Advanced Manual
- 9 -
Troubleshooting 
This section describes possible causes and solutions for the 
following problems:
• Unit will not turn on. 
• WIRING OK indicator LED is not illuminated. 
Unit will not turn on 
Probable Cause:  Input power cord is not connected 
properly.
Solution:  Ensure the supplied power cord is 
connected securely at both ends.
Probable Cause:  No power or insufficient power at wall 
outlet.
Solution:  Ensure the wall outlet has good power 
by checking it with a voltmeter, or by 
plugging in a known good device.
Note: The unit will not turn on and accept incoming 
utility power if the power is outside the acceptable 
range.
Note: If the problem is not resolved, contact APC Technical 
Support at 888-88APCAV or visit: www.apcav.com.
Probable Cause:  Unit is overloaded. 
Solution:  If the 
Overload LED is illuminated, we 
recommend that the load be reduced by 
unplugging the connected devices on at 
a time. 










