Installation guide

Quick Installation Guide

Technical Support

Dear Customers:

Thanks of choosing AOpen products. Provide best and fast service to our customer is our first

priority, but we receive numerous emails and phone calls worldwide everyday, it is very hard for

us to serve everyone on time. We recommend you follow below procedures to seek help before

customers.

Thanks very much for your understanding!

AOpen Technical Supporting Team

• Online Manual: The complete manual is in the companion CD disc - AOpen Bonus Pack.

You can choose "Online Manual" item from the autorun program to see the electronic files, or

you can open the file X:\Mx6bez\Manual\English\content.pdf. (Where X: means your CDROM

drive letter.)

• Test Report: There is a detail compatibility and reliability test report in AOpen Bonus Pack

and web page http://www.aopen.com.tw/tech/report/default.htm. It is recommended to choose

card/device from this list. To see the test report, please choose "Test Report" item from the

autorun program or open the file X:\Homepage\tech\report\default.htm.

• FAQ: This AOpen Bonus Pack CD disc includes a lot of FAQs (Frequently Asked Questions).

To read these FAQs, please choose "FAQ" item from the autorun program or open the file

X:\Homepage\tech\faq\default.htm.

• AOpen Homepage: There is a lot of useful information in our web site, such as jumper

settings, latest BIOS, drivers, and more FAQs. Visit our homepage to see if there is the

answer of your problem.

Taiwan http://www.aopen.com.tw

USA http://www.aopenusa.com

Europe http://www.aopen.nl

• AOpen News Group: There are many news groups discussing AOpen products, your

problem probably had been answered by our support engineer or professional users on these

news groups. You may jump into these groups from http://www.aopen.com.tw/

tech/readnews.htm, or subscribe these news groups from our free news server

news.aopen.com.tw.

• Contact Distributors/Resellers: We sell our products through resellers and integrators.

They should know your system configuration very well and should be able to solve your

problem more efficiently than us. We believe they will be very glad to serve you. After all,

their attitude of service is an important reference for you if next time you want to buy

something else from them.

• Contact Us: If the problem still can not be solved, contact us for seeking technical support

from http://www.aopen.com.tw/tech/techglb.htm.

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