Specifications
Many drivers, such as the keyboard driver, come with your Microsoft
®
Windows
®
operating system. You may need to install drivers if you:
l Upgrade your operating system.
l Reinstall your operating system.
l Connect or install a new device.
Identifying Drivers
If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver.
Windows XP
1. Click Start® Control Panel.
2. Under Pick a Category, click Performance and Maintenance, and click System.
3. In the System Properties window, click the Hardware tab, and click DeviceManager.
Windows Vista
1. Click the Windows Vista start button , and right-click Computer.
2. Click Properties® Device Manager.
Scroll down the list of devices and check for an exclamation point (a circle with a [!]) next to the device name. If an exclamation point is next to the device
name, you may need to reinstall the driver or install a new driver (see Reinstalling Drivers and Utilities).
Reinstalling Drivers and Utilities
Using Windows Device Driver Rollback
If a problem occurs on your computer after you install or update a driver, use Windows Device Driver Rollback to replace the driver with the previously installed
version.
Windows XP
1. Click Start® My Computer® Properties® Hardware® Device Manager.
2. Right-click the device for which the new driver was installed and click Properties.
3. Click the Drivers tab® Roll Back Driver.
Windows Vista
1. Click the Windows Vista start button , and right-click Computer.
2. Click Properties® Device Manager.
3. Right-click the device for which the new driver was installed and click Properties.
4. Click the Drivers tab® Roll Back Driver.
If Device Driver Rollback does not resolve the problem, use System Restore (see Restoring Your Operating System) to return your computer to the operating
NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your
administrator to continue.
NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell computers. If you install
drivers obtained from other sources, your computer might not work correctly.
NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your
administrator to enter the Device Manager.