Installation manual

InRow RD Fluid Cooled Operation and Maintenance40
Troubleshooting
Problem Possible Cause Corrective Action
Controls erratic or
inoperative
• Inlet temperature to
cooling unit is higher
than rated maximum
temperature
• Reduce the load or add additional cooling equipment.
Fans fail to start • Power supplies are not
operating properly
• Confirm that the power supplies are seated properly and fully
engaged. This is indicated by a green LED.
• Confirm that the cooling unit is plugged in and is receiving
power.
• Failed power supply • Replace the power supply if the LED is red.
• Cooling unit shutdown
due to an external
command
• Temporarily remove the user contact cable, if it is connected.
• Single fan fails to start • Replace the fan.
Cooling unit cannot obtain
setpoint
• Improper placement of
remote temperature
sensor
• Verify that the remote temperature sensor is properly located
in the cold aisle.
• Dirty filter • Clean the filter.
• Dirty coil • Clean the coil.
• Valve/actuator
malfunction
• Fully open the valve.
• Application error • For assistance, contact APC at a number on the back cover of
this manual.
• Entering water
temperature is too high
• Verify that the temperature of the cooling unit water supply is
within the specified range.
• Heat load is too far away • Place the cooling unit closer to the heat load.
Water carryover • Improper fan speed
selected
• This applies to RACS and HACS modes only. Select the next
highest fan speed setting. For example, change the fan speed
setting from Med/Low to Low.
Inlet water temperature is
too low
• Verify that the temperature of the inlet water is within the
specified range.
• Room humidity is too
high/low
• Improve room sealing.
Temperature control not
tight enough
• Improper placement of
remote temperature
sensor
• Verify that the remote temperature sensor is properly located
in the cold aisle.
Water on outside of cooling
unit
• Condensate drain hose is
not connected or not
properly routed outside
the cooling unit
Verify that the condensate drain hose is properly connected to
the pump and properly routed outside of the cooling unit.
• Verify that the condensate drain line does not exceed 4.9
meters (16 feet) lift and 15.4 meters (50.0 feet) horizontal
run.
• Leak in piping system • Locate and repair the leak.
• Cooling unit not leveled
properly
• Adjust the leveling feet of the cooling unit.
• Damaged piping
insulation
• Identify damaged area and repair the insulation.