Owners manual

KVM Access Management Software User Manual82
Upgrading the License
1. Contact apc to obtain a license key for the number of nodes you want to access.
2. Insert the license key into a USB port on your master server.
3. Click Upgrade at the top right of the main panel.
Note: 1. Once the upgrade has completed, it is not necessary to keep the key plugged
into the USB port. Store the key in a secure location. It will be needed for future
upgrades.
2. If you lose the USB license key, contact APC to obtain another one. If you supply
the key's serial number, the new key will contain all of the information that was stored
on the lost key.
License Sharing. Only as many nodes as there are licenses can be created for management (see
“Preliminary Procedures” on page 48).
When devices are added to the KVM ACCESS system, the default configuration is for them to be
locked. Although their configuration information is stored by the KVM ACCESS, they cannot be
managed.
Locked ports can be unlocked either by selecting a physical port and unlocking it by clicking the Unlock
button (see “Locking / Unlocking Ports” on page 60), or by making the port part of an aggregate device
(see “Adding an Aggregate Device” on page 53).
If all the licenses are in use, only if a currently unlocked port is locked, or if an aggregate device is
deleted, freeing up the license it was using, can a locked port (or new aggregate device) use that license.
License Conflict. If two servers on the same network segment have been upgraded with the same
license key, a license conflict will occur. The second server installed will cause a page to open similar to
the one below:
To confirm that a conflict has occurred, click the Logs tab. A message will open in the log file: A license
violation has been detected at KVM ACCESS server (IP: [the conflicting servers' IP]).
To resolve the conflict:
1. Shut down, disconnect from the network, or uninstall KVM ACCESS from one of the servers.
2. If you want to have two independent KVM ACCESS installations, purchase a separate key for
the second KVM ACCESS server.