humidity would have to drop below 75% (10% past the threshold).
Output Relay Option Network Management Card USER’S GUIDE Click Output Relay on the left navigation menu of the Environment tab to display the status of the output relay and configure its values. Parameter Description Name A name for this output relay. Maximum: 20 characters. Location The location of this output relay. Maximum: 20 characters. Alarm Status Normal if this output relay is not reporting an alarm, or the severity of the alarm if this output relay is reporting an alarm.
Administration: Security Local Users Network Management Card USER’S GUIDE Setting user access (Administration>Security>Local Users>options) You set the case-sensitive user name and password for each account type in the same manner. Maximum length is 10 characters for a user name and 32 characters for a password. Blank passwords (passwords with no characters) are not allowed.
APC supports the authentication and authorization functions of RADIUS (Remote Authentication Dial-In User Service). • When a user accesses the Network Management Card or other network-enabled device that has RADIUS enabled, an authentication request is sent to the RADIUS server to determine the user’s permission level. • RADIUS user names used with the Network Management Card are limited to 32 characters.
RADIUS Setting Definition RADIUS Server The server name or IP address of the RADIUS server. Network Management Card USER’S GUIDE NOTE: RADIUS servers use port 1812 by default to authenticate users. To use a different port, add a colon followed by the new port number to the end of the RADIUS server name or IP address. Secret The shared secret between the RADIUS server and the Management Card. Timeout The time in seconds that the Management Card waits for a response from the RADIUS server.
3. Vendor Specific Attributes (VSAs) can be used instead of the Service-Type attributes provided by the RADIUS server. VSAs requires a dictionary entry and a RADIUS users file. In the dictionary file, define the names for the ATTRIBUTE and VALUE keywords, but not for the numeric values. If you change numeric values, RADIUS authentication and authorization will fail. VSAs take precedence over standard RADIUS attributes.
Inactivity Timeout (Administration>Security>Auto Log Off) Network Management Card USER’S GUIDE Use this option to configure the time (3 minutes by default) that the system waits before logging off an inactive user. If you change this value, you must log off for the change to take effect. This timer continues to run if a user closes the browser window without first logging off by clicking Log Off at the upper right.
Administration: Network Features TCP/IP and Communication Settings Network Management Card USER’S GUIDE TCP/IP settings (Administration>Network>TCP/IP) The TCP/IP option on the side menu bar, selected by default when you choose Network on the top menu bar, displays the current IP address, subnet mask, default gateway, and MAC address of the Network Management Card.
Network Management Card USER’S GUIDE Setting Description Manual The IP address, subnet mask, and default gateway must be configured manually. Click Next>>, and enter the new values. BOOTP A BOOTP server provides the TCP/IP settings. At 32-second intervals, the Management Card requests network assignment from any BOOTP server: • If it receives a valid response, it starts the network services.
Setting Description DHCP & BOOTP The default setting. The Network Management Card tries to obtain its TCP/IP settings from a BOOTP server first, and then, if it cannot discover a BOOTP server, from a DHCP server. If it obtains its TCP/IP settings from either server, it switches this setting to BOOTP or DHCP, depending on the type of server that supplied the TCP/IP settings to the Network Management Card.
Following, in hexadecimal format, is an example of a Vendor Specific Information option that contains the APC cookie: Option 43 = 0x01 0x04 0x31 0x41 0x50 0x43 Network Management Card USER’S GUIDE • Boot Mode Transition. Tag 2, Len 1, Data 1/2 This option 43 setting enables or disables Remain in DHCP & BOOTP mode after accepting TCP/IP settings, which, by default, is disabled. – A data value of 1 enables Remain in DHCP & BOOTP mode after accepting TCP/IP settings.
• Renewal Time, T1 (option 58): The time that the Management Card must wait after an IP address lease is assigned before it can request a renewal of that lease. • Rebinding Time, T2 (option 59): The time that the Management Card must wait after an IP address lease is assigned before it can seek to rebind that lease. Other options. The Management Card also uses these options within a valid DHCP response. All of these options except the last are described in RFC2132.
DNS (Administration>Network>DNS>options) Use the options under DNS on the left navigation menu to configure and test the Domain Name System (DNS): Network Management Card USER’S GUIDE • Select servers to specify the IP addresses of the primary and optional secondary DNS server. For the Management Card to send e-mail, at least the IP address of the primary DNS server must be defined.
• Select test to send a DNS query that tests the setup of your DNS servers: – As Query Type, select the method to use for the DNS query: • • • • by Host: the URL name of the server by FQDN: the fully qualified domain name by IP: the IP address of the server by MX: the Mail Exchange used by the server Network Management Card USER’S GUIDE – As Query Question, identify the value to be used for the selected query type: Query Type Selected Query Question to Use by Host The URL by FQDN The fully qualifie
Network Management Card USER’S GUIDE Web (Administration>Network>Web>options) Option Description access To activate changes to any of these selections, log off from the Management Card: • Disable: Disables access to the Web interface. (You must use the control console to re-enable access. Select Network and Web/SSL/TLS. Then for HTTP, select Access and Enabled. For HTTPS access, also select Web/SSL and Enabled.
Network Management Card USER’S GUIDE Option Description ssl certificate Add, replace, or remove a security certificate. Status: • Not installed: A certificate is not installed, or was installed by FTP or SCP to an incorrect location. Using Add or Replace Certificate File installs the certificate to the correct location, /sec on the Network Management Card. • Generating: The Network Management Card is generating a certificate because no valid certificate was found.
Network Management Card USER’S GUIDE Console (Administration>Network>Console>options) Option Description access Choose one of the following for access by Telnet or Secure SHell (SSH): • Disable: Disables all access to the control console. • Enable Telnet (the default): Telnet transmits user names, passwords, and data without encryption. • Enable SSH v1 and v2: Do not enable both versions 1 and 2 of SSH unless you require both. They use extensive processing power.
Network Management Card USER’S GUIDE Option Description ssh host key Status indicates the status of the host key (private key): • SSH Disabled: No host key in use: When disabled, SSH cannot use a host key. • Generating: The Management Card is creating a host key because no valid host key was found. • Loading: A host key is being activated on the Management Card.
SNMP SNMPv1 (Administration>Network>SNMPv1>options) Network Management Card USER’S GUIDE All user names, passwords, and community names for SNMP are transferred over the network as plain text. If your network requires the high security of encryption, disable SNMP access or set the access for each community to Read. (A community with Read access can receive status information and use SNMP traps.
Network Management Card USER’S GUIDE Option Description access Enable SNMPv1 Access: Enables SNMP version 1 as a method of communication with this device. access control You can configure up to four access control entries to specify which NMSs have access to this device.
SNMPv3 (Administration>Network>SNMPv3>options) For SNMP GETs, SETs, and trap receivers, SNMPv3 uses a system of user profiles to identify users. An SNMPv3 user must have a user profile assigned in the MIB software program to perform GETs and SETs, browse the MIB, and receive traps. To use SNMPv3, you must have a MIB program that supports SNMPv3. Network Management Card USER’S GUIDE The Network Management Card supports only MD5 authentication and DES encryption.
Network Management Card USER’S GUIDE Option Description access control You can configure up to four access control entries to specify which NMSs have access to this device. The opening page for access control, by default, assigns one entry to each of the four user profiles, but you can edit these settings to apply more than one entry to any user profile to grant access by several specific IP addresses, host names, or IP address masks.
You can change the Port setting to the number of any unused port from 5001 to 32768 for added security. Users must then use a colon (:) to specify the non-default port number. For example, for port 5001 and IP address 152.214.12.114, the command would be ftp 152.214.12.114:5001. Network Management Card USER’S GUIDE FTP transfers files without encryption. For higher security, disable the FTP server, and transfer files with Secure CoPy (SCP).
Administration: Notification and Logging Event Actions (Administration>Notification>Event Actions>options) Types of notification Network Management Card USER’S GUIDE You can configure event actions to occur in response to an event or group of events. These actions notify users of the event in any of several ways: • Active, automatic notification. The specified users or monitoring devices are contacted directly.
Network Management Card USER’S GUIDE Parameter Description Delay x time before sending If the event persists for the specified time, notification is sent. If the condition clears before the time expires, no notification is sent. Repeat at an interval of x time The notification is sent at the specified interval (e.g., every 2 minutes). Up to x times During an active event, the notification repeats for this number of times.
Configuring by group. To configure a group of events simultaneously: 1. Select the Administration tab, Notification on the top menu bar, and by group under Event Actions on the left navigation menu. 2. Choose how to group events for configuration: • Choose Grouped by severity, and then select all events of one or more severity levels. You cannot change the severity of an event.
• The IP address or DNS name for SMTP Server and From Address See SMTP (Administration>Notification>E-mail>server). • The e-mail addresses for a maximum of four recipients Network Management Card USER’S GUIDE See E-mail recipients (Administration>Notification>E-mail>recipients). You can use the To Address setting of the recipients option to send e-mail to a text-based pager. SMTP (Administration>Notification>E-mail>server).
Network Management Card USER’S GUIDE E-mail recipients (Administration>Notification>E-mail>recipients). Identify up to four e-mail recipients. Setting Description To Address The user and domain names of the recipient. To use e-mail for paging, use the e-mail address for the recipient’s pager gateway account (for example, myacct100@skytel.com). The pager gateway will generate the page.
SNMP traps Trap Receivers (Administration>Notification>SNMP Traps>trap receivers). View trap receivers by NMS IP/Host Name. You can configure up to six trap receivers. • To open the page for configuring a new trap receiver, click Add Trap Receiver. Network Management Card USER’S GUIDE • To modify or delete a trap receiver, first click its IP address or host name to access its settings.
SNMP Trap Test (Administration>Notification>SNMP Traps>test) Last Test Result. The result of the most recent SNMP trap test. A successful SNMP trap test verifies only that a trap was sent; it does not verify that the trap was received by the selected trap receiver. A trap test succeeds if all of the following are true: • The SNMP version (SNMPv1 or SNMPv3) configured for the selected trap receiver is enabled on this device. Network Management Card USER’S GUIDE • The trap receiver is enabled.
Network Management Card USER’S GUIDE Syslog Settings (Logs>Syslog>settings). Setting Definition Message Generation Enables (by default) or disables the Syslog feature. Facility Code Selects the facility code assigned to the Management Card’s Syslog messages (User, by default). NOTE: User best defines the Syslog messages sent by the Management Card. Do not change this selection unless advised to do so by the Syslog network or system administrator.
– The Header: a time stamp and the IP address of the Management Card. – The message (MSG) part: • The TAG field, followed by a colon and space, identifies the event type. • The CONTENT field is the event text, followed (optionally) by a space and the event code. For example, APC: Test Syslog is valid.
Setting Description Site ID Mode (TAP only) Select the type of identifier to be used in TAP paging messages: • IP Address • Host Name: the name of the host computer • System Name: See Identification (Administration>General>Identification) • Numeric Site ID. • Site Name: The value configured as Site ID Name. Network Management Card USER’S GUIDE Default: IP Address The recipients option. Configure parameters for up to four paging recipients.
Configure settings for the mode you selected (Analog Mode or TAP Mode). Analog Mode Setting Network Management Card USER’S GUIDE Dial String Description A character string that the modem of the Management Card uses to contact this recipient. The string must include the following: • The phone number of the pager • Any modem commands needed for tasks such as timing, waiting for a dial tone, accessing an external telephone line, and providing the pager Personal Identification Number (PIN).
TAP mode Setting Description TAP Carrier Select the service provider that this pager uses from the TAP service providers configured through the carrier option. Pager Number The numeric identifier of this pager, i.e., its TAP ID, usually the pager’s phone number. Some TAP IDs also include the area code. Check with the TAP carrier.
Network Management Card USER’S GUIDE Conversion of event codes. If Send Out-of-Band Management Event Codes is enabled for a paging recipient, any Network Management Card event code is converted automatically to a default Out-of-Band Management Card event code in paging notifications to that recipient.
One of the following codes is sent when the UPS has a fault condition. Many conditions apply only to specific UPS models or product lines. Network Management Card USER’S GUIDE Out-of-Band Management Card Network Management Card Code Event Event Code Events 5 UPS FAULT 0x011B, 0x0120, 0x011F, 0x012F, 0x0126, 0x0128, 0x012A UPS events generated by faults of Smart-UPS or Matrix-UPS models.
One of the following event codes is sent when communication with the UPS is lost, when the UPS switches to bypass mode, or when the UPS is overloaded. Network Management Card USER’S GUIDE Out-of-Band Management Card Network Management Card Code Event Code Event 6 LOST COM W/UPS 0x0102 UPS: Lost the local network management interface-to-UPS communication. 7 BYPASS/OVERLOAD 0x0103 UPS: The load exceeds 100% of rated capacity.
Network Management Card USER’S GUIDE Out-of-Band Management Card Network Management Card Code Event Codes Events for an Environmental Monitoring Card 12 ZONES CLEARED 0x0302 Environment: A fault no longer exists for external Environmental Monitor input contact 1 ({name} at {location}). 0x0304 Environment: A fault no longer exists for external Environmental Monitor input contact 2 ({name} at {location}).
Network Management Card USER’S GUIDE Out-of-Band Management Card Network Management Card Code Event Codes Events for an Environmental Monitoring Card 14 PROBE 2 0x0311 Environment: A low temperature threshold violation exists for external Environmental Monitor sensor 2 ({name} at {location}) reporting under {threshold}. 0x0313 Environment: A high temperature threshold violation exists for external Environmental Monitor sensor 2 ({name} at {location}) reporting over {threshold}.
Network Management Card USER’S GUIDE Out-of-Band Management Card Network Management Card Code Event Codes Events for an Environmental Monitoring Card 15 PROBES CLEAR 0x030A Environment: A low temperature threshold violation no longer exists for external Environmental Monitor sensor 1 ({name} at {location}). 0x030C Environment: A high temperature threshold violation no longer exists for external Environmental Monitor sensor 1 ({name} at {location}).
Network Management Card USER’S GUIDE Event Code (Converted to Numeric Format) and Event Name † Network Management Card Code Event Codes Events 16 INTERNAL ZONE 0x031B Environment: A critical fault exists for integrated Environmental Monitor input contact {number} ({name} at {location}). 17 INTERNAL ZONE CLEAR 0x031C Environment: A fault no longer exists for integrated Environmental Monitor input contact {number} ({name} at {location}).
Network Management Card USER’S GUIDE Paging message formats Analog Mode Format Network Management Card event code format (for numeric pagers only) [site_ID][space_character][event_code] • site_ID: A configurable 8-digit number to identify the location of the UPS. See Numeric Site ID. • space_character : The character that the pager requires to display a space. See Space Character.
Indirect Notification through Logs or Queries Event log (Logs>Events>options) Network Management Card USER’S GUIDE Displaying and using the event log (Logs>Events>log). view or delete the event log. The log displays events recorded since it was last deleted, in reverse chronological order.
With reverse lookup enabled, when a network-related event occurs, both the IP address and the domain name for the networked device associated with the event are logged in the event log. If no domain name entry exists for the device, only its IP address is logged with the event. Since domain names generally change less frequently than IP addresses, enabling reverse lookup can improve the ability to identify addresses of networked devices that are causing events.
Network Management Card USER’S GUIDE Configuring data log rotation (Logs>Data>rotation). Set up a password-protected data log repository on a specified FTP server. Enabling rotation causes the contents of the data log to be appended to the file you specify by name and location. Updates to this file occur at the upload interval you specify. Parameter Description Data Log Rotation Enable or disable (the default) data log rotation.
– The unique Event Code for each recorded event (event.txt file only) The Management Card uses a four-digit year for log entries. You may need to select a four-digit date format in your spreadsheet application to display all four digits. Network Management Card USER’S GUIDE If you are using the encryption-based security protocols for your system, use Secure CoPy (SCP) to retrieve the log file.
2. Use the case-sensitive User Name and Password for Administrator or Device User to log on. For Administrator, apc is the default for User Name and Password. For the Device User, the defaults are device for User Name and apc for Password. 3. Use the get command to transmit the text of a log to your local drive. ftp>get event.txt or Network Management Card USER’S GUIDE ftp>get data.txt 4. You can use the del command to clear the contents of either log. ftp>del event.txt or ftp>del data.
Administration: General Options Network Management Card USER’S GUIDE Identification (Administration>General>Identification) Define values for Name (the device name), Location (the physical location), and Contact (the person responsible for the device) used by the Management Card’s SNMP agent. These settings are the values used for the MIB-II sysName, sysContact, and sysLocation Object Identifiers (OIDs).
Network Management Card USER’S GUIDE Setting Definition Time Zone Select a time zone. The number of hours preceding each time zone in the list is the offset from Coordinated Universal Time (UTC), formerly Greenwich Mean Time). Update Interval Define how often, in hours, the Management Card accesses the NTP Server for an update. Minimum: 1; Maximum: 8760 (1 year). Update Using NTP Now Initiate an immediate update of date and time by the NTP Server.
Use an .ini File (Administration>General>User Config File) Use the settings from one Management Card to configure another. Retrieve the config.ini file from the configured Management Card, customize that file (e.g., to change the IP address), and upload the customized file to the new Management Card. The file name can be up to 64 characters, and must have the.ini suffix. Network Management Card USER’S GUIDE Status Reports the progress of the upload.
Action Definition Reset Only1 TCP/IP settings: Set TCP/IP Configuration to DHCP & BOOTP, its default setting, requiring that the Management Card receive its TCP/IP settings from a DHCP or BOOTP server. See TCP/IP settings (Administration>Network>TCP/IP). Event configuration: Reset all changes to event configuration, by event and by group, to their default settings. Network Management Card USER’S GUIDE UPS to defaults: Reset only UPS settings, not network settings, to their defaults.
About the Management Card (Administration>General>About) Network Management Card USER’S GUIDE The hardware information is especially useful to APC Customer Support to troubleshoot problems with the Management Card. The serial number and MAC address are also available on the Management Card itself. Firmware information for the Application Module and APC OS (AOS) indicates the name, the firmware version, and the date and time each firmware module was created.
APC Device IP Configuration Wizard Capabilities, Requirements, and Installation Network Management Card USER’S GUIDE How to use the Wizard to configure TCP/IP settings The APC Device IP Configuration Wizard configures the IP address, subnet mask, and default gateway of one or more Network Management Cards or APC network-enabled devices (devices containing an embedded Management Card).
Use the Wizard Most software firewalls must be temporarily disabled for the Wizard to discover unconfigured Network Management Cards. Launch the Wizard Network Management Card USER’S GUIDE The installation creates a shortcut link in the Start menu to launch the Wizard. Configure the basic TCP/IP settings remotely Prepare to configure the settings. Before you run the Wizard: 1. Contact your network administrator to obtain valid TCP/IP settings. 2.
Network Management Card USER’S GUIDE On the Transmit Current Settings Remotely screen, if you check-mark Start a Web browser when finished, the default Web browser connects to the Management Card or device after the Wizard transmits the settings. 4. Click Finish to transmit the settings. If the IP address you entered is in use on the network, the Wizard prompts you to enter an IP address that is not in use. Enter a correct IP address, and click Finish. ® 5.
How to Export Configuration Settings Retrieving and Exporting the .ini File Summary of the procedure Network Management Card USER’S GUIDE An Administrator can retrieve the .ini file of a Network Management Card and export it to another Management Card or to multiple Management Cards. 1. Configure a Management Card to have the settings you want to export. 2. Retrieve the .ini file from that Management Card. 3. Customize the file to change at least the TCP/IP settings. 4.
Detailed procedures Retrieving. To set up and retrieve an .ini file to export: 1. If possible, use the interface of a Management Card to configure it with the settings to export. Directly editing the .ini file risks introducing errors. 2. To use FTP to retrieve config.ini from the configured Management Card: a. Open a connection to the Management Card, using its IP Address: Network Management Card USER’S GUIDE ftp> open ip_address b. Log on using the Administrator user name and password. c.
Alternatively, reduce transmission time by exporting the [SystemDate/Time] section as a separate .ini file. • To add comments, start each comment line with a semicolon (;). 2. Copy the customized file to another file name in the same folder: • The file name can have up to 64 characters and must have the .ini suffix. Network Management Card USER’S GUIDE • Retain the original customized file for future use. The file that you retain is the only record of your comments.
The Upload Event and Error Messages The event and its error messages The following event occurs when the receiving Network Management Card completes using the .ini file to update its settings. Network Management Card USER’S GUIDE Configuration file upload complete, with number valid values If a keyword, section name, or value is invalid, the upload by the receiving Management Card succeeds, and additional event text states the error.
Messages in config.ini A device associated with the Management Card from which you download the config.ini file must be discovered successfully in order for its configuration to be included. If the device (such as a UPS or Integrated Environmental Monitor) is not present or, for another reason, is not discovered, the config.ini file contains a message under the appropriate section name, instead of keywords and values.
File Transfers Upgrading Firmware Benefits of upgrading firmware When you upgrade the firmware on the Network Management Card: Network Management Card USER’S GUIDE • You obtain the latest bug fixes and performance improvements. • New features become available for immediate use. Keeping the firmware versions consistent across your network ensures that all Network Management Cards support the same features in the same manner.
Network Management Card USER’S GUIDE Obtain the latest firmware version Automated upgrade tool for Microsoft Windows systems. An upgrade tool automates the transferring of the firmware modules on any supported Windows operating system. Obtain the latest version of the tool at no cost from www.apc.com/ tools/download.
Use FTP or SCP to upgrade one Management Card FTP. For you to use FTP to upgrade one Management Card over the network: • The Management Card must be connected to the network, and its system IP, subnet mask, and default gateway must be configured • The FTP server must be enabled at the Management Card. Network Management Card USER’S GUIDE To transfer the files: 1. Open a command prompt window of a computer on the network.
SCP. To use Secure CoPy (SCP) to upgrade firmware for a Management Card: 1. Identify and locate the firmware modules described in the preceding instructions for FTP. 2. Use an SCP command line to transfer the AOS firmware module to the Management Card. The following example uses xxx to represent the version number of the AOS module: Network Management Card USER’S GUIDE scp apc_hw03_aos_xxx.bin apc@158.205.6.185:apc_hw03_aos_xxx.bin 3.
5. Press ENTER to display the User Name prompt. 6. Enter the Administrator user name and password (apc by default for both). 7. From the Control Console menu, select System, then Tools, then File Transfer, then XMODEM; and type Yes at the prompt to continue. Network Management Card USER’S GUIDE 8. Select a baud rate, change the terminal program’s baud rate to match your selection, and press ENTER. A higher baud rate causes faster upgrades. 9.
Verifying Upgrades and Updates Verify the success or failure of the transfer To verify whether a firmware upgrade succeeded, use the Network menu in the control console and select the FTP Server option to view Last Transfer Result, or use an SNMP GET to the mfiletransferStatusLastTransferResult OID. Network Management Card USER’S GUIDE Last Transfer Result codes Code Description Successful The file transfer was successful. Result not available There are no recorded file transfers.
Troubleshooting Management Card Access Problems Network Management Card USER’S GUIDE For problems that are not described here, see the troubleshooting flowcharts in on the APC Network Management Card utility CD. Click the Troubleshooting link in the CD interface If the problem still persists, see Two-Year Factory Warranty. Problem Solution Unable to ping the Management Card If the Management Card’s Status LED is green, try to ping another node on the same network segment as the Management Card.
Network Management Card USER’S GUIDE Problem Solution Cannot access the control console remotely • Make sure you are using the correct access method, Telnet or Secure SHell (SSH). An Administrator can enable these access methods. By default, Telnet is enabled. Enabling SSH automatically disables Telnet. • For SSH, the Management Card may be creating a host key. The Management Card can take up to 5 minutes to create the host key, and SSH is inaccessible for that time.
Network Management Card USER’S GUIDE SNMP Issues Problem Solution Unable to perform a GET • Verify the read (GET) community name (SNMPv1) or the user profile configuration (SNMPv3). • Use the control console or Web interface to ensure that the NMS has access. See SNMP Unable to perform a SET • Verify the read/write (SET) community name(SNMPv1) or the user profile configuration (SNMPv3).
Network Management Card USER’S GUIDE Synchronization Problems Problem Solution A Synchronized Control Group member does not participate in a synchronized action. Make sure the group member’s status is set to Enabled. Also check the group member’s battery capacity, if the synchronized action required UPSs to turn on. An attempt to add a member to a Synchronized Control Group fails.
Product Information Two-Year Factory Warranty1 Network Management Card USER’S GUIDE This warranty applies only to the products you purchase for your use in accordance with this manual. Terms of warranty APC warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase. APC will repair or replace defective products covered by this warranty.
Network Management Card USER’S GUIDE Exclusions APC shall not be liable under the warranty if its testing and examination disclose that the alleged defect in the product does not exist or was caused by end user’s or any third person’s misuse, negligence, improper installation or testing.
Network Management Card USER’S GUIDE IN NO EVENT SHALL APC, ITS OFFICERS, DIRECTORS, AFFILIATES OR EMPLOYEES BE LIABLE FOR ANY FORM OF INDIRECT, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, ARISING OUT OF THE USE, SERVICE OR INSTALLATION, OF THE PRODUCTS, WHETHER SUCH DAMAGES ARISE IN CONTRACT OR TORT, IRRESPECTIVE OF FAULT, NEGLIGENCE OR STRICT LIABILITY OR WHETHER APC HAS BEEN ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.
Life-Support Policy General policy American Power Conversion (APC) does not recommend the use of any of its products in the following situations: Network Management Card USER’S GUIDE • In life-support applications where failure or malfunction of the APC product can be reasonably expected to cause failure of the life-support device or to affect significantly its safety or effectiveness. • In direct patient care.
Index Network Management Card USER’S GUIDE A ® Apply Local Computer Time 100 Audible Alarm 38 About options Authenticating users through RADIUS 54 for information about the Management Card 104 Authentication Traps setting 80 for information about the UPS 48 Automatic log-off for inactivity 58 for information on environmental monitors 53 Accept Remote Turn Off Commands, B for Silcon UPS 36 Basic Low Battery Duration 37 Access Basic Signaling Shutdown 37 enabling or disabling methods of access BOOTP to t
D Enable e-mail forwarding to external SMTP servers 79 e-mail to a recipient 79 encryption algorithms for SSH 68 reverse lookup 95 SSL cipher suites 66 Telnet 68 versions of SSH 68 Data log Network Management Card USER’S GUIDE displaying and using 96 importing into spreadsheet 97 Log Interval setting 96 rotation (archiving) 97 using FTP or SCP to retrieve 97 Date & Time settings 100 Date format, configuring 101 Daylight saving time 101 Device IP Configuration Wizard Environmental events 50 Environmen
Firmware benefits of upgrading 113 file transfer methods automated upgrade tool 114 FTP or SCP 115 XMODEM 116 Network Management Card USER’S GUIDE files for the Management Card 113 obtaining the latest version 114 upgrading multiple Management Cards 116 verifying upgrades and updates 118 versions displayed on main screen 17 From Address (SMTP setting) 78 Front panel features 7 FTP server settings 73 transferring firmware files 115 Inactivity timeout 58 ini files, See User configuration files Initial se
Loopback address not to be used as default gateway 3 Low-Battery Duration 37 events and traps 43 settings option 42 Output relay AP9618 and AP9619 feature 1, 7 control console status report 18 mapping to alarms 53 M Network Management Card USER’S GUIDE Main screen of control console information fields displayed 17 status fields displayed 18 Management Card Override keyword, user configuration file 108 Overview page, UPS tab 28 P preventing restart for inactivity 12 troubleshooting access problems 1
R Severity Mapping (Syslog setting) 82 Shutdown Delay parameter 37 Shutdowns, configuring 37 Signal PowerChute Server Shutdown 32 Sleep Time 37 SMTP server selecting for e-mail recipients 79 settings 78 SNMP RADIUS configuration 55 server configuration 56 supported RADIUS servers 57 Network Management Card USER’S GUIDE Reboot Management Interface 102 Reboot UPS or Reboot UPS Gracefully 34 Recent Events Device Events on home page 26 ® Environmental Events on Environment tab 50 UPS Events on UPS tab 29
System Name 100 Up Time control console main screen 17 in Web interface 104 Network Management Card USER’S GUIDE T Take UPS off Bypass 35 TAP mode for paging 85 TCP/IP configuration 59 Temperature and Humidity option 50 Temperature units (Fahrenheit or Celsius) 102 Test DNS query 65 e-mail recipient settings 79 RADIUS server path 56 Syslog 82 trap receiver 81 UPS audible alarm 40 Thresholds, for temperature and humidity 51 Time setting 100 Time Zone, for synchronizing with NTP server 101 Timeout setting
Web interface 22 configuring access 66 logging on 23 troubleshooting access problems 120 URL address formats 24 Wireless Application Protocol (WAP) 74 X Network Management Card USER’S GUIDE XMODEM to transfer firmware files 116 ® 133
Network Management Card USER’S GUIDE APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways: • Visit the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests. – www.apc.com (Corporate Headquarters) Connect to localized APC Web sites for specific countries, each of which provides customer support information. – www.apc.
Copyright Network Management Card USER’S GUIDE Entire contents copyright 2006 American Power Conversion Corporation. All rights reserved. Reproduction in whole or in part without permission is prohibited. APC, the APC logo, InfraStruXure, Smart-UPS, Matrix-UPS, Symmetra, Silcon, PowerNet, and PowerChute are trademarks of American Power Conversion Corporation. All other trademarks, product names, and corporate names are the property of their respective owners and are used for informational purposes only.
