User Manual

Message Description
Make sure the device has not been turned
off or disconnected from the network.
Correct any network connection problem.
Note: If the problem persists, contact APC
Support ( http://www.apc.com/support ).
Failed: Unable to transfer configuration
A problem occurred, after the server logged
on to the device successfully, that prevented
the server from transferring the
configuration.
Recommended Action: Make sure the
access settings have not changed at the
server or device, and the appropriate file
transfer protocol is still enabled at the
device.
Make sure the device has not been turned
off or disconnected from the network.
Correct any network connection problem.
Note: If the problem persists, contact APC
Support ( http://www.apc.com/support ).
Failed: Unable to retrieve configuration
A problem occurred, after the StruxureWare
Central server transferred the configuration
to the device successfully, that prevented
the server from verifying that the
configuration was successful by retrieving a
copy of the configuration from the device.
Recommended Action: Make sure the
access settings have not changed at the
server or device, and the appropriate file
transfer protocol is still enabled at the
device.
Make sure the device has not been turned
off or disconnected from the network.
Correct any network connection problem.
Note: If the problem persists, contact APC
Support ( http://www.apc.com/support ).
Failed: Connection timed out
A network or file transfer protocol
communication problem prevented the
StruxureWare Central server from logging
on before the Timeout identified in the
"Device File Transfer Settings" display
expired.
Recommended Action: Make sure the
device is turned on and online, and the
appropriate file transfer protocol is enabled
at the device.
Also, make sure the "Device File Transfer
Settings" display includes the correct
StruxureWare Central 6.3.0
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