Specifications

InRow RC Operation and Maintenance34
Recovering From a Lost Password
Use a local computer (a computer that connects to the InRow RC through the serial port) to access the
control console.
Note: To access the serial port, remove the rear panel and lower air filter of the InRow RC.
1. Select a serial port at the local computer,
and disable any service that uses that port.
2. Connect the APC modem cable (APC part
number 940-0103) to the selected port on
the computer and to the serial port at the
InRow RC (use the DB-9 connector on the
back of the electrical board).
3. Run a terminal program (such as
HyperTerminal
®
) and configure the
selected port as follows:
– 9600 bps
– 8 data bits
–no parity
– 1 stop bit
– no flow control
4. Press the Reset button on the back of the electrical panel, immediately press
ENTER, repeatedly if
necessary, to display the User Name prompt.
Note: If you do not press the
ENTER key before 5 seconds elapse you must press the
Reset button again.
If you are unable to display the User Name prompt, verify the following:
– The serial port is not in use by another application.
– The terminal settings are correct as specified in step 3.
– The correct cable is being used as specified in step 2.
5. Press the Reset button on the electrical panel. The Status LED will flash alternately orange and
green. Immediately press the Reset button on the electrical panel a second time while the LED is
flashing to reset the user name and password to their defaults temporarily.
6. Press
ENTER as many times as necessary to redisplay the User Name prompt, then use the default,
apc, for the user name and password. (If you take longer than 30 seconds to log on after the User
Name prompt is redisplayed, you must repeat step 5 and log on again.)
7. From the Control Console menu, select System, then User Manager.
8. Select Administrator, and change the User Name and Password settings, both of which are
now defined as apc. Select Accept Changes to store the new user name and password values.
9. Press
CTRL+C, log off, reconnect any serial cable you disconnected, restart any service you
disabled, reinstall the lower air filter, and replace the rear panel.
Upgrading Firmware
For a complete description on how to download a firmware upgrade for your APC InRow RC
and transfer it to the unit, see the User’s Guide on the provided Utility CD.
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DB-9 connector
Reset button