PDF

110
The most valuable aspect of cars is the people they carry.
Therefore, safety should never be compromised. This is
the most important consideration for everybody involved
in making automobiles – from the smallest suppliers to
the manufacturers themselves. As car components become
more and more complex, and as the number of control
units in vehicles increases, the likelihood of a product
failure becomes greater. Quality performance is a key
dierentiator for automotive market success. Our target of
Zero Defect means:
 No quality events and no deviations
 Defect-free product launches
 All processes are under control
 Highest quality image in the market and more business
due to satisfied customers
No compromise when it comes to quality
Infineon established the most comprehensive quality
program called “AUTOMOTIVE EXCELLENCE” in the
semiconductor industry in 2003. The continuation of
the successful “Automotive Excellence” program is
“NEXT LEVEL of ZERO DEFECT” in 2011. The Program is
founded on four pillars: people, products, processes and
production. Due to our “no compromise” policy in all
four pillars our program really works. Our employees truly
live the credos of Zero Defect, considering the highest
quality requirements and understanding the importance
of prevention. They are trained to deeply understand
the tools and methods used to avoid deviations and to
solve problems by addressing both technical and systemic
root causes.
Infineon’s Next Level of Zero Defect Program
On the Way to Zero Defect Products and Services
On the way to zero defect products
On the way to zero defect products, some examples:
 BEAR (BackEnd Automation Roadmap) project reduces
manual handling
 “Top5 Defects Reduction in Backend” deeply addresses
technical and systemic root causes
 Quality Firewall project “ensures highest outgoing
product quality by intelligent outlier screening”
 Extend “Next Level of Zero Defect” into supplier base
“Next Level of Zero Defect” is your competitive advantage
Many of our partners have expressed their satisfaction
with the quality of our products and the way we execute
“Next Level of Zero Defect”.
 “Honor Quality Award Toyota Hirose” received in 2010
for zero defect quality for last four years. Infineon is the
First non- Japanese company that received this honour
in this highest level category.
 7 quality awards in 2004, 2006, 2007, 2008, 2009, 2010
and 2011 from Toyota’s Hirose plant
 “Supplier Performance Award” for the year 2008 and
“Automotive Supplier of the Year 2009, 2010 and 2011”
from Continental
 “Technical Development Award 2011” from Denso
for quality, pricing, technical development and global
collaboration. Infineon is the first non-Japanese
component supplier that received this award.