Contents Introduction--1 OSD Operation--5 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 OSD navigation 6 OSD main menu headings 6 OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 OSD default settings 17 Hot-Plugging--18 Description and Availablility . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keystroke Sequences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Selecting the active port 24 Auto Scan 24 Skip mode 26 Hot Key Beeper control 26 Hot Key summary table 27 Firmware Upgrade--28 Product Information--31 Warranty and Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Limited warranty 31 Warranty limitations 31 Obtaining service 32 Life-Support Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction Product Description KVM Switch capabilities • Add or remove switches or computers without having to remove power from the switch. Features of the KVM Switch • The "keep-alive" feature assures all the keyboard and mouse connections work properly if the KVM Switch loses power temporarily. • Auto-sensing of KVM station positions for serially-connected installations, which are indicated on the front panel LED. • Port names automatically reconfigure when the station sequence is changed.
Front panel (AP5202 shown) 1 KVM Switch 2 3 4 11 12 5 6 7 13 14 15 8 10 16 F/W UPGRADE LOC AL NORMAL RECOVER RESET 9 DISABLE REMOTE POWER STATION ID REMOTE REMOTE CONSOLE UPGRADE ON LIN E SELECTED kvm switch USER’S GUIDE Item Description Port LEDs Each Port LED provides status information about a corresponding computer port. Each port consists of a left (Online) and right (Selected) LED pair.
Item Remote console Description To use a remote console, plug the serial cable into the RJ-45 connector. When both a local and remote console are present, both can access the switch (not simultaneously). Push the Disable Remote button to toggle between the remote and the local console. The Local and Remote LEDs indicate which console is currently in use.
Rear panel (AP5202 shown) CONSOLE POWER 100-240V--1A, 50/60Hz kvm switch USER’S GUIDE CHAIN IN N/A FOR ST No.1 16 15 14 13 12 11 10 9 CHAIN OUT 8 7 6 5 4 3 2 1 Item Description Power inlet 3-pin, AC power inlet Power switch Rocker-style switch for turning the switch on or off Mouse connector Connects to a PS/2-style mouse Chain In port Serially connects one KVM Switch to another.
OSD Operation Overview The OSD also provides security over the KVM. For example, the administrator can assign access privileges to users, such as the right to access or view certain computers connected to the KVM. The OSD main menu displays a list of function key controls, connected computers, and symbols that indicate the status of a computer. The OSD includes a two-level password system: Administrator and User. To activate the OSD main menu: 1.
OSD navigation Use any of the following methods to navigate the OSD main menu screen: • To dismiss the main menu and deactivate the OSD, press ESC or click the X at the upper-right hand corner of the screen. • To log off of the OSD, press F8 or click F8 LOUT at the top of the screen. • To move up or down through the list one screen at a time, press the PGUP or PGDN key or click the up or down arrow symbols on the OSD’s right scroll bar.
OSD Functions The OSD provides a series of function keys to configure and control various computer operations. For example, you can switch to any port, scan selected ports, and limit the list of ports you want to view. You can also manage port names or make OSD setting adjustments. To access any OSD function do one of the following: • Click a function key menu option located at the top of the main menu screen. A submenu appears that corresponds to your selected function key.
LIST (F2). To activate the LIST function, press F2 or click the F2 menu option located at the top of the main menu screen. LIST allows you to broaden or narrow the scope of ports listed on the OSD. To activate a submenu option, move the highlight bar to the desired option, and press ENTER. An icon to the left of the menu option indicates your selection. Main Option Description ALL Lists all the ports on the installation. POWERED ON Lists only those ports with attached computers that are turned on.
Main Option Description OSD HOTKEY Selects which hotkey combination activates the OSD: press SCROLL LOCK twice or press CTRL twice. The default hotkey combination is SCROLL LOCK. The CTRL hotkey combination may conflict with other programs running on computers. PORT ID DISPLAY POSITION Allows you to position the Port ID display on your monitor. The upper-left corner is the default position. To position the Port ID display anywhere on the screen, use the mouse or arrow keys.
Description SCAN/SKIP MODE Select the computer accessed in Skip (see SKP (F5)) and Auto Scan (see SCAN (F7)) mode. The default is ALL. Select from: • ALL: all ports set as accessible (see SET ACCESSIBLE PORTS) by a user. • POWERED ON: all ports set as accessible by a user and receiving power. • QUICK VIEW: all ports set as accessible by a user and selected as Quick View ports (see SET QUICK VIEW PORTS).
Main Option Description SET USERNAME AND PASSWORD Sets username and passwords for one administrator and four users: 1. Select either the administrator or user fields, 2. On password screen, enter a username and a unique password consisting of up to 15 alphanumeric characters. 3. Reenter the password in the Confirm field, and press ENTER. Press ESC to return to the previous menu. NOTE: To modify or delete an existing username or password, press BACKSPACE to erase the characters.
Description EDIT PORT NAMES You can assign a unique name to each port to recognize a port’s corresponding computer. To create, modify, or delete port names: 1. Click on or highlight a port using the navigation keys, and press ENTER. 2. Type in a new port name or modify/delete an existing name.
Main Option Description SET QUICK VIEW PORTS Quick View ports allow users to scan and view selected ports, saving time for a large installation base. Setting a port as a Quick View port causes the following: • If a user selects either the QVIEW or QVIEW + POWER ON options for LIST (F2), only those ports selected as Quick View appear in the main menu list. • If a user selects either the QVIEW or QVIEW + POWER ON options for SCAN/SKIP MODE, only those ports selected as Quick Views are auto-scanned.
To recover from a lost password: 1. Turn off the power to the KVM Switch. 2. Open the cover of KVM Switch, and short the jumper marked "Restore Default Password". 3. Turn the power of KVM Switch while this jumper is shorted. Wait until the LEDs stop blinking and then turn off the power. 5. Turn the power back on for the KVM Switch. The assigned user names and passwords will all be cleared. Start the OSD with the default user name and password. SKP (F5).
BRC (F6). To activate the BRC function, press F6 or click the F6 menu option located at the top of the main menu screen. The BRC function is especially useful for performing operations on multiple computers, such as a system-wide shutdown or software upgrade. For example, if you turn Broadcast on and press CTRL + ALT + DEL, all computers listed on the OSD reboot. F6 BRC works with the LIST function. LIST defines the ports that appear in the OSD main menu list.
SCAN (F7). To activate the SCAN function, press F7 or click the F7 menu option at the top of the main menu screen. SCAN allows you to switch automatically among available computers at regular user-defined intervals. The SCAN function operates as follows: • Use F3 SET Scan Duration (see SCAN DURATION) to set the amount of time each port displays on-screen each time you activate SCAN. Press SPACEBAR to stop at a particular port and exit Auto Scan Mode.
After you reenter the OSD, the OSD main menu appears and the screen stays blank. You must input your password to continue. After re-entry, if you immediately press ESC without first selecting a port from the OSD menu, a Null Port message appears on-screen. Press the OSD hotkey to display the OSD main menu screen.
Hot-Plugging Description and Availablility This feature may not work properly if your computer operating system does not support hot-plugging. kvm switch USER’S GUIDE The KVM Switch supports hot-plugging: you can remove or add components to the system by unplugging or plugging their cables at the ports without shutting down the unit.
Operation Switching station positions Switch KVM station positions by unplugging a KVM station from one port and plugging it into a different one. Then, reset the OSD to correspond the change for the OSD menus. Hot-Plugging computer ports Manually reconfigure the OSD information for the new port information so that the OSD menus correspond to the change. See SET (F3) and ADM (F4) for details. Hot-Plugging console ports You can hot-plug the keyboard, the monitor, and the mouse.
If there is no response to keyboard or mouse input, press the Reset switch on the front panel. Powering off and restarting After turning off the KVM Switch for any reason, perform these steps. Before applying power to the KVM Switch: Unplug the power cord of any computer with the Keyboard Power On function enabled; otherwise, the station continues to receive power from the computers. 2. Wait 10 seconds, and then plug in the KVM Switch. 3. Apply power to the computers only after the KVM Switch is running.
Port ID numbering Each computer port on a KVM Switch system has a unique assigned Port ID. The Port ID includes two parts: a Station Number and a Port Number. • Station Number—A two-digit number indicating the switch's position in the cascading sequence. The Station Number corresponds to the number displayed on the front panel Station ID LED. • Port Number—A two-digit number indicating the corresponding connection port on the switch station.
Hot Key Operation Features Purpose Hot Key Port Control Hot Key Port Control allows you to monitor a computer directly from the keyboard. The KVM Switch includes the following Hot Key Port Control features: • Selecting the Active Port • Auto Scanning • Skip Mode kvm switch USER’S GUIDE Hot Keys allow you to use keyboard sequences that perform a variety of actions for KVM Switch operations.
Activating Hot Key Mode To activate or deactivate Hot Key mode, press NUM LOCK and the hyphen key at the same time. When Hot Key mode is active, the following changes occur: • Caps Lock and Scroll Lock LEDs flash in succession. These stop flashing and revert to normal status after you exit Hot Key mode. • The screen displays the words Hot Keys and all subsequent keyed-in Hot Key information. • Ordinary keyboard and mouse function have no effect.
Keystroke Sequences Selecting the active port Each computer port is assigned a Port ID. Directly access any computer on the installation with a Hot Key combination that specifies the Port ID of the connected computer’s port. 1. Activate Hot Key mode by pressing NUM LOCK and the hyphen key at the same time. 2. Enter the Port ID. The Port ID displays on the Command Line as you type each number. For example, enter 0305 to switch to Port 5 of the third KVM Switch on the chain.
Setting the Scan Interval. Use the Scan Duration setting of the OSD SET function to set the amount of time Auto Scan waits on each port. You can also change the scan interval before activating Hot Key Auto Scanning with the following Hot Key combination: 1. Activate Hot Key mode by pressing NUM LOCK and the hyphen key at the same time. The letter T and the numbers display on the command line as you type them. Use BACKSPACE to erase an incorrectly typed number. 3. Press ENTER. Activating Auto Scan.
While Auto Scan mode is in effect, ordinary keyboard and mouse functions are suspended and only Auto Scan mode-compliant keystrokes and mouse clicks may be input. For normal control of the console, exit Auto Scan mode. Skip mode To activate Skip mode: 1. Activate Hot Key mode by pressing NUMLOCK and the hyphen key at the same time. 2. Skip by pressing the arrow keys. 3. To exit Skip mode, press ESC or SPACEBAR.
Hot Key summary table The following table summarizes Hot Key operations on the KVM Switch: Action Port ID Switches access to the computer corresponding to the port ID. T + number 1–255 Sets the Auto Scan interval to a number of seconds from 1 to 255. A • Activates Auto Scan mode. • To pause Auto Scan, press P or left-click the mouse. • To resume Auto Scan, press any key or left-click the mouse. Activates Skip mode and skips from the current port to the preceding port.
Firmware Upgrade How to Upgrade Firmware Check for the latest information, and download new versions of the firmware upgrade package at www.apc.com. This chapter explains how to retrieve the firmware upgrade software and complete the upgrade process. Before you begin 1. Use a computer that is not part of your KVM system and visit www.apc.com. Select your device model name to view a list of available firmware upgrade packages. 2.
5. From your KVM switch console, activate the OSD (see OSD Operation), and select the F4 ADM function. 6. Scroll to FIRMWARE UPGRADE, and press ENTER. 7. Press Y to activate the firmware upgrade mode. Starting the upgrade To upgrade your firmware: – Double-click the file icon. – Click Start and then Run. Type the path to the file you want to open. 2. After the Firmware Upgrade Utility Welcome screen appears, read the License Agreement. Select I Agree, and click Next.
– If you did not enable Check Firmware Version, the utility installs the files without comparing the device firmware version with that of the upgrade files. 5. To abort the upgrade procedure before completion, click Cancel. An alert message appears warning you that stopping at this point may cause the device's firmware to be lost. You can continue or abort the cancel operation. 6.
Product Information Warranty and Service APC warrants the KVM Switch to be free from defects in materials and workmanship for a period of two years from the date of purchase. Its obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. This warranty does not apply to equipment that has been damaged by accident, negligence, or misapplication or has been altered or modified in any way. This warranty applies only to the original purchaser.
Obtaining service To obtain support for problems with your KVM Switch: 0 1. Note the serial number and date of purchase. The serial number is printed on a label on the bottom of the KVM Switch. 3. If you must return the product, the technician will give you a return material authorization (RMA) number. If the warranty expired, you will be charged for repair or replacement. 4. Pack the unit carefully. The warranty does not cover damage sustained in transit.
Life-Support Policy General policy American Power Conversion (APC) does not recommend the use of any of its products in the following situations: • In life-support applications where failure or malfunction of the APC product can be reasonably expected to cause failure of the life-support device or to affect significantly its safety or effectiveness.
Index A H ADM Hot Key 22 12 12 11 11 11 Administrator 5 Auto Scan 24 activation 25 exiting 25 pausing 25 setting the interval time 25 activation 23 selecting the active port 24 Hot Key mode Auto Scan 24 Hot-Plugging 18 computer ports 19 console ports 19 K Keep-Alive 1 B L Beeper 12 BRC 15 Broadcast mode 15 LED Online 2 LEDs 2 Online 2 Port 2 Power 3 Selected 2 Station ID 3 D kvm switch USER’S GUIDE edit port names restore defaults set logout times set passwords set usernames Disable R
OSD Function, access 7 OSD main menu 5 P Password lost 14 setting 5 Port ID 21 Port LED 2 Power, removing 20 R Reset 2 Restarting the Switch 20 S SCAN 16 Scan/Skip Mode 16 Screen Blanker 10 SKP 14 Station ID LED 3 Station IDs reset 13 Switching station positions 19 kvm switch USER’S GUIDE Port Number 21 Station Number 21 U Username 11 ® 36
APC Worldwide Customer Support Connect to localized APC Web sites for specific countries, each of which provides customer support information. – www.apc.com/support/ Global support with FAQs, knowledge base, and e-support. • Contact an APC Customer Support center by telephone or e-mail.
Copyright 990-1745 12/2003 kvm switch USER’S GUIDE Entire contents copyright © 2003 American Power Conversion. All rights reserved. Reproduction in whole or in part without permission is prohibited. APC and the APC logo are trademarks of American Power Conversion Corporation and may be registered in some jurisdictions. All other trademarks, product names, and corporate names are the property of their respective owners and are used for informational purposes only.
