User`s guide

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USER’S GUIDE AUTOMATIC TRANSFER SWITCH
176
Cannot access the
control console
through a serial
connection
Make sure that you did not change the baud rate. Try 2400,
9600, 19200, or 38400.
Cannot access the
control console
remotely
• Make sure you are using the correct access method (Telnet
or SSH). An Administrator can enable these access methods
through the Telnet/SSH option of the Network menu. By
default, Telnet is enabled. Enabling SSH automatically
disables Telnet.
• For Secure SHell (SSH), the Management Card may be
creating a host key. The Management Card can take up to 5
minutes to create this host key, and SSH is not accessible
during that time.
Cannot access the
Web interface
• Verify that HTTP or HTTPS access is enabled.
• Make sure you are specifying the correct URL — one that is
consistent with the security system used by the Management
Card. SSL requires https, not http, at the beginning of the
URL.
• Verify that you can ping the adapter.
• Verify that you are using a Web browser that is supported for
the Network Management Card. See
Supported Web
browsers
.
• If the Network Management Card has just restarted and SSL
security is being set up, the Management Card may be
generating a server certificate. The Management Card can
take up to 5 minutes to create this certificate, and the SSL/
TLS server is not available during that time.
Problem Solution