Specifications

For more information about all APC products, go to www.apcc.com

Quick-start plan

Highest level of service combines Start-up Service and next business day

On-site support service

• 7 x 24 telephone technical support with 1 hour response

• 1 or 3 year warranty extension

Start-up service

• APC-certified quality engineer verifies proper wiring of APC hardware

• Start up unit and perform comprehensive diagnostic and self-tests

• Attach appropriate loads to your APC UPS

• Includes all parts, labor, and travel expenses

• Train your support staff on the proper use of the unit

On-site support service

• Next business day on-site repair service

• Power Plan extended warranty (1 or 3 years)

• Includes all parts, internal batteries (delivered next business day)

labor and travel expenses

• 7 x 24 telephone technical support with 1 hour response

Power Plan extended warranty

• Extends product’s standard warranty by 1 or 3 years

• All parts and internal batteries are covered, all delivered to your site by

next business day

• Shipping to and from APC, paid by APC

• 7 x 24 telephone technical support with 1 hour response

All service program pricing levels are based on product “T” level - please

refer to product specification pages for the correct “T” level of your product.

Your APC representative can provide comprehensive pricing and program

specifications. For more information, visit www.apcc.com/support to access

the Service Configurator and more program specifics.

Global Service Programs