User Manual

63
Service
Warranty S tatement for Europe
LIMITED THREE-YEAR WA RRANTY*
For AOC LCD Monitors so l d within Europe, AOC International (Europe) B.V. warrants this product to be free from
defects in material and workmanship for a period of Three (3) years after the original date of consumer purchase.
During this period, AOC International (E urope) B.V. will, at i ts option, either repair the defec tive product wit h new or
rebuilt parts, or replace it with a new or rebui lt product at no charge except as *stated below. In the absent of the
proof of purchase, the warranty will start 3 months after the date of manufa cturing indicated on the produc t.
If the product appears to be defective, please contact your local dealer or refer to t he service and support section
on
www.aoc-europe.comfor the warranty instructions in your country. The freight cost for the warranty is pre-paid by
AOC for the delivery and return.Please ensure you provide a dated proof of purchase along with the product and
deliver to the AOC Certified or Authorized Service Center under the following condition:
Make sure the LCD M onitor is packed in a proper carton box (A OC prefers the or i ginal carton box to
protects your monit or well enough dur ing transport).
Put the RMA number on the address label
Put the RMA number on the shipping cart on
AOC International (Europe) B.V. will pay the return shipping charges within one of the countries specified within this
warranty statement. AOC International (Europe) B.V. is not responsible for any costs associated with the
transportation of product acro ss internation al borders. This includes the internati onal border within the European
Union. If t he LC D Monitor is not available for col lection when the cur rier attends , you will be charged a collecti on
fee.
* This limited warranty does not cover any losses or damages t hat occur as a re sult of:
Damages during transport due to improper packagi ng
Improper installation or maintenance other then in accordance with AOC’s user manual
Misuse
Neglect
Any cause other than ordinary commercial or industrial application
Adjustment by non-authorized source
Repair, modification, or installation of options or parts by anyone other than an AOC Certified or
Authorized ServiceCenter
Improper environments like humidity, water damage and dusts
Damaged by violence, earthquake and terrorist attacks
Excessive or inadequate heating or air condi tioning or elec trical powers failures, surges, or other
irregularities
This limited warranty does n ot cover any of the product firmwar e or hardware that you or any third party have
modified or altered; you bear the sole responsibility and lia bil ity for any such m odi fications or alteration.