Specifications

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 Troubleshooting
Dell™XPS™M1730Owner'sManual
Dell Technical Update Service
The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be
customized for content, format, and how frequently you receive notifications.
To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.
Dell Diagnostics
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When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in Lockups and Software Problems and run the Dell Diagnostics before you contact Dell for
technical assistance.
It is recommended that you print these procedures before you begin.
The Dell Diagnostics only operate on Dell computers.
Enter system setup, review your computer's configuration information, and ensure that the device you want to test displays in system setup and is active (see
System Setup Screens).
Start the Dell Diagnostics from your hard drive or from your Drivers and Utilities media (see Drivers and Utilities Media).
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Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.
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1. Ensure that the computer is connected to an electrical outlet that is known to be working properly.
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2. Turn on (or restart) your computer.
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3. Start the Dell Diagnostics in one of the following two ways:
a. WhentheDELL™logoappears,press<F12>immediately.SelectDiagnosticsfromthebootmenu,andthenpress<Enter>.
b. Press and hold the <Fn> key while powering the computer on.
Dell Technical Update Service
Dell Diagnostics
Dell Support Utility
Drive Problems
E-Mail and Internet Problems
Error Messages
ExpressCard Problems
IEEE 1394 Device Problems
Keyboard Problems
Lockups and Software Problems
Memory Problems
Network Problems
Power Problems
Printer Problems
Scanner Problems
Sound and Speaker Problems
Touch Pad or Mouse Problems
Video and Display Problems
Drivers
Troubleshooting Software and Hardware Problems in
the Microsoft®Windows®XP and Microsoft Windows
Vista™OperatingSystems
Restoring Your Operating System
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE: If your computer cannot display a screen image, contact Dell (see Contacting Dell).
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft®Windows®desktop, then shut
down your computer and try again.
NOTE: Before attempting option B, the computer must be powered down completely.
NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities
media.