Specifications

For more information, visit APC’s Web site at www.apcc.com or call your local APC office

Global Service Programs

Quick-start plan

Highest level of service combines Start-up service and On-site support service, plus 7 x 24 telephone technical

support with 1-hour response time.

Start-up service

• APC-certified quality engineer verifies proper wiring of APC hardware

• Power on and test APC hardware

• Attach appropriate loads to your APC UPS

• Includes all parts, internal batteries, labour, and travel expenses

On-site support service

• Next business day on-site repair service

• Power Plan extended warranty

• Includes all parts, internal batteries, labour and travel expenses

• Support can be upgraded to 7 x 24

Power Plan extended warranty

• Extends product’s standard warranty by 1 or 3 years

• All parts and internal batteries are covered, all delivered to your site by next business day

• Standard telephone technical support coverage

• Technical support coverage can be upgraded to 7 x 24

All service programs are based on product “T” level - please refer to product specification pages for the correct

“T” level of your product. For more information, visit www.apcc.com/support to access the Service Configurator

and more program specifics.

Awards

APC has won more awards than all of our competitors combined.

Award Publication Year

Editors Choice Windows 2000 (Australia) 2000

Gold Award Channels Asia (Asia) 1999

Platinum Award PC Week Asia 1999

Best Personal UPS Computerworld (Singapore) 1999

Best Workgroup UPS Computerworld (Singapore) 1999

Best UPS brand with users PC Week Survey (Thailand) 2000

Best UPS brand with organisations PC Week Survey (Thailand) 2000

Best Buy Computer Shopper (US) 1999

Best Buy 2200 Network Solutions (Korea and UK) 1999

Best Product of the Year PC World (India) 1998

Best Security Hardware Secure Computing Magazine (UK) 1998

Editor’s Choice Award LAN Times 1998

Editor’s Choice Award ComputerWorld 1998

Product of the Year, Power Protection Category Networking Solutions 1998

Editor’s Choice Award Computer and Network 1998

The Choice of Info Info Exame (Brazil) 1999

Editor’s Choice Award Computer Reseller News 1998

Editor’s Choice Award PC Expert (France) 1999

Channels' Choice for

UPS Devices