Owners manual

Back-UPS BX1300/1500 G/G-CA, BN1350G 9

Specifications

Service

If the unit requires service, do not return it to the dealer. Follow these steps:

1. Review the Troubleshooting section of the manual to eliminate common problems.

2. If the problem persists, contact Schneider Electric IT (SEIT) Customer Support through the APC by Schneider

Electric Web site, www.apc.com.

a. Note the model number and serial number and the date of purchase. The model and serial numbers are

located on the rear panel of the unit and are available through the LCD display on select models.

b. Call SEIT Customer Support and a technician will attempt to solve the problem over the phone. If this is not

possible, the technician will issue a Returned Material Authorization Number (RMA#).

c. If the unit is under warranty, the repairs are free.

d. Service procedures and returns may vary internationally. Refer to the APC by Schneider Electric Web site for

country specific instructions.

3. Pack the unit in the original packaging whenever possible to avoid damage in transit. Never use foam beads for

packaging. Damage sustained in transit is not covered under warranty.

4. Always DISCONNECT THE UPS BATTERIES before shipping. The United States Department of

Transportation (DOT), and the International Air Transport Association (IATA) regulations require that

UPS batteries be disconnected before shipping. The internal batteries may remain in the UPS.

5. Write the RMA# provided by Customer Support on the outside of the package.

6. Return the unit by insured, pre-paid carrier to the address provided by Customer Support.

Model 1500 VA 1350 VA 1300 VA

Maximum Load 865 W 810 W 780 W

Nominal Input Voltage 120 Vac

Online Input Voltage Range 88 Vac to139 Vac

Automatic Voltage Regulation + 11.5% Boost Only

Frequency Range 50/60 Hz ± 1 Hz

On battery Waveshape Step approximated sinewave

Typical Recharge Time 16 hours

Transfer Time 8 ms, maximum

Operating Temperature 0

to 40

C (32

to 104

Storage Temperature -5

to 45

C (23

to 113

Unit Dimensions 11.9 × 4.4 × 15.0 in (30.1 × 11.2 × 38.2 cm)

Unit Weight 23.8 lbs (10.8 kg) 22.8 lbs (10.4 kg)

Interface USB

On Battery Runtime Go to: http://www.apc.com/product

EMC Compliance This device complies with part 15 of the FCC rules. Operation is subject to the following two

conditions:

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including interference that may cause

undesired operation.