User Manual

The following error messages can be reported as the Status for a device while the
configuration process is either ongoing, or completed.
Note: No information is provided for the three progress messages ( Retrieving
configuration, Transferring configuration, and Waiting for configuration to load), or
for the Configuration successful message.
Message Description
Incomplete configuration
The configuration finished, but not all
settings were applied successfully. Either
the destination device doesn't support the
applied setting, or the configuration process
failed to overwrite an existing setting value.
Recommended Action: This can occur
when different types of devices are selected
for the source and destination devices (for
example, a Rack PDU and Smart-UPS).
Select devices that match, and try again.
This can also occur when an applied value
does not fall into the allowed values range/
list (such as a string that exceeds the
maximum length, False rather than
Enabled, etc.).
Note: You can select the device and click
Configuration Results to access the
"Configuration Results" display and review
the settings that failed to be configured.
Failed: Unable to connect
A network or file transfer protocol
communication problem exists.
Recommended Action: Make sure the
device is turned on and online, the
appropriate file transfer protocol is enabled
at the device, and that the "Device File
Transfer Settings" display settings used to
access the device include the device's
correct port number.
Correct any network connection problem.
Note: If the problem persists, contact APC
Support ( http://www.apc.com/support ).
Failed: Unable to log on
The StruxureWare Central server does not
have the appropriate file transfer protocol
settings needed to log on to the device, or
communication was lost after the
connection was successful.
Recommended Action: Make sure the
access settings needed to log on to the
device are defined in the "Device File
Transfer Settings" display, and the
appropriate file transfer protocol is still
enabled at the device.
StruxureWare Central 6.3.0
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