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www.mgeups.com Network Management Cards User Manual Table of Contents 1 MGE NETWORK SOLUTION ___________________________________________________________ 5 1.1 INTRODUCTION ____________________________________________________________________ 5 1.1.1 Connecting the UPS to the Network _______________________________________________ 6 The Network Management Card or Proxy: __________________________________________________ 6 2 1.1.
www.mgeups.com Network Management Cards User Manual 3 SUPERVISION / ADMINISTRATION VIA A WEB BROWSER_________________________________ 13 3.1.1 3.2 UPS ___________________________________________________________________________ 14 3.2.1 “UPS properties” page _________________________________________________________ 14 3.2.2 On-line help _________________________________________________________________ 18 3.2.3 UPS Control _________________________________________________________________ 19 3.2.
www.mgeups.com Network Management Cards User Manual 4.2.1 Extended power outage, shutdown initiated by the Shutdown Timer _____________________ 53 4.2.2 Extended power outage, shutdown initiated by the “Low battery power” message___________ 56 4.2.3 Extended power outage, shutdown initiated by the Shutdown Timer, but utility restoration before the end of the Shutdown Duration _______________________________________________________ 58 4.2.
www.mgeups.com Network Management Cards User Manual 1 MGE Network Solution 1.1 ◗ Introduction provides information on events concerning the supply of power to the computers connected to your computer network, ◗ carries out automatic shutdown of computer systems, ◗ monitors and controls all the UPSs connected to the network.
www.mgeups.com Network Management Cards User Manual 1.1.1 Connecting the UPS to the Network This function can be performed either through network Cards inserted in the UPS (Network Management Card / XML-Web Card) or through a software “agent” running on a nearby PC that is called the Network Management Proxy.
www.mgeups.com Network Management Cards User Manual 1.1.4 Connection Before installing the MGE Network Solution, the UPS must be set up as indicated in the steps below. ◗ Shut down the computers to be protected by the UPS. Connect the UPS to a wall outlet. (For UPSs above 3kVA, please refer to the UPS installation manual) ◗ Connect the power cord of each computer to an outlet on the UPS. (For UPSs above 3kVA, please refer to the UPS installation manual) 1.1.4.
www.mgeups.com Network Management Cards User Manual ◗ Install Network Shutdown Module on all the other machines that are to be protected by the UPS (supplied with UPS battery backup power). The software components for each platform and the user manuals are supplied free-of-charge on the SolutionPac 2 CD or are available for download on the www.mgeups.com Web site, in the “Download area” section” 1.
www.mgeups.com Network Management Cards User Manual 1.5 Sending text messages (SMS) SMS messages can be sent by specific configuration of the e-mail function via the internet access providers making the e-mail / SMS transfer. 1.6 Compatibility with the Network Management Systems (NMS) – Trap sending The Network Management Cards are compatible with the major Network Management Systems (IBM Tivoli, CA Unicenter, HP Insight Manager ..),.
www.mgeups.com Network Management Cards User Manual 1.8 Technical data 1.8.1 Configuration The user can configure the card with one of the following means: ◗ Web browser ◗ Local serial link ◗ Telnet console ◗ BOOTP/DHCP 1.8.
www.mgeups.com Network Management Cards User Manual 1.8.
www.mgeups.com Network Management Cards User Manual 2 Installation and Configuration For the following sections, read the installation manual supplied with the card or available for download on the www.mgeups.com web site in the “Download area – embedded Software” section 2.1 Installation 2.1.1 Installing the card in the UPS 2.1.2 Connecting the card to the IT network 2.1.3 Understanding front panel signals 2.2 Basic configuration de base 2.2.1 List of default parameters 2.2.
www.mgeups.com Network Management Cards User Manual 3 Supervision / Administration via a Web browser A JVM (Java Virtual Machine) is required to ensure correct display of information in HTML pages. ◗ On a computer equipped with a Web browser (Internet Explorer or Netscape recommended), enter the address initialised previously in the Installation chapter (e.g.: http://213.30.17.30.) ◗ The “UPS properties” home page is displayed. 3.1.
www.mgeups.com Network Management Cards User Manual 3.2 UPS 3.2.1 “UPS properties” page ◗ This page gives instant access to the essential information about your UPS. This page is automatically refreshed every 10 seconds (by default). To change this value, go to the “System” page. 3.2.1.1 UPS zone: general information on the UPS.
www.mgeups.com Network Management Cards User Manual Computer room: Customised name of your system corresponding to the “upsIdentName” object of the UPS MIB (RFC 1628) You can change this name on the “System” page. The “About your UPS” zone provides information on the UPS and the Network Shutdown Card, in particular, the model range and software version.
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www.mgeups.com Network Management Cards User Manual 3.2.1.4 Subscription for alarm reception ◗ If your computer has a JVM (Java Virtual Machine), you can receive notification of the different alarms occurring on the UPS directly via your browser. Just click on the “Subscribe” button. ◗ Activation of this function is indicated by a pop-up window and by the button’s text label changing to “Unsubscribe”. ◗ This window can be closed whenever you wish.
www.mgeups.com Network Management Cards User Manual 3.2.2 On-line help On-line contextual help in French or English is available at the top of each page by clicking on the Help link, which is always located on the top right corner. The help browser menu is the same as the one the card pages. The Help page always opens a new window.
www.mgeups.com Network Management Cards User Manual 3.2.3 UPS Control Click on the “UPS Control” section in the menu. If the UPS is not compatible with this function, a warning message is sent to the user. UPS configuration may also prevent the commands from being properly run. Read the UPS manual for more information. This page enables triggering of startup and shutdown sequences for the UPS’ main output and Controlled outlets.
www.mgeups.com Network Management Cards User Manual “Immediate off”: a sequence to switch off output power is launched immediately. The symbol representing the output flashes, indicating that the sequence is in progress. The systems supplied are shut down correctly while the shutdown sequence is running, then the output is cut. “Immediate Toggle”: A sequence to switch off then restore output power is launched immediately.
www.mgeups.com Network Management Cards User Manual 3.2.4 UPS weekly schedule programming Click on the “Weekly schedule” section of the menu. If the UPS is not compatible with this function, a warning message is sent to the user. UPS configuration may also prevent the commands from being properly run. Read the UPS manual for more information. The weekly schedule enables the administrator to optimise power consumption or program a reboot of the protected equipment at a set time.
www.mgeups.com Network Management Cards User Manual 3.2.5 Shutdown parameters ◗ Click on the “Shutdown parameters” section in the menu to see the list of parameters. The table of managed alarms is included in the appendix. Important note: For installations that do not use Network Shutdown Module (backup units, routers and other internetworking equipment, automated systems, etc.
www.mgeups.com Network Management Cards User Manual Note Priority is given to the main outlet, so the card does not accept configurations where the auxiliary outlets can be supplied while the main outlet is switched off For the main outlet (Master) ◗ Shutdown after is the operating time in minutes left for users after a switch to backup before starting the shutdown sequences of the UPS and its equipment (from 0 to 1092).
www.mgeups.com Network Management Cards User Manual 3.2.6 Viewing the alarms ◗ Click on the “Alarm table” section in the menu to view the list of current alarms. The table of managed alarms is included in the appendix.
www.mgeups.com Network Management Cards User Manual 3.3 Logs 3.3.1 Measurements Click on the “Measurements” section in the menu.
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www.mgeups.com Network Management Cards User Manual 3.3.2 Event log Click in the “Event log” section of the menu. ◗ “Save Log” enables all values saved to be opened or saved in CSV format (compatible with Excel type spreadsheets). ◗ “Clear Log” enables deletion of all records. The administrator must enter his/her login / password to validate this action. Select the time range to view: See the table of events generated in the UPS event table.
www.mgeups.com Network Management Cards User Manual 3.3.3 System log Click in the “System log” section in the menu. ◗ “Save” enables all values saved to be opened or saved in CSV format (compatible with Excel type spreadsheets). ◗ “Clear” enables deletion of all records. The administrator must enter his/her login / password to validate this action. Select the time range to view: See the table of events generated in the System Alarm Table.
www.mgeups.com Network Management Cards User Manual 3.4 Notification 3.4.1 Email Notification The card offers the possibility of redirecting UPS alarms to an e-mail server. The format of these e-mails is compatible with mobile telephone transfer systems using text messages (SMS). ◗ Notified events: The left side of the page shows the events that can be notified. By default, only the main events of battery operation and a few UPS alarms are accessible.
www.mgeups.com Network Management Cards User Manual ◗ Environment alarms: (accessible when Show advanced events option is ticked) Environment alarms must be selected to activate e-mail notification of events concerning the Environment Sensor. The detail of notified events is accessed via the Configure Environment link. ◗ Recipient List: On the right side of this page, up to four recipients can be configured to receive e-mails from the card.
www.mgeups.com Network Management Cards User Manual 3.4.2 Email Message Settings This page enables customisation of the content of the messages received by recipients of e-mails sent by the card. Customisation is common to the four recipients that can be notified (see E-mail notification). ◗ Sender (32 characters maximum) identifies the source of the message. The default value is ups@domain.com. This field is free.
www.mgeups.com Network Management Cards User Manual The body of the e-mail sent is composed of: - Message text, which is free text. - the date and time of the event, as saved in the log. - URL of the card, enabling a direct link with the card to be established. – Attachments, as configured for the e-mail recipients .- duplication of the subject, as configured.
www.mgeups.com Network Management Cards User Manual 3.5 Configuration The parameters of this menu can only be modified after entering the “User Name” and “Password”. The following screen is proposed automatically: User Name and password by default are: MGEUPS Each field accepts up to 10 characters max. After entering the login and password, these identifiers remain active as long as the browser is open, so you only have to enter them once. If the browser is closed, they will have to be re-entered.
www.mgeups.com Network Management Cards User Manual 3.5.1 Network Settings Click on the “Network” section in the menu. This menu enables the administrator to configure the network parameters of the card and authorisation of the remote upgrade of the embedded system. ◗ IP address: The IP address of the card (e.g.: 172.17.23.205). ◗ Subnet Mask: The mask of the sub-network of your network (e.g.: 255.255.255.0).
www.mgeups.com Network Management Cards User Manual ◗ TELNET connection: Authorises (choose enable) remote connection with a terminal to access the maintenance menu.
www.mgeups.com Network Management Cards User Manual 3.5.2 System Click the “System” section in the menu. This menu enables the customisation of the information on the UPS properties and Environment pages. ◗ UPS contact: This text field is limited to 32 characters. Enter the name of the person responsible for UPS administration at IT network level and/or electrical maintenance. This field does not appear on any other Web page. By default, its value is “Computer Room Manager”.
www.mgeups.com Network Management Cards User Manual ◗ Note: Alarm notification remains in English / French (reboot the browser after modification). SNMP message remain in English. ◗ Environment log interval: [from 5 to 99999 sec ]. Temperature and humidity measurement save period. Default value = 300 sec. (only visible if the sensor is present). ◗ Environment refresh rate: [from 5 to 99999 sec]. “Environment status” page refresh rate. Default value = 60 sec. (only visible if the sensor is present).
www.mgeups.com Network Management Cards User Manual 3.5.3 Notified Applications Click the “Notified Application” section in the menu. Security: the administrator has to enter his login/password to view this information. This menu enables: ◗ The addition of the supervision stations receiving traps and configuration of the trap type. ◗ To list all the Notified Applications and the main parameters. ◗ Simulate events to test notification and shutdown of the Notified Applications.
www.mgeups.com Network Management Cards User Manual ◗ Hostname or IP Address : By priority the hostname of the computer is displayed when the IP address can be converted into a hostname with a DNS server or if the application has been entered as a hostname (see page Network Management System settings). Otherwise the IP address is displayed. ◗ Application Name : sent by the application at subscribe time or manually entered. ◗ Output : is the number of the output from which the client is powered.
www.mgeups.com Network Management Cards User Manual ◗ Trap community indicates the name of the SNMP community For more details, read the MIB description document: 34003627zjaa.pdf , available in the Embedded zone of the www.mgeups.com site. 3.5.4 Central Shutdown Configuration Click the “Notified Application” section in the menu then in “Configuration”.
www.mgeups.com Network Management Cards User Manual ◗ Shutdown After (time before shutdown) This is the time in seconds that the system waits following failure of AC power before initiating the system-shutdown procedure. This value must be selected to provide users with enough time to close their applications and disconnect, but within the battery backup time provided by the UPS. If another criterion occurs before the end of the shutdown timer, the shutdown procedure is immediately run.
www.mgeups.com Network Management Cards User Manual 3.5.5 Access control Click the “Access control” section in the menu. To access this page, the login and password are systematically requested if they have not already been entered. This menu enables configuration of the different parameters enabling secure access to the card via a browser or SNMP. ◗ Enter New Manager Login: Text field limited to 10 characters. Enables secure access and modification of pages. Default value “MGEUPS”.
www.mgeups.com Network Management Cards User Manual ◗ Change Community Read/Write: Text field limited to 31 characters. This field is only validated after clicking on “Save” . Default value “public”. ◗ Change Trap Port Number: Numeric field limited to 65534. Enables forwarding of traps sent by the card to a port other than the port usually used for SNMP. Default value 162.
www.mgeups.com Network Management Cards User Manual 3.5.6 Time Click the “Time” section in the menu. This menu enables initialisation of the date and time of the card in three different ways. ◗ Synchronise manually: Enables initialisation of the date and time of the card, with the values entered in the Date and Time fields. Values are updated after clicking the “Save” button. ◗ Synchronise with computer time: Enables the date and time of your PC to be transferred to the card.
www.mgeups.com Network Management Cards User Manual list. Connection is made with the server and the date and time are set after clicking on the “Save” button. Time is updated every hour. The card uses the NTP protocol (UDP 123 port) and the firewall must be set accordingly, no error message is generated if the time server contact fails ◗ Daylight Saving Time: Enables corrections due to summer / winter time changes, this option must be supported by the NTP server.
www.mgeups.com Network Management Cards User Manual ◗ Name and status of each contact can be configured ◗ Recording of events and measurements in the card log ◗ Possibility of shutting down the installation safely if one of the thresholds is exceeded or if a dry contact closes ◗ Connection to the Network Management Card by CAT5 straight RJ45 network cables (maximum card/sensor distance: 20m) 3.6.
www.mgeups.com Network Management Cards User Manual Input # 1 and Input # 2 show the position of the two contacts acquired by the sensor. The position is displayed with the parameters entered in the Environment Settings page. The last status change of each contact is time-stamped. The Internet browser updates this page regularly according to the Environment refresh rate parameter on the System settings page. 3.6.
www.mgeups.com Network Management Cards User Manual Temperature: choose the temperature unit (°C or °F) from the selection box. High threshold: if this value is exceeded, a notification is sent if this is validated. Default value is 40 °C / 104 °F. Low threshold: if this value is exceeded, a notification is sent if this is validated. Default value is 5 °C / 41 °F. Hysteresis must be set to prevent multiple notifications if temperature fluctuates around a threshold. Default value is 2 °C / 3.6 °F.
www.mgeups.com Network Management Cards User Manual 3.6.4 Log The environment sensor’s two measurements, Temperature and Humidity, are recorded at an interval defined by the Environment log interval parameter on the System settings page. By default, this period is 300 seconds. Each measurement is dated and stored in the log of the UPS’ communication card. The size of log files is limited by a time indexing system. The user can Save the log on his workstation at any time, in a CSV format file.
www.mgeups.com Network Management Cards User Manual 4 Servers protection 4.
www.mgeups.com Network Management Cards User Manual 4.1.1.2 Initiating the shutdown procedure when the battery level is lower than: (if capacity under) When the card detects that the remaining backup time percentage is less than the configured level, the shutdown sequence is started. By default, this value is set in the UPS. Note: Certain types of UPS only accept pre-defined minimum battery level values (e.g. : 20% or 40% for COMET and PULSAR EXtreme). Check the UPS documentation. 4.1.1.
www.mgeups.com Network Management Cards User Manual Start UM-Editor (installed with Solution-Pac / WAN), select the “Switchable plug” box and specify the outlet number (1=main, 2 or 3) in the “Receptacle Number” field. 4.1.4.1 Load shedding or sequential shutdown It is possible to optimise backup time by shutting down non-priority equipment or sequencing the shutdown of several devices.
www.mgeups.com Network Management Cards User Manual 4.2 The different server and UPS shutdown sequences 4.2.1 Extended power outage, shutdown initiated by the Shutdown Timer During battery backup time, the Shutdown Timer of the Network Management Card is reached: after a userdefined backup time period, the shutdown of all servers is initiated, followed by the UPS shutdown (depending on its configuration). The UPS restarts when utility power is restored (depending on its configuration).
www.mgeups.com Network Management Cards User Manual 4.2.1.1 Main UPS outlet Shuts down after the ShutDown Timer + Shutdown Duration after having stopped the servers Restarts when utility power is restored (possibility of programming a restart delay) Utility Trap 17 Trap,11, Trap 29 ShutdownTimer Trap 18 Trap 31 Shutdown Duration Trap 32 NSM / UMC Shutdown Reboot Main outlet 4.2.1.
www.mgeups.com Network Management Cards User Manual 4.2.1.3 Programmable outlet 2 Shuts down after Shutoff Delay 2 after having stopped the servers Restarts when utility power is restored by applying Restart Delay 2 Trap 29 ShutoffDelay 2 Trap 31 UM-Client Restart Delay 2 Shutdown Duration.
www.mgeups.com Network Management Cards User Manual 4.2.2 Extended power outage, shutdown initiated by the “Low battery power” message When the ”Low battery power” message is displayed, the UPS is shut down after taking into account the shutdown duration of the servers. “Low battery power”: The message appears if either of the two following criteria is checked: - Low Battery Level - Minimum remaining backup time (Low Battery Delay) 4.2.2.
www.mgeups.com Network Management Cards User Manual 4.2.2.3 Programmable outlet 2 Trap 29 ShutoffTimer.2 Trap 31 Restart Delay.2 Sh`down Duration.
www.mgeups.com Network Management Cards User Manual 4.2.3 Extended power outage, shutdown initiated by the Shutdown Timer, but utility restoration before the end of the Shutdown Duration If utility power is restored before the end of the Shutdown Duration, the UPS is shut down after the Shutdown Duration for a period equal to the forced reboot time delay 4.2.3.
www.mgeups.com Network Management Cards User Manual 4.2.3.3 Programmable outlet 2 Trap 29 ShutoffTimer.2 Trap 31 Restart Delay.2 Shutdown Duration.
www.mgeups.com Network Management Cards User Manual 4.2.4 Off/On command Off/On command is sent from the “UPS control” page 4.2.4.1 Main outlet Utility Off command with a shutdown delay = 2 minutes Trap 29 2 minutes Trap 31 NSM / UMC On command with a restart delay = 0 minutes Shutdown Duration Trap 32 Shutdown Reboot Main outlet 4.2.4.2 Programmable outlet 1 Trap 29 ShutoffTimer.1 Trap 31 Restart Delay.1 Shutdown Duration.
www.mgeups.com Network Management Cards User Manual 4.2.4.3 Programmable outlet 2 Trap 29 ShutoffTimer.2 Trap 31 Restart Delay.2 Shutdown Duration.
www.mgeups.com Network Management Cards User Manual 5 Configuration in local mode and via Telnet 5.1 Configuration in local mode ◗ Use the cable supplied with the card. ◗ Connect the card to a computer equipped with a hyper-terminal type emulator. The serial link should be set at 9600 bauds, 8 bits, no parity, 1 stop bit and no flow control. ◗ Check that UPS power is on. ◗ A few seconds after terminal opening, press the "Enter” button.
www.mgeups.com Network Management Cards User Manual 5.1.1 Choice 1: SNMP agent configuration menu The blue lines are those displayed on screen. +============================================================================+ | [ Agent Configuration Menu ] | +============================================================================+ SNMP/Web Agent Version : CA (SN 49DC40116) Indicates the version level of the software and the serial number of the card.
www.mgeups.com Network Management Cards User Manual 7. Community Read-Only : public Enter the name of the read-only community (by default = public) 31 characters maximum 8. Community Read/Write : public Enter the name of the read/write community. This name is used by the UM-Clients to subscribe to the table of notified Clients. It is recommended to personalise this name. Value by default “public”. 31 characters maximum 9. HTTP Login Username : MGEUPS Text field limited to 10 characters.
www.mgeups.com Network Management Cards User Manual 5.1.2 Choice 2: UPS parameters The blue lines are those displayed on screen. +============================================================================+ | [ UPS Parameters Menu ] | +============================================================================+ SNMP/Web Agent Version : CAb8 (SN 49DC40116) Ethernet address : 00 E0 D8 09 85 78 Agent BIOS Version : AB 1. Log Periodicity : 60 Value between 20 and 99999.
www.mgeups.com Network Management Cards User Manual COMMANDS 1. Modify - Modify an entry of table 2. Reset - Reset an entry to default from table 0. Return to previous menu Please Enter Your Choice => This menu enables configuration of access to the four supervision stations (identified by the IP address) with read/write community names different to those already defined in the card “1” menu. First enter the figure corresponding to the command to be carried out, then the number of the target input.
www.mgeups.com Network Management Cards User Manual 5.2 Configuration via Telnet You can access the configuration menu (see “configuration in local mode” section) from a station equipped with the Telnet protocol. As soon as the card is accessible on the network, enter the command: telnet < card IP address > to access the menu. The password defined by default is MGEUPS. The card will disconnect automatically after 3 minutes of inactivity.
www.mgeups.com Network Management Cards User Manual 6 Maintenance 6.1 Software upgrade 6.1.1 Card software upgrade using Mupgrade (Windows) 6.1.2 Card software upgrade via TFTP (UNIX and Windows) 6.1.3 Card software upgrade via the serial link Read the relevant documentation available for download on the www.mgeups.com web site, in the “Download area – embedded Software” section.
www.mgeups.com Network Management Cards User Manual 7 Appendices 7.1 Tables of alarms and events 7.1.
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www.mgeups.com Network Management Cards User Manual 7.1.
www.mgeups.com Network Management Cards User Manual 7.2 Glossary Bootp: Protocol based on UDP used to allocate an IP address corresponding to an Ethernet card during the startup phase. Defined by the RCF 951 Community name: Access key to access SNMP agent information DHCP Dynamic Host Configuration Protocol This IETF protocol enables remote, automatic, self-configuration of the IP addresses of a workstation.
www.mgeups.com Network Management Cards User Manual MD5 Message Digest 5. Algorithm producing an output message from an input message of arbitrary length, in the form of a replica or s mary 128 bit message. Intended for digital signature applications requiring large files to be compressed in total security before being coded with a private key, using a public key algorithm, like RSA. MIB MANAGEMENT INFORMATION BASE - Group of software commands to control and administrate a device through the network.
www.mgeups.com Network Management Cards User Manual Programmable outlet (controlled outlet): Outlet that can be remote-switched on or off. UM-Client components enable management of such outlets. REBOOT – To restart a system after an interruption. – To perform an obstacle-free “reboot”, it is essential that the system is correctly and carefully shut down beforehand. – The reboot is usually automatic if the computer is re-supplied with electricity (from the utility or from the UPS).
www.mgeups.com Network Management Cards User Manual This term describes an event that affects an MIB variable. Traps are sent to the manager, which is programmed to perform specific tasks upon reception of the traps. UM-Client UM-Client is a legacy software package (SNMP manager) that uses the information sent by the agent dedicated to the MGE UPS in order to inform users of the computer of the power quality status.
