Specifications

l Ensure that the scanner cables are securely connected to the scanner and the computer.
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Verify that the scanner is recognized by Microsoft Windows —
Windows XP
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1. Click Start® Control Panel® Printers and Other Hardware® Scanners and Cameras.
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2. If your scanner is listed, Windows recognizes the scanner.
Windows Vista
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1. Click Start ® Control Panel® Hardware and Sound® Scanners and Cameras.
If the scanner is listed, Windows recognizes the scanner.
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Reinstall the scanner driver —
See the scanner documentation for instructions.
Sound and Speaker Problems
Fill out the Diagnostics Checklist as you complete these checks.
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No sound from integrated speakers
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Adjust the Windows volume control —
Double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the
volume, bass, or treble controls to eliminate distortion.
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Adjust the volume using keyboard shortcuts —
Press <Fn><End> to disable (mute) or re-enable the integrated speakers.
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Reinstall the sound (audio) driver —
See Reinstalling Drivers and Utilities.
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No sound from external speakers
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Ensure that the subwoofer and the speakers are turned on —
See the setup diagram supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion.
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Adjust the Windows volume control —
Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
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Disconnect headphones from the headphone connector —
Sound from the speakers is automatically disabled when headphones are connected to the headphone connector.
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CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.