User Guide

FAQ English
-- E-30 --
Q: Unable to see a second session reading from a CD-ROM/DVD-ROM drive.

Eject the CD/DVD and re-load it.
 Refresh the screen. Select the My Computer icon in Windows Explorer and press F5.
 Make sure if your CD-ROM/DVD-ROM drive reads CD-RW/DVD+RW/+R discs.
CD-RW/DVD+RW/+R discs can only be used in CD-R/RW, DVD+RW or newer MultiRead
CD-ROM/DVD-ROM.
 For Windows 3.x users: Windows 3.x cannot read multi-session CD disc that is created by
package writing software. If some other programs create the CD disc, please verify you are
using version 2.23 of the MSCDEX.EXE file. First, restart your PC and when you see
“Starting MS-DOS…” appear on your monitor, press F8. Each line in your CONFIG.SYS
and AUTOEXEC.BAT files will load one at a time. Press “Y” until you see a line containing
“MSCDEX.EXE”, then press “Y” and you will see the version number displayed on monitor.
The number shall be 2.23 or greater. In case you cannot find this file, you can download it
from Microsoft's FTP site:
ftp://ftp.microsoft.com/Softlib/MSFILES/MSCD223.EXE
. This file
is a self-extracted ZIP file, please run it to retrieve MSCDEX.EXE file.
 See if the CD-ROM, CD-R/RW, DVD-ROM or other DVD+RW/+R drives can read the CD/
DVD+RW/+R discs properly. If so, then the problem is probably with the
CD-ROM/DVD-ROM drive. Contact the manufacturer of the drive for updated drivers or
patch files.
Q: Applications cannot locate the DVD in DVD+RW/+R drive.
 Some programs only locate the first logical drive letter assigned to a DVD-ROM or a
DVD+RW/+R drive. For example, if your DVD-ROM drive is assigned drive D: and
DVD+RW/+R is assigned drive E:, the program locates drive D: only and will not locate
drive E:. Thus you need to reassign drive letters to both your DVD-ROM and DVD+RW/+R
drives in case you need to run the program in DVD+RW/+R.
 Windows ME/98: right-click My Computer icon. Click Properties item, open Device
Manager and double-click CD-ROM drive, then click Setting tab. Under Reserved drive
letters, select the drive letter after the existing letter (for both start and end drive letter) and
click OK. Then double-click DVD+RW/+R icon, then click Setting tab. Under Reserved
drive letters, select the drive letter before current one and click OK.
 Windows NT: click on Start | Programs | Administrative Tolls (common). Choose Disk
Administrator. Right-click on the drive letter you would like to change. Select Assign Drive
Letter and change the drive letter accordingly.
The above are only GENERAL rules that do not necessarily apply to any combination of
DVD+RW/+R drives, HDD and motherboards. A few trials on different configurations before
recording are recommended. Also, try out different DVD+RW/+R media before you proceed to
make volumes duplication as you may figure out which brand of CD-R/DVD+RW/+R media
originates smoother recording and easier access. As long as you find the best CD/DVD recording
way, stick to it.