User Guide

38
Troubleshooting
When this occurs Possible cause
Refer to
Page
Tray fails to open.
♦ Is the personal computer powered on?
♦ Has the power supply cable of personal
computer been connected correctly?
♦ Is the label of media peeled off?
⇒ Insert the supplied pin into manual eject
hole to open the tray.
--
12
5
Tray fails to close.
♦ Has the media been inserted correctly?
7
Personal computer
fails to work.
♦ Has the drive's SCSI ID been set correctly?
♦ Has the drive's terminator been set
correctly?
♦ Are the drive and computer connected
correctly?
♦ Has a floppy disk been left inside the
computer?
9
9
11
--
Drive can not be
accessed normally.
♦ Is the total length of SCSI cable shorter than
the length specified by the interface board
(card) to be used?
♦ Has the drive's terminator been set
correctly?
♦ Are the drive and computer connected
correctly?
♦ Is the device driver installed correctly?
9
9
11
13
Drive is not
recognized on
Windows 95.
♦ Is the SCSI interface board recognized
correctly?
♦ Is the device driver installed correctly?
⇒ Incase drive letter of CD-ROM/DVD-ROM
side is recognized only, device driver is not
installed.
15
13
DVD-RAM disc
cannot be read or
written to.
♦ Did you initialize (format) the DVD-RAM
disc?
♦ Did you access the correct drive letter
assigned to the drive?
♦ Did you insert the single side DVD-RAM
disc with the space for an adhesive label
facing up?
17
21
7