Installation manual

28 AIS® 3000 & XR Battery Enclosure 10-40kVA, 400V, Operation Manual – 990-2259
How to Obtain Replacement Parts
To obtain a replacement part, contact APC Customer Support (see rear cover).
1. In the event of a Battery Module failure, the display may show additional “fault list” screens.
Press any key to scroll through these fault lists, record the information, and relay it to the APC
representative.
2. If possible, call APC Customer Support from a telephone that is within reach of the UPS display
interface so that you can gather and report additional information to the APC representative.
3. Be ready to provide a detailed description of the problem. Our representative will help you
solve the problem over the telephone, if possible, or will give you a Return Material
Authorization (RMA) number. If a module is returned to APC, this RMA number must be
clearly printed on the outside of the package.
4. If the UPS is within the warranty period, repairs will be performed free of charge. If it is not
within the warranty period, there will be a charge for repair.
5. If the UPS is covered by an APC service contract, have that information available and give it to
the representative.
Orderable parts
See Factory Warranty section for more information.
Description APC SKU No.
AIS
®
3000 XR Battery Enclosure with DC breaker, DC fuses with 2 Battery
Modules (expandable to 6)
ISVTBXR2B6S
AIS
®
3000 XR Battery Enclosure with DC breaker, DC fuses and 6 Battery
Modules
ISVTBXR6B6S
AIS
®
3000 XR Battery Enclosure with DC fuses and 2 Battery Modules
expandable to 6
ISVTXR2B6S
AIS
®
3000 XR Battery Enclosure with DC fuses and 6 Battery Modules ISVTXR6B6S
Battery Module SYBT4
Network Management Card with Environmental Monitor AP9619
Air filter (12 pcs) for 523mm ISVTOPT1
Air filter (12 pcs) for 352mm ISVTOPT2