User Manual English APC Smart-UPS® 5000 VA 208/230 Vac Tower/Rack-Mount 5U Uninterruptible Power Supply 990-8500 03/2007
Contents Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About this UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Unpack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction About this UPS The American Power Conversion (APC®) Uninterruptible Power Supply (UPS) provides protection for electronic equipment from utility power blackouts, brownouts, sags and surges. The UPS filters small utility line fluctuations and isolates electronic equipment from large disturbances by internally disconnecting from utility line power. The UPS provides continuous power from the internal battery until utility power returns to safe levels or the battery is fully discharged.
Specifications Temperature Operating Storage Maximum Elevation Operating Storage This unit is intended for indoor use only. Select a location sturdy enough 32° to 104° F (0° to 40° C) to handle the weight. 5° to 86° F (-15° to 30° C) charge the UPS battery every six months Do not operate the UPS where there 86° to 113° F (30° to 45° C) charge the UPS battery every three months is excessive dust or the temperature or humidity are outside the specified limits.
Install unit in rack Ensure rack stability prior to installing devices in the rack. The UPS should be installed at or near the bottom of the rack. When installing rails in the rack, install two cage nuts above each rail, (see diagram). Secure the UPS in the rack using the four cage nuts and eight ornamental screws included in the package.
Rack-mount to tower conversion procedure The UPS and the battery modules are heavy. Remove the battery modules to lighten the UPS during installation. Refer to the battery removal instructions on the packaging. Install stabilizer brackets Stand the UPS on the side with the embossed marks. Secure a stabilizer bracket (supplied), to both sides of the UPS. Secure each bracket with two pan head locking screws (supplied).
Input hardwire 230 V models only Hardwiring must be performed by a qualified electrician. Adhere to all national and local regulations. 1. Use a dedicated branch circuit with a maximum of 32 A of over-current protection, (either a circuit breaker of fuses). A lower rated branch may be used depending on the requirements of the UPS load. Allow an additional 600 W for the UPS during the battery replacement procedure. 2. Switch the circuit breaker OFF prior to connecting equipment and power to the UPS. 3.
Connect batteries Rack-mount configuration Tower configuration Battery disconnect cord Battery disconnect cord After all of the batteries have been connected, tuck the battery cables and the battery disconnect cord in the space provided in the battery doors. This will ensure a secure fit of the bezel to the unit. Configure bezel Snap the display out of the bezel. Rotate the bezel and reinstall the display for a tower configuration.
Connect display cable and install bezel Rack-mount configuration Display cable Tower configuration Display cable Smart-UPS 5000 VA 208/230 Vac Tower/Rack-Mount 5U User Manual 7
Start-up Connect Equipment and Power to the UPS 1. The UPS features a chassis ground connection screw located on the rear panel, for connecting the ground leads on transient voltage devices. Prior to connecting the grounding wire, ensure that the UPS is NOT connected to utility or battery power. 2. Connect equipment to the UPS. 3. 208 V models: Plug the UPS into a two-pole, three-wire, grounded receptacle only. Avoid using extension cords. 230 V models: Refer to the Input Hardwire section in this manual. 4.
Communication Ports SERIAL PORT Use only the supplied cable to connect to the serial port. A standard serial interface cable is incompatible with the UPS. Emergency Power Off The emergency power off (EPO) feature is user configurable. EPO provides immediate de-energizing of connected equipment from a remote location, without switching to battery operation. 1. Use the EPO connector supplied with the UPS. 2. Use a normally-open contact to connect the +24 terminal to the IN terminal.
Operation Display Panels 208 V models 230 V models Display Panel Indicators and Function Buttons Indicator LED Indicator Title Description On Line The UPS is supplying utility power to the connected equipment, (see Troubleshooting). AVR Trim The UPS is compensating for a high utility voltage. Refer to the APC Web site, www.apc.com for AVR settings. AVR Boost The UPS is compensating for a low utility voltage. Refer to the APC Web site, www.apc.com for AVR settings.
Indicator LED 230 V 208 V Indicator Title Diagnostic Utility Voltage The UPS has a diagnostic feature that indicates the utility voltage. The UPS starts a self-test as part of this procedure. The self-test does not affect the voltage display. Press and hold the button to view the utility voltage bar graph indicator. As soon as the on-line LED starts flashing indicating a self-test is in progress, the fiveLED Battery Charge indicator will show the utility input voltage.
Configuration UPS settings Settings are adjusted through PowerChute software or optional SmartSlot accessory cards. Function Factory Default User Selectable Choices Description Automatic Self-Test On startup and every 14 days (336 hours) there after • On startup and every 7 days (168 hours) there after • On startup and every 14 days (336 hours) there after • On startup only • No self-test Set the interval at which the UPS will execute a self-test.
Function Low Battery Warning PowerChute software interface provides automatic, unattended shutdown when approximately two minutes of battery operated run time remains.
Troubleshooting Use this chart to solve minor UPS installation and operation problems. Refer to www.apc.com for assistance with complex UPS problems. Problem and/or Possible Cause Solution UPS will not turn on The battery is not connected properly. button not pushed. Check that the battery connector is fully engaged. Press the button once to power-up the UPS and connected equipment. The UPS is not connected to utility power supply.
Problem and/or Possible Cause Solution The Overload LED is illuminated and the UPS emits a sustained alarm tone The UPS is overloaded. The connected equipment exceeds the specified “maximum load” as defined in Specifications on the APC Web site, www.apc.com. The alarm remains on until the overload is removed. Disconnect nonessential equipment from the UPS to eliminate the overload condition.
Problem and/or Possible Cause Solution There is no utility power There is no utility power and the UPS is off. Use the cold start feature to supply power to the connected equipment front the UPS battery(s). Press and hold the button. There will be a short beep followed by a longer beep. Release the button during the second beep. UPS operates on battery although line voltage exists The UPS input circuit breaker trips. Unplug all nonessential equipment from the UPS. Reset the circuit breaker.
Maintenance, Transport, and Service Replace battery modules This UPS has easy-to-replace, hot-swappable battery modules. Replacement is a safe procedure, isolated from electrical hazards. You may leave the UPS in the rack and connected equipment on during the replacement procedure. Once the batteries are disconnected the connected equipment is not protected from power outages. Refer to the appropriate replacement battery user manual for battery module installation instructions.
Service If the UPS requires service do not return it to the dealer. Follow these steps: 1. Review the problems discussed in Troubleshooting to eliminate common problems. 2. If the problem persists, contact APC Customer Support through the APC Web site, www.apc.com. – Note the model number of the UPS, the serial number located on the back of the unit, and the date purchased. If you call APC Customer Support, a technician will ask you to describe the problem and attempt to solve it over the phone.
Two-Year Warranty The limited warranty provided by American Power Conversion (APC®) in this statement of Limited Factory Warranty applies only to products you purchase for your commercial or industrial use in the ordinary course of your business. Terms of warranty APC warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase.
Regulatory Information Regulatory Agency Approvals, Radio Frequency Warnings, Declaration of Conformity FCC Compliance Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy.
Date of product declaration Smart-UPS 5000 VA 208/230 Vac Tower/Rack-Mount 5U User Manual 21
