User manual

76 Chapter 7 Solving Problems
A Web Module Is Not Working as Expected
Try several strategies to uncover the problem.
• Check the error log in Server Admin for information about why the module might
not be working correctly.
• If the module came with your web server, check the Apache documentation for that
module and make sure the module is intended to work the way you expected.
• If you installed the module, check the documentation that came with the web
module to make sure it is installed correctly and is compatible with your server
software.
For more information on supported Apache modules for Mac OS X Server, see
Chapter 6, “Installing and Viewing Web Modules,” on page 71 and the Apache website
at www.apache.org/docs/mod/.
A CGI Will Not Run
Try this strategy to uncover the problem.
• Check the CGI’s file permissions to make sure the CGI is executable by www. If not,
the CGI won’t run on your server even if you enable CGI execution in Server Admin.
The Server Is Not Working Correctly or Performance Is
Slow
Try this strategy to uncover the problem.
• Turn off the performance cache if it is enabled. See “Improving Performance of Static
Websites (Performance Cache)” on page 37 for more about the cache.