User Manual

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Warranty S tatement for North & South America (excluding
Brazil)
WARRANTY STATEMENT
for AOC Color Monitors
Including th ose Sold within North America as Specified
Envision Peripherals, Inc. warrants this prod uc t to be free from def ec ts in material and workmanship for a per i od of
three (3) years for parts & labor and one (1) year f or C RT Tube or LCD Panel after the original date of consumer
purchase. During this period, EPI ( EPI is the abbreviation of Envision Per ipherals, Inc . ) will, at its option, eit her
repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except
as *stated below. The parts or product that are replaced become the pr operty of EPI .
In the USA to obtain service under this limite d warranty, c all EPI for the name of the Authorized Service Center
closest to your area. Deliver t he product frei ght pre-paid, along with the dated proof of purchase, to the EPI
Authorized Service Center. If you cannot deliver the pr oduct in person:
Pack it in its original s hipping container (or equivalent)
Put the RMA number on the address label
Put the RMA number on the shipping carton
Insure it (or assume the risk o f loss/damage dur ing shipment )
Pay all shippi ng charges
EPI is not respons ible for dam age to inbound product that was not properly packaged.
EPI will pay the return shipment charges within one of the countries specified within this warranty statement. E PI is
not responsible for any costs associ ated with the t ransportation of product across international borders. This
includes the i nternationa l borders of the countries within this warranty statements.
In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department at the tol l free
number [phone]. Or you can request an RMA Number online at www.aoc.com/na-warranty.
* This limited warranty does not cover any losses or damages that occur as a result of:
Shipping or improper installation or maintenance
Misuse
Neglect
Any cause other than ordinary commercial or industrial application
Adjustment by non-authorized source
Repair, modification, or installation of options or parts by anyone other than an EPI Authorized Serv i c e Center
Improper environment
Excessive or inadequate heating or air condi tioning or elec trical power failures, surges, or other irregularities
This three-year limited warranty does not cover any of the pr oduc t's firmware or hardware t hat you or any third
party have modified or al tered; you bear the sole responsibility and l iability for any such modificat i on or alteration.