Specifications

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Check the printer documentation —
See the printer documentation for setup and troubleshooting information.
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Ensure that the printer is turned on 
Check the printer cable connections —
l See the printer documentation for cable connection information.
l Ensure that the printer cables are securely connected to the printer and the computer.
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Test the electrical outlet —
Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
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Verify that the printer is recognized by Windows —
Windows XP
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1. Click Start® Control Panel® Printers and Other Hardware® Viewinstalledprintersorfaxprinters.
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2. If the printer is listed, right-click the printer icon.
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3. Click Properties® Ports. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure
that the Print to the following port(s): setting is USB.
Windows Vista
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1. Click Start ® Control Panel® Hardware and Sound® Printer.
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2. If the printer is listed, right-click the printer icon.
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3. Click Properties and click Ports.
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4. Adjust the settings, as needed.
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Reinstall the printer driver —
See the printer documentation for instructions.
Scanner Problems
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Check the scanner documentation —
See the scanner documentation for setup and troubleshooting information.
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Unlock the scanner —
Ensure that your scanner is unlocked.
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Restart the computer and try the scanner again 
Check the cable connections —
l See the scanner documentation for cable connection information.
NOTE: If you need technical assistance for your printer, contact the printer's manufacturer.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE: If you need technical assistance for your scanner, contact the scanner's manufacturer.